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  • Question

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    I recently got a new computer and have tried to install my old windows live one care.  An error message comes up saying that a 32 bit versions of vista or windows xp is this true? I have a 64 bit computer
    Monday, November 17, 2008 5:40 AM

Answers

  • Hi, Lauren.

    You are using an older CD to try to install from and that installer does not support Vista x64.

    Go to http://onecare.live.com and download the trial. Once installed, subscribe/activate by signing in with your subscription LiveID to associate OneCare with your existing subscription.

    -steve

     

    Monday, November 17, 2008 2:20 PM
    Moderator