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The product key used to install Office has been blocked by Microsoft. 0x80180114 RRS feed

  • Question

  • Here is the MGA information. My Office software (and disk) came with the PC

     

    Diagnostic Report (1.7.0069.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
    Windows Product ID: 76487-OEM-2211906-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {FAF4D94A-1291-4B57-9F99-572E7B134FB5}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.17.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{FAF4D94A-1291-4B57-9F99-572E7B134FB5}</UGUID><Version>1.7.0069.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-3666676840-959256879-1988648475</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>MM061                           </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A14</Version><SMBIOSVersion major="2" minor="4"/><Date>20070402000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>97C63CCF0184606E</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>1</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Inspiron I6400</name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57276</Pid><PidType>14</PidType></Product><Product GUID="{90510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72085-640-0000106-55754</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Thursday, February 14, 2008 11:47 PM

Answers

  • Hello DTSPat,

     

    Can you tell me if these numbers match the last 10 digits of your product key for Office: 6J4MT-3HFDY?

     

    Thank you,

    Matt Prall, MS
    OGA Forum Manager

    Tuesday, February 19, 2008 6:22 PM

All replies

  • Hello DTSPat,

     

    Can you tell me if these numbers match the last 10 digits of your product key for Office: 6J4MT-3HFDY?

     

    Thank you,

    Matt Prall, MS
    OGA Forum Manager

    Tuesday, February 19, 2008 6:22 PM
  • Matt,

     

    A partial string of the last characters of my Office product key is:

    00106-57276

     

    My Visio 2003 passes validation with a (partial) product key of:

    00106-57276

     

    Thanks for looking into to this.

    Kind Regards,

    Pat

    Wednesday, February 20, 2008 2:51 AM
  • Hello Pat,

     

    That is your product ID, not your product key.  Please reference your manuals as you should have a product key for your Office Suite.

     

    Thank you,

    Matt Prall, MS
    OGA Forum Manager

    Wednesday, February 20, 2008 3:51 PM
  • Hi Matt,

    When trying to update my version of office 2003 prof, I received he above message and I notice that I have the exact same last 10 digits as you asked DTSPat. Does this mean I have been sold suspect software?

     

    Clive

     

    Friday, February 22, 2008 8:57 PM
  • Hello Clive,

     

    Please create a new thread and include the results of your MGA diagnostic information and we will be able to provide you with further assistance.

     

    Thank you,

    Matt Prall, MS
    OGA Forum Manager

    Tuesday, February 26, 2008 5:01 PM
  • I have the same issue.  Here are the details of my MGA report.  Can you tell me what to look for.  I have my orginal Office CD's.

     

    Diagnostic Report (1.7.0069.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-VJMK7-4PRCQ-8779D
    Windows Product Key Hash: xS8Um2b/lulUISjbOhxeMKewysM=
    Windows Product ID: 55274-005-9964696-22997
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {A114A822-CB62-4207-82FD-930500CE87AB}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.18.7
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A114A822-CB62-4207-82FD-930500CE87AB}</UGUID><Version>1.7.0069.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8779D</PKey><PID>55274-005-9964696-22997</PID><PIDType>5</PIDType><SID>S-1-5-21-1935655697-789336058-1708537768</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Dimension 8100               </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>XP2</Version><SMBIOSVersion major="2" minor="3"/><Date>20011109000000.000000+000</Date></BIOS><HWID>B2C1388F0184C06A</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17676</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

     

     

    Wednesday, April 2, 2008 3:27 AM