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Live Mesh is currently startingg RRS feed

  • Question

  • For a few weeks ago I have sended you a crashlog. Today I would like to install the new live suite 2009 (messenger and mail) and every time when I start these programs the is also an error:
    Windows Live Communications Platform has encountered a problem and needs to close.

    Perhaps a stupid question but does this something has to do with the error of live mesh?
    live error: Windows Live Communications Platform has encountered a problem and needs to close
    mesh error: mesh operating environment has stopped working.

    This is my crashlog of live mesh:

    Naam van probleemgebeurtenis: APPCRASH

    Naam van de toepassing: Moe.exe

    Versie van toepassing: 0.9.3424.14

    Tijdstempel van toepassing: 496415a5

    Naam van foutmodule: StackHash_208d

    Versie van foutmodule: 6.0.6001.18000

    Tijdstempel van foutmodule: 4791a7a6

    Uitzonderingscode: c0000374

    Uitzonderingsmarge: 000b015d

    Versie van besturingssysteem: 6.0.6001.2.1.0.768.3

    Landinstelling-id: 1043

    Aanvullende informatie 1: 208d

    Aanvullende informatie 2: d01e770e2b912c214a93cee89bcd9f9b

    Aanvullende informatie 3: 9ef4

    Aanvullende informatie 4: 7181b6afba5d3ff5b91470e68f6c9aec


    This is the log of live suite (2009):

    Naam van probleemgebeurtenis: APPCRASH

    Naam van de toepassing: wlcomm.exe

    Versie van toepassing: 14.0.8050.1202

    Tijdstempel van toepassing: 49361481

    Naam van foutmodule: StackHash_fec4

    Versie van foutmodule: 6.0.6001.18000

    Tijdstempel van foutmodule: 4791a7a6

    Uitzonderingscode: c0000374

    Uitzonderingsmarge: 000b015d

    Versie van besturingssysteem: 6.0.6001.2.1.0.768.3

    Landinstelling-id: 1043

    Aanvullende informatie 1: fec4

    Aanvullende informatie 2: c99f43e5e1ec6a0771a40fef12479359

    Aanvullende informatie 3: 1287

    Aanvullende informatie 4: e6d2ff0e496a9fd0ca4d33db854da13a

    Thank you for your assisants


    nanne
    Tuesday, February 10, 2009 4:23 PM

Answers

  • Yes, many people are reporting the problem with the Windows Live Communication Platform, hence the many links with solutions.
    And, there are multiple reasons for the Live Mesh currently starting error.
    So, for the Live Communications problem, I recommend that you submit a support case to Windows Live Messenger support:
     

    Go to http://support.live.com/ and sign in with a LiveID

    Click on the Windows Live Messenger choice.

    If you are not presented with an email support form, but are instead redirected to help.live.com for that service/product, in the page that opens from http://help.live.com/ select any topic on the left hand side or search for a question in the search box.

    The results of your search or the clicked topic appears in the right hand frame, along with a tiny link in the lower right hand corner – “Get more help.”

    Click that tiny link and you will get to a page with a link “Contact support”

    Click that link and you will be presented with the email support form to fill out. Provide as much detail as possible and you should get a response from support within 24 hours.

    Help topics at http://help.live.com/

    For the Live Mesh problem, if you have not already done so, please file a bug on Connect with your logs per the instructions here: http://social.microsoft.com/Forums/en-US/LiveMesh/thread/d52b350a-f3e0-41c6-8e78-d6378e566b9e

    -steve


    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Wednesday, February 11, 2009 1:44 PM
    Moderator

All replies

  • They may be rooted in a common cause, but they are not the same error. Live Mesh and the Communications Platform for Windows Live Messenger, etc, are unrelated, to the best of my knowledge.
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Tuesday, February 10, 2009 4:32 PM
    Moderator
  • oké, thank you for your reply. But do you know what I can do more for live mesh?
    I think I've done the most famous solutions.......
    nanne
    Tuesday, February 10, 2009 5:23 PM
  • You said you submitted a report. Do you mean the Windows Error Reporting or did you file a bug?
    Filing a bug would be the best way to go since there are several reasons for the failure you are experiencing with Live Mesh "currently starting." Instructions for how to gather the logs and submit the bug can be found here - http://social.microsoft.com/Forums/en-US/LiveMesh/thread/d52b350a-f3e0-41c6-8e78-d6378e566b9e

    -steve

    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Tuesday, February 10, 2009 5:32 PM
    Moderator
  •  For the Windows Live Communications Platform error, you may want to look at these links for help. Jonathan Kay's response to the first one is the most common solution:
    http://www.vistax64.com/live-messenger/206846-windows-live-communications-platform.html

    A more detailed explanation of how to clear the local cache can be found here:
    http://messenger-support.spaces.live.com/blog/cns!8B3F39C76A8B853F!13937.entry

    And these threads explain a few other possible causes.

    http://forum.mess.be/index.php?s=d01027a971506522d71a27d6230dbeae&showtopic=24117&pid=176956&st=40&#entry176956

    http://social.microsoft.com/forums/en-US/webmastergeneral/thread/6878a919-fb15-45d7-947a-0ea8c8c0da0a/

    -steve
    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Tuesday, February 10, 2009 5:38 PM
    Moderator
  • I've trayed all links and possible causes and solutions.......nothing helped.
    I've uninstalled live 2009 and reïnstalleded 2008> works fine for me.

    Very strange all new things of microoft live are not working for me while I am having a new pc.
    I'm a little bit dissapointed in the new products of Microsoft live.
    Does somebody else having this problem also? 
     
    nanne
    Wednesday, February 11, 2009 11:04 AM
  • Yes, many people are reporting the problem with the Windows Live Communication Platform, hence the many links with solutions.
    And, there are multiple reasons for the Live Mesh currently starting error.
    So, for the Live Communications problem, I recommend that you submit a support case to Windows Live Messenger support:
     

    Go to http://support.live.com/ and sign in with a LiveID

    Click on the Windows Live Messenger choice.

    If you are not presented with an email support form, but are instead redirected to help.live.com for that service/product, in the page that opens from http://help.live.com/ select any topic on the left hand side or search for a question in the search box.

    The results of your search or the clicked topic appears in the right hand frame, along with a tiny link in the lower right hand corner – “Get more help.”

    Click that tiny link and you will get to a page with a link “Contact support”

    Click that link and you will be presented with the email support form to fill out. Provide as much detail as possible and you should get a response from support within 24 hours.

    Help topics at http://help.live.com/

    For the Live Mesh problem, if you have not already done so, please file a bug on Connect with your logs per the instructions here: http://social.microsoft.com/Forums/en-US/LiveMesh/thread/d52b350a-f3e0-41c6-8e78-d6378e566b9e

    -steve


    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Wednesday, February 11, 2009 1:44 PM
    Moderator