Hi,
I have Windows Vista Ultimate (32 bit) german System Builder (OEM), it was not shipped with my PC.
I activated my license several times, but always when I try to download WGA-protected files in the Microsoft download pool, the WGA check fails with error code 0xC004C4A6. After that, even the MGADiag says "invalid license".
I have called the Microsoft support in Germany several times, they called me back, gave me some hints and advised, I went to my software dealer and told him the problem, they installed my vista version on a test pc and there was no problem - the same evening, I tried to install and activate my vista on my laptop aswell, and there it worked without problems... (I removed Vista from my laptop again)
I reinstalled Vista, did a complete clean install, even without Windows Update, the first thing I did was activating, then running the WGA diags on microsoft.com/genuine but it failed... I don't know what to do... I talked at least 3 hours with the german support, I searched in the internet for some information, I read all related topics to that case, but I cannot find a solution...
My current MGADiag report is:
Diagnostic Report (1.7.0012.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Detailed Status: 0x0
Windows Product Key: *****-*****-V9B3P-87FTD-6FDBW
Windows Product Key Hash: PUvNiw7PnWI78hG09uZzmVC4BcM=
Windows Product ID: 89580-OEM-7300551-71521
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6000.2.00010100.0.0.001
ID: 89b1ef26-42e6-4771-bb94-83c7a488139e
Is Admin: No
AutoDial:
Registry: 0x0
WGA Version: Registered, 1.7.36.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Ultimate
Architecture: 0x00000000
Build lab: 6000.vista_rtm.061101-2205
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics:
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>89b1ef26-42e6-4771-bb94-83c7a488139e</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><PKey>*****-*****-*****-*****-6FDBW</PKey><PID>89580-OEM-7300551-71521</PID><PIDType>3</PIDType><SID>S-1-5-21-1140129504-2202028105-4069402833</SID><SYSTEM><Manufacturer>Shuttle Inc</Manufacturer><Model>SN25V10</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20060605000000.000000+000</Date></BIOS><HWID>02333507018400F6</HWID><UserLCID>0407</UserLCID><SystemLCID>0407</SystemLCID><TimeZone>Mitteleuropäische Zeit(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>
"slmgr -dlv" says licensed...
I would be thankful for any kind of help.
