Sign in

Microsoft.com

Microsoft

Remove From My Forums

fix button

Question
0

Sign in to vote
I've been instructed to click the fix button on the OneCare main screen, when I do nothing happens.. What's up???
- Moved by JimR1Moderator Monday, May 25, 2009 10:39 PM (From:Windows Live OneCare Backup and Restore)
Monday, May 25, 2009 10:08 PM

Answers

0

Sign in to vote
The database reset tool sometimes will resolve this. Database reset tool - http://www.microsoft.com/downloads/details.aspx?FamilyID=4bc2594b-95ab-4235-b5b8-41656b38480f&DisplayLang=en If the database reset tool does not resolve the issue please contact support. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh
- Marked as answer by Stephen BootsMVP, Moderator Sunday, May 31, 2009 2:56 AM
Tuesday, May 26, 2009 1:48 AM

Moderator