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weird email router behavior? RRS feed

  • Question

  • Hello - I'm seeing some weird CRM email router behavior.  The email is received at the expected Exchange inbox.  However, the email gets moved to an Undeliverable subfolder.

    I set LogLevel to 3 but no error details are getting written to the log. I would expect that if the email router failed to import the email into CRM for some reason then the error would be written to the error log.

    Can you make sense of this? How would you go about troubleshooting this issue, to at least identify the failure?

    Thursday, August 22, 2013 1:19 AM

All replies

  • Hi

    Are there any errors in the Event Viewer on the machine where the Email Router is installed?

    Cheers

    Roshan

    Thursday, August 22, 2013 5:47 AM