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Vista suddenly needs activation key RRS feed

  • Question

  • I was using my computer the other night and all of a sudden my background would keep disappearing. So i restarted my computer and it says I need to activate Vista. I don't know why I would because it was pre-installed on my computer and I don't have the key in the first place. I've never taken my computer to be repaired so it hasn't been stolen or anything like that. I ran the diagnostic tool and here's what I got:

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {00D079A3-FC41-4C5D-A14E-7FFF2C3E00E3}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.100608-0458
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{00D079A3-FC41-4C5D-A14E-7FFF2C3E00E3}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-1753600938-3460302896-3635260400</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>LakePort</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.23</Version><SMBIOSVersion major="2" minor="4"/><Date>20071030000000.000000+000</Date></BIOS><HWID>53313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>C1D7D7A88DD9720</Val><Hash>hHmORNA7ng/0EygMpO+pXzNOxa4=</Hash><Pid>81602-912-2830233-68759</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500061-02-1033-6000.0000-0292010
    Installation ID: 240394748495564070598084440031108276026292550370951546
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: WQD8Q
    License Status: Notification
    Notification Reason: 0xC004F057.

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAEAAgACAAAAAgABAAEAJJSU+bygEKJI5GQJ/KBE2vL0mohs/FYJrFYqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HP-CPC        ASUSACPI
      FACP            HP-CPC        ASUSACPI
      HPET            HP-CPC        ASUSACPI
      MCFG            HP-CPC        ASUSACPI
      SSDT            HP-CPC        ASUSACPI


    Please help me out. Thanks.

    Friday, November 19, 2010 6:37 PM

Answers

  • "BabyBub" wrote in message news:cfe84bca-2269-4d28-8d09-2a57721326a6...

    I was using my computer the other night and all of a sudden my background would keep disappearing. So i restarted my computer and it says I need to activate Vista. I don't know why I would because it was pre-installed on my computer and I don't have the key in the first place. I've never taken my computer to be repaired so it hasn't been stolen or anything like that. I ran the diagnostic tool and here's what I got:

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003

    Licensing Data-->
    Partial Product Key: WQD8Q
    License Status: Notification
    Notification Reason: 0xC004F057.


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HP-CPC        ASUSACPI
      FACP            HP-CPC        ASUSACPI
      HPET            HP-CPC        ASUSACPI
      MCFG            HP-CPC        ASUSACPI
      SSDT            HP-CPC        ASUSACPI


    Please help me out. Thanks.


    Your problem is that for some reason, Vista is unable to see the SLIC table in the BIOS - The solution is to replace the manufacturer's OEMSLP Product Key with your own COA Product Key, which you'll find on the Sticker on your machine.
    To replace the key, go to System Properties, at the bottom of the page, you'll find the option to Change Product Key. Click on that, then follow the instructions - you'll need to activate by phone.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Friday, November 19, 2010 8:08 PM
    Friday, November 19, 2010 7:05 PM
    Moderator

All replies

  • "BabyBub" wrote in message news:cfe84bca-2269-4d28-8d09-2a57721326a6...

    I was using my computer the other night and all of a sudden my background would keep disappearing. So i restarted my computer and it says I need to activate Vista. I don't know why I would because it was pre-installed on my computer and I don't have the key in the first place. I've never taken my computer to be repaired so it hasn't been stolen or anything like that. I ran the diagnostic tool and here's what I got:

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003

    Licensing Data-->
    Partial Product Key: WQD8Q
    License Status: Notification
    Notification Reason: 0xC004F057.


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HP-CPC        ASUSACPI
      FACP            HP-CPC        ASUSACPI
      HPET            HP-CPC        ASUSACPI
      MCFG            HP-CPC        ASUSACPI
      SSDT            HP-CPC        ASUSACPI


    Please help me out. Thanks.


    Your problem is that for some reason, Vista is unable to see the SLIC table in the BIOS - The solution is to replace the manufacturer's OEMSLP Product Key with your own COA Product Key, which you'll find on the Sticker on your machine.
    To replace the key, go to System Properties, at the bottom of the page, you'll find the option to Change Product Key. Click on that, then follow the instructions - you'll need to activate by phone.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Friday, November 19, 2010 8:08 PM
    Friday, November 19, 2010 7:05 PM
    Moderator
  • What if I don't have the original case anymore? Is there any way to get the key without it? I switched cases because of space issues 6 months back and I don't have the case anymore : ( Please tell me there is someway to recover my key.
    Monday, November 22, 2010 4:39 AM
  • Unfortunately, there is no easy way to 'recover' a key in such circumstances - you could try contacting the manufacturer to see if they have a record of it, but I suspect that since you probably don't have the proper serial numbers, etc to quote to them (unless you have the original invoice), that your only real option is going to be to purchase a new license for Windows.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, November 24, 2010 9:05 PM
    Moderator