Answered by:
Vista suddenly needs activation key

Question
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I was using my computer the other night and all of a sudden my background would keep disappearing. So i restarted my computer and it says I need to activate Vista. I don't know why I would because it was pre-installed on my computer and I don't have the key in the first place. I've never taken my computer to be repaired so it hasn't been stolen or anything like that. I ran the diagnostic tool and here's what I got:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {00D079A3-FC41-4C5D-A14E-7FFF2C3E00E3}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.100608-0458
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{00D079A3-FC41-4C5D-A14E-7FFF2C3E00E3}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-1753600938-3460302896-3635260400</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>LakePort</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.23</Version><SMBIOSVersion major="2" minor="4"/><Date>20071030000000.000000+000</Date></BIOS><HWID>53313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>C1D7D7A88DD9720</Val><Hash>hHmORNA7ng/0EygMpO+pXzNOxa4=</Hash><Pid>81602-912-2830233-68759</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500061-02-1033-6000.0000-0292010
Installation ID: 240394748495564070598084440031108276026292550370951546
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: WQD8Q
License Status: Notification
Notification Reason: 0xC004F057.
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: NAAAAAEAAgABAAEAAgACAAAAAgABAAEAJJSU+bygEKJI5GQJ/KBE2vL0mohs/FYJrFYqhQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HP-CPC ASUSACPI
FACP HP-CPC ASUSACPI
HPET HP-CPC ASUSACPI
MCFG HP-CPC ASUSACPI
SSDT HP-CPC ASUSACPI
Please help me out. Thanks.Friday, November 19, 2010 6:37 PM
Answers
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"BabyBub" wrote in message news:cfe84bca-2269-4d28-8d09-2a57721326a6...
I was using my computer the other night and all of a sudden my background would keep disappearing. So i restarted my computer and it says I need to activate Vista. I don't know why I would because it was pre-installed on my computer and I don't have the key in the first place. I've never taken my computer to be repaired so it hasn't been stolen or anything like that. I ran the diagnostic tool and here's what I got:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
Licensing Data-->
Partial Product Key: WQD8Q
License Status: Notification
Notification Reason: 0xC004F057.
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HP-CPC ASUSACPI
FACP HP-CPC ASUSACPI
HPET HP-CPC ASUSACPI
MCFG HP-CPC ASUSACPI
SSDT HP-CPC ASUSACPI
Please help me out. Thanks.
Your problem is that for some reason, Vista is unable to see the SLIC table in the BIOS - The solution is to replace the manufacturer's OEMSLP Product Key with your own COA Product Key, which you'll find on the Sticker on your machine.To replace the key, go to System Properties, at the bottom of the page, you'll find the option to Change Product Key. Click on that, then follow the instructions - you'll need to activate by phone.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Friday, November 19, 2010 8:08 PM
Friday, November 19, 2010 7:05 PMModerator
All replies
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"BabyBub" wrote in message news:cfe84bca-2269-4d28-8d09-2a57721326a6...
I was using my computer the other night and all of a sudden my background would keep disappearing. So i restarted my computer and it says I need to activate Vista. I don't know why I would because it was pre-installed on my computer and I don't have the key in the first place. I've never taken my computer to be repaired so it hasn't been stolen or anything like that. I ran the diagnostic tool and here's what I got:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
Licensing Data-->
Partial Product Key: WQD8Q
License Status: Notification
Notification Reason: 0xC004F057.
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HP-CPC ASUSACPI
FACP HP-CPC ASUSACPI
HPET HP-CPC ASUSACPI
MCFG HP-CPC ASUSACPI
SSDT HP-CPC ASUSACPI
Please help me out. Thanks.
Your problem is that for some reason, Vista is unable to see the SLIC table in the BIOS - The solution is to replace the manufacturer's OEMSLP Product Key with your own COA Product Key, which you'll find on the Sticker on your machine.To replace the key, go to System Properties, at the bottom of the page, you'll find the option to Change Product Key. Click on that, then follow the instructions - you'll need to activate by phone.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Friday, November 19, 2010 8:08 PM
Friday, November 19, 2010 7:05 PMModerator -
What if I don't have the original case anymore? Is there any way to get the key without it? I switched cases because of space issues 6 months back and I don't have the case anymore : ( Please tell me there is someway to recover my key.Monday, November 22, 2010 4:39 AM
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Unfortunately, there is no easy way to 'recover' a key in such circumstances - you could try contacting the manufacturer to see if they have a record of it, but I suspect that since you probably don't have the proper serial numbers, etc to quote to them (unless you have the original invoice), that your only real option is going to be to purchase a new license for Windows.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothWednesday, November 24, 2010 9:05 PMModerator