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Windows 7 non-genuine issues

Question
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I purchased a Dell Computer from Best Buy with Vista loaded on it in July of 2009. I was told I would get updated to Windows 7. After I finally got the Windows 7 upgrade disc in the mail. I loaded it and everything has worked just fine. The problem is that some time later I started receiving messages saying I wasn't running genuine Windows 7. I received this upgrade from Vista to Windows 7 directly from Microsoft. I have spent a lot of money on this computer and now have had to put up with what has become a very irritating pop up telling me I am not running genuine Windows 7. If the disc I was sent isn't genuine, why did Microsoft sent it to me???
If there is something wrong, it was caused by someone at Microsoft and I would appreciate not being harrassed anymore with the pop up.
- Edited by Carey FrischMVP, Moderator Sunday, October 17, 2010 2:25 AM Edit title to reflect the question
Friday, October 15, 2010 5:16 AM
Answers
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Hello ARKANSAS COYOTE,
Please go to the Windows 7 section of this forum: http://social.microsoft.com/Forums/en-US/genuinewindows7/threads
Read the announcements, start your own new thread by clicking the "Ask A Question" link, then post your mgadiag report and the description of your circumstances (cut and paste from your post above).
Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97- Marked as answer by Carey FrischMVP, Moderator Sunday, October 17, 2010 2:25 AM
Friday, October 15, 2010 1:19 PM
All replies
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Hello ARKANSAS COYOTE,
Please go to the Windows 7 section of this forum: http://social.microsoft.com/Forums/en-US/genuinewindows7/threads
Read the announcements, start your own new thread by clicking the "Ask A Question" link, then post your mgadiag report and the description of your circumstances (cut and paste from your post above).
Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97- Marked as answer by Carey FrischMVP, Moderator Sunday, October 17, 2010 2:25 AM
Friday, October 15, 2010 1:19 PM -
My problem is exactally like yours - almost word for word. I am now being told to get a Win7 genuine advantage software for another $199. What to do??Monday, November 15, 2010 8:50 PM
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"DoiSaket" wrote in message news:7203c7b1-b3a5-49a7-9260-cfb81bd1f66a...My problem is exactally like yours - almost word for word. I am now being told to get a Win7 genuine advantage software for another $199. What to do??
try reading the response to the original post - it often helps.
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, November 15, 2010 10:36 PMModerator