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Problems updating Vista error code 80070426 RRS feed

  • Question

  • Hi there.

    I have benn having problems installig critical updates.

    The computer crashes, I have to restart in safe mode and the updates are undone.

    I don't know what to do anymore, I am not REALLY skilled with computers...

    Sorry if I am asking this questio in the wrong place...

     

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-X3F7T-66433-Y6TPR
    Windows Product Key Hash: EiqqlOcZZ5LXJc9TzP2KCcKrZCY=
    Windows Product ID: 89571-OEM-7332204-00487
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.011
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {C0D9A669-36E2-48F0-A1EA-7563FE1161D1}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Starter
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.071023-1545
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard Edição 2003 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C0D9A669-36E2-48F0-A1EA-7563FE1161D1}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6000.2.00010300.0.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-Y6TPR</PKey><PID>89571-OEM-7332204-00487</PID><PIDType>2</PIDType><SID>S-1-5-21-4145682505-3039896327-2506410335</SID><SYSTEM><Manufacturer>Itautec Philco S.A.</Manufacturer><Model>Infoway</Model></SYSTEM><BIOS><Manufacturer>Itautec,Infoway Note W7630</Manufacturer><Version>G.4B-2310-8A20</Version><SMBIOSVersion major="2" minor="4"/><Date>20070605000000.000000+000</Date></BIOS><HWID>94323507018400DE</HWID><UserLCID>0416</UserLCID><SystemLCID>0416</SystemLCID><TimeZone>Hora oficial do Brasil(GMT-03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ITINFO</OEMID><OEMTableID></OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120416-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edição 2003</Name><Ver>11</Ver><Val>402C4C6783BD86C</Val><Hash>+ZnbLWzvB9xxSCnpRPq6QZN46Rs=</Hash><Pid>73017-054-1989096-56987</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

    Saturday, July 12, 2008 12:22 AM

Answers