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Email Message contains "select" & "from" word, system will prompt for security right RRS feed

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    Hi All,

      Is there anyone ever encounter that if the email message is having a "select" & "from" wording, system will prompt for User ID and password?

      I had filled up my CRM User ID & Password, and system will still fail to proceed to send the email.  Instead, it is showing "Internet Explorer cannot display the webpage" page.

      Please help...

    Regards,

    Desmond Chan

    Wednesday, April 15, 2015 8:43 AM

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    Hi Abhishek,

      Thanks again.  That's what we suspect.  As mentioned, we only have this issue if the email body is having "select...from" wording, which it looks like SQL statement.

      Few days ago we had some changes in out network (MPLS).  Now seems the cause maybe from that, as there is no other changes made recently.

    • Marked as answer by QLS IT Monday, July 13, 2015 4:20 AM
    Wednesday, April 15, 2015 10:21 AM

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    Hello Desmond,

    This could happen due to multiple reasons where CRM asks for your credentials. You can check this article below to see if it helps you.

    https://support.microsoft.com/en-us/kb/892666?wa=wsignin1.0

    Hope it helps!

    Regards, Abhishek Bakshi If you find this post helpful then please Vote as Helpful and Mark As Answer. Check my blog on https://mydynamicscrmblog.wordpress.com/

    Wednesday, April 15, 2015 9:30 AM
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    Hi Abhishek,

      Thanks for helping, but it does not solve the issue.  :(

      Could it be due to the firewall?


    Wednesday, April 15, 2015 10:11 AM
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    Hi Desmond,

    It could be a firewall issue. CRM does not prompt for user name and password while sending emails through CRM. It could be your network policy. I suggestion is to contact your network administrator, try disabling your firewall on your machine for some time and then try to send emails.

    Btw are you able to access any other web-based emails like (Yahoo, Gmail) and send emails from your network?

     

    Regards, Abhishek Bakshi If you find this post helpful then please Vote as Helpful and Mark As Answer. Check my blog on https://mydynamicscrmblog.wordpress.com/

    Wednesday, April 15, 2015 10:17 AM
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    Hi Abhishek,

      Thanks again.  That's what we suspect.  As mentioned, we only have this issue if the email body is having "select...from" wording, which it looks like SQL statement.

      Few days ago we had some changes in out network (MPLS).  Now seems the cause maybe from that, as there is no other changes made recently.

    • Marked as answer by QLS IT Monday, July 13, 2015 4:20 AM
    Wednesday, April 15, 2015 10:21 AM