My windows live onecare keeps displaying Fair . It has not been tuned up in the last 5 weeks. Everytime I tune it up it freezes and shuts my computer off. How do I fix this?
If it freezes at the same point, I would imagine that it is hanging on a particular file during scanning or it is encountering a problem during the defrag portion and failing.
Support, per the link in my previous reply, is the way to go.