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Validation Failure for non-existent condition RRS feed

  • Question

  • Output from WGA tool (on retail Windows XP edition):

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Validation Code: 1

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-VF48Y-PHR2M-FKPD7
    Windows Product Key Hash: anfsCg2Jji0laXFk+D/IbfGh/WY=
    Windows Product ID: **********************
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    ID: {671B68A5-FE29-43B4-AF15-49831204D1F7}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 101 Not Activated
    Microsoft FrontPage 2002 - 100 Genuine
    Microsoft Office Standard Edition 2003 - 101 Not Activated
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{671B68A5-FE29-43B4-AF15-49831204D1F7}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-FKPD7</PKey><PID>76477-013-6558747-21059</PID><PIDType>5</PIDType><SID>S-1-5-21-515967899-842925246-1202660629</SID><SYSTEM><Manufacturer>System Manufacturer</Manufacturer><Model>System Name</Model></SYSTEM><BIOS><Manufacturer>Award Software, Inc.</Manufacturer><Version>ASUS A7V600 ACPI BIOS Revision 1008</Version><SMBIOSVersion major="2" minor="3"/><Date>20040902000000.000000+000</Date></BIOS><HWID>FE57360F01842E7F</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{90170409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft FrontPage 2002</Name><Ver>10</Ver><Val>9CEF3985A5BECD2</Val><Hash>mOAdII21pYGY3jWdaZLX+ea2rs4=</Hash><Pid>54196-757-9869217-16743</Pid><PidType>1</PidType></Product><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>3CD2F3D30C1406E</Val><Hash>91wYbVo8vGoGWFPUoLopc2Fm9Vg=</Hash><Pid>70141-055-9753182-56175</Pid><PidType>1</PidType></Product></Products><Applications><App Id="17" Version="10" Result="100"/><App Id="16" Version="11" Result="101"/><App Id="18" Version="11" Result="101"/><App Id="1A" Version="11" Result="101"/><App Id="1B" Version="11" Result="101"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 13530:ASUSTeK Computer Inc
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    --------------

    Today my home built computer (I used to be a system builder & other jobs) alerted me that my windows has had substantial hardware changes (none whatsoever in the past 3/4 days or so!) and needs to be re-validated.

    Maybe it was the USB keyboard I did try yesterday (not my normal keyboard but an add-on being tryed out as a secondary kybd so my normal was still plugged in).  There was no "activate windows" notice until 2 hours ago and nothing changed at all to triggure it.

    I called the activation center and their phone system malfunctioned.  Transferred me to a tech.  And the tech said he cannot help me and call back in a few hours.

    I'm glad I'm not a small business otherwise I would be out of business not being able to use the computer!

    I bought 2 retail licenses and none of this OEM stuff so there should not be a problem.

    How can I reactivate windows or am I going to have to buy Windows all over again?  I'm not ready to spend weeks learning LINUX (again, I'm out of practice) and give up on Windows.
    Saturday, January 2, 2010 9:37 PM

Answers

  • Hello Randolph D Garrett,

    There is a piece of malware that masquerades as the Activation wizard, so please be sure that's not what you are seeing:
    http://arstechnica.com/microsoft/news/2007/05/new-kardfisher-trojan-spoofs-windows-product-activation-asks-for-credit-card.ars


    Assuming it's not the above, lauch the activation wizard by clicking Start>All Programs>Accessories>Activate Windows.  If you do not see that in your menu system, click Start>Run and type

    %systemroot%\system32\oobe\msoobe.exe /a      [note the space before /a]


    to bring up the activation wizard.

    Try automatic online activation first.  If no joy, try telephonic activation.

    Post back to let us know how you did.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, January 5, 2010 8:20 PM