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bonus pack eligibility failure RRS feed

  • Question

  • Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-HHH98-B6D24-8B4J7
    Windows Product Key Hash: LkYCnFwEPegk3006hTxZ9FhZxNw=
    Windows Product ID: 55285-015-4679547-21131
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: 1732a357-9e61-4f03-b503-e53bf6b84e6e
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.17.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 101 Not Activated
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: F:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>1732a357-9e61-4f03-b503-e53bf6b84e6e</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><PKey>*****-*****-*****-*****-8B4J7</PKey><PID>55285-015-4679547-21131</PID><PIDType>5</PIDType><SID>S-1-5-21-790525478-1972579041-725345543</SID><SYSTEM><Manufacturer>MICRO-STAR INC.</Manufacturer><Model>MS-6728</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V3.A      </Version><SMBIOSVersion major="2" minor="3"/><Date>20040929000000.000000+000</Date></BIOS><HWID>FE653D270184807D</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>101</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>A67910F5DBBF8EE</Val><Hash>4vBZD8CcEIArvfgHfOlBMdL0OiE=</Hash><Pid>54186-786-3000236-17803</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Wednesday, May 2, 2007 9:17 PM

Answers

  • Dear Tcusaf,

    Thank you for your interest in the Buy Local program. It appears that you are not eligible as you did not purchase your machine from a system builder, as indicated in your diagnostic report:

     

    Windows License Type: Retail 

     

    Please let me know if you have additional questions or comments.

     

    Thank you,

    Jenifer

    Thursday, May 3, 2007 4:43 AM