Can't use my correct e-mail RRS feed

  • Question

  • So I was looking for support for a Media Player issue, and I was told I had to have a Microsoft account. So I went through the process, and it said that my e-mail address was not available. I assumed that this meant I already had an account, and had somehow forgotten about it, so I went back to the log in screen and tried to log in. A couple guesses at the password failed, so I asked to have the password reset, to which I was told "The Microsoft account is incorrect." It's a perfectly valid and real gmail account, so does anyone have any idea what might be going on?
    Thursday, May 9, 2013 3:17 AM


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