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Windows 7not Genuine from an OEM? RRS feed

  • Question

  • I have been running windows 7 from an OEM install purchased on my Lenovo Thinkpad for about a year. I recently did a bunch of updates and am now recieving frequent errors reporting that my windows is not genuine.

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-MV8MH-98QJM-24367

    Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=

    Windows Product ID: 55041-OEM-8992671-00437

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010100.1.0.048

    ID: {7524596A-524D-4F89-BA00-54BA79C837D6}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Professional

    Architecture: 0x00000000

    Build lab: 7601.win7sp1_gdr.110622-1506

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Steevil\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{7524596A-524D-4F89-BA00-54BA79C837D6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>55041-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-1254866196-1551299226-1971891604</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2985C4U</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>6QET45WW (1.15 )</Version><SMBIOSVersion major="2" minor="6"/><Date>20100426000000.000000+000</Date></BIOS><HWID>C6B83607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-6Q   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, Professional edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00371-00178-926-700437-02-1033-7600.0000-2022009

    Installation ID: 005924138964959620439501042452891251981261893975071461

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: 24367

    License Status: Licensed

    Remaining Windows rearm count: 3

    Trusted time: 10/3/2011 12:50:25 PM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 10:3:2011 12:48

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: NAAAAAEAAQABAAEAAQABAAAABQABAAEAeqiArk40Ht6kjhDi3ohGinBg4qBILpqqaHVcXQ==

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC LENOVO TP-6Q   

      FACP LENOVO TP-6Q   

      HPET LENOVO TP-6Q   

      BOOT LENOVO TP-6Q   

      MCFG LENOVO TP-6Q   

      SSDT LENOVO TP-6Q   

      ECDT LENOVO TP-6Q   

      ASF! LENOVO TP-6Q   

      SLIC LENOVO TP-6Q   

      SSDT LENOVO TP-6Q   

      TCPA PTL CRESTLN

      SSDT LENOVO TP-6Q   

      SSDT LENOVO TP-6Q   

      SSDT LENOVO TP-6Q   

     

     

    Monday, October 3, 2011 4:55 PM

Answers

  • seems to be running genuine now. no idea why it prompted me three times in a row and is now fine but it seems to have figured itself out.

     

    thanks for the timely response.

    Monday, October 3, 2011 5:44 PM
  • Your quoted error message is 'Self-heal failed' - it could well be that the self-heal triggered by running MGADiag fixed a minor problem that wasn't fixed earlier.

     

    Keep an eye on it, and post another MGADiag report if it shows as non-genuine again.

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, October 3, 2011 7:13 PM
    Moderator

All replies

  • "smaywalt" wrote in message news:cf81e27c-d2b6-4c54-88c4-812d089f64e0...

    I have been running windows 7 from an OEM install purchased on my Lenovo Thinkpad for about a year. I recently did a bunch of updates and am now recieving frequent errors reporting that my windows is not genuine.

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-MV8MH-98QJM-24367

    Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=

    Windows Product ID: 55041-OEM-8992671-00437

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010100.1.0.048

     

     
    I can see no problem in your report.
    Was the notification showing at the time you ran the report?
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, October 3, 2011 5:00 PM
    Moderator
  • Yes with error 0x8004fe21
    Monday, October 3, 2011 5:42 PM
  • seems to be running genuine now. no idea why it prompted me three times in a row and is now fine but it seems to have figured itself out.

     

    thanks for the timely response.

    Monday, October 3, 2011 5:44 PM
  • Your quoted error message is 'Self-heal failed' - it could well be that the self-heal triggered by running MGADiag fixed a minor problem that wasn't fixed earlier.

     

    Keep an eye on it, and post another MGADiag report if it shows as non-genuine again.

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, October 3, 2011 7:13 PM
    Moderator