cannot upgrade from vista 32bit to vista 64 bit RRS feed

  • Question

  • im unable to upgrade from windows vista 32 bit  to vista 64bit.  my system far exceeds the system requirements.  i had some validation issues with my cd key when i first installed and had to use the telephone validation line, but after my first call, it worked.  ive never had problems since.  the setup on the installation cd says "setup can not run on this version of the Operating System. To install wondows please try booting from the install media."   i attempted to boot from the disk and i got as far as choosing a drive to install on.  when i selected my raid configured hard drive(2x 500gig drives, the only option anyway) the "next" button stayed greyed out.  i noticed at the bottem of the window was an upside down yellow triangle containing an exclimation mark noting something to the effect of "windows can not install on a non-genuine version of windows".

    is there anyone around that can solve my problem for me?  i need to have my computer up and running, preferably with the 64bit version, by 6pm today.  its 1am atm.
    Tuesday, May 19, 2009 4:56 AM


  • Morning M1A1BirdMan,

    Thank you for visiting the Windows Genuine Advantage (WGA) program forum.  Your post is out of scope for the WGA program forum as well as out of our expertise. I suggest posting your question to the "Windows Vista - Install, Upgrade, and Activate” here:


    Thank you,

    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Tuesday, May 19, 2009 4:57 PM
    Tuesday, May 19, 2009 4:57 PM