Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
pre-create plugin to update the suffix of a case id with current year and month RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    I need to replace the suffix(6 digit) of case id with current month and year( CAS-10000-201411) using a pre create plugin.

    Thanks

    Wednesday, November 19, 2014 7:21 AM

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi,

    You can use the code below

     if (Entity.Attributes.Contains("ticketnumber"))
            {
                string[] newticket = Entity["ticketnumber"].ToString().Split('-');
                Entity["ticketnumber"] = newticket[0] + " - " + newticket[1] + " - " + DateTime.Now.Year.ToString() + DateTime.Now.Month.ToString();
            }

    If you find this post helpful then please Vote as Helpful and Mark As Answer. Thanks and Regards, Polat Aydın My blog

    Wednesday, November 19, 2014 11:31 AM