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Subscription extension RRS feed

  • Question

  •  

    My OneCare subscription is due for renewal on 4/25/2008. I expect to purchase a key from Amazon. If I renew before 4/25 with the Amazon key, will my subscription be extended to 4/25/2009 or will a new clock start ticking at the date of renewal?

     

    I assume our subscription will be extended for 1 year (i.e. until 4/25/2009). I've read through much of this forum but haven't seem anything to convince me that my assumption is correct.

     

    A clarification would be appreciated.

     

    TIA,

     

    Wayne

    Saturday, February 9, 2008 2:45 PM

Answers

  • It will be extended to 4/25/09 -  go to http://billing.microsoft.com and sign in with your subscription LiveID. (Open OneCare and click help/about to view the subscription LiveID)

    Select the OneCare subscription and click on the renew link.

    Choose the option to renew with a prepaid PIN or token which is the retail product key.

    Enter the 25 character key and proceed.

    It can take up to 24 hours for the subscription status to be updated in OneCare.

     

    -steve
    Sunday, February 10, 2008 3:09 AM
    Moderator

All replies

  • It will be extended to 4/25/09 -  go to http://billing.microsoft.com and sign in with your subscription LiveID. (Open OneCare and click help/about to view the subscription LiveID)

    Select the OneCare subscription and click on the renew link.

    Choose the option to renew with a prepaid PIN or token which is the retail product key.

    Enter the 25 character key and proceed.

    It can take up to 24 hours for the subscription status to be updated in OneCare.

     

    -steve
    Sunday, February 10, 2008 3:09 AM
    Moderator
  • Thanx, steve.

     

    Wayne

     

    Sunday, February 10, 2008 7:33 PM