locked
Windows 7 not genuine - diag attached. Help! RRS feed

  • Question

  • From reading other threads "068" seems to identify an invalid copy of Windows. I don't see that here inless I'm not looking in the right area. Any ideas?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
    Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
    Windows Product ID: 00392-918-5000002-85833
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.1.7601.2.00010100.1.0.004
    ID: {CA390FBE-F0F2-42F3-87C5-C6689BBB23B5}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Enterprise
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{CA390FBE-F0F2-42F3-87C5-C6689BBB23B5}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85833</PID><PIDType>1</PIDType><SID>S-1-5-21-936479198-194064935-1243101343</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP EliteBook 8440p</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68CCU Ver. F.0B</Version><SMBIOSVersion major="2" minor="6"/><Date>20100602000000.000000+000</Date></BIOS><HWID>FA920100010000FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) (null): The specified service does not exist as an installed service.

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0002000000000000
    Event Time Stamp: 5:8:2012 12:27
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered Service: sppuinotify


    HWID Data-->
    N/A, hr = 0x8007000d

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  172A   
      FACP   HPQOEM  172A   
      HPET   HPQOEM  172A   
      MCFG   HPQOEM  172A   
      TCPA   HPQOEM  172A   
      SSDT   HPQOEM  SataAhci
      SSDT   HPQOEM  SataAhci
      SLIC   HPQOEM  SLIC-MPC
      SSDT   HPQOEM  SataAhci
      SSDT   HPQOEM  SataAhci
      SSDT   HPQOEM  SataAhci
      ASF!   HPQOEM  172A   

    Tuesday, June 12, 2012 2:36 PM

Answers

  • "FrankensteinJR" wrote in message news:d0bd6795-a0cc-4fa9-9ea0-072fa57ca5b8...

    From reading other threads "068" seems to identify an invalid copy of Windows. I don't see that here inless I'm not looking in the right area. Any ideas?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
    Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
    Windows Product ID: 00392-918-5000002-85833
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.1.7601.2.00010100.1.0.004

    File Scan Data-->

    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP EliteBook 8440p</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68CCU Ver. F.0B</Version><SMBIOSVersion major="2" minor="6"/><Date>20100602000000.000000+000</Date></BIOS

     

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) (null): The specified service does not exist as an installed service.

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0002000000000000
    Event Time Stamp: 5:8:2012 12:27
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered Service: sppuinotify


    HWID Data-->
    N/A, hr = 0x8007000d

       

     
     
    You have a Volume License Key installed - and also a hacker's Activation Exploit, in an attempt to bypass activation and validation requirements.
     
    You should reformat and reinstall with a valid Windows disk and Key.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, June 12, 2012 3:03 PM
    Moderator
  • From your MGA Report:

    Product Name: Windows 7 Enterprise

    Windows License Type: KMS Client

    You have a hacked copy of a Volume License Windows 7 Enterprise installed.  This is flagged as non-genuine because it is counterfeit.  In order to fix this issue, you'll need to purchase a conventional genuine "Full Retail" edition of Windows 7 and perform a "clean install".

    As an alternative, you can restore the original Windows operating system on your HP computer.  Please see: Looking for HP Recovery Discs?


    Carey Frisch


    Tuesday, June 12, 2012 9:38 PM
    Moderator

All replies

  • A couple things I forgot to mention: Build 7601, and am getting the back screen

    Tuesday, June 12, 2012 2:40 PM
  • You are using a volume license key.  You need to connect to the KMS server at the organization that owns the key and reactivate.  If you did not get this product key from an organization you need to purchase a full license copy of Windows and reinstall.

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    Tuesday, June 12, 2012 2:54 PM
    Answerer
  • "FrankensteinJR" wrote in message news:d0bd6795-a0cc-4fa9-9ea0-072fa57ca5b8...

    From reading other threads "068" seems to identify an invalid copy of Windows. I don't see that here inless I'm not looking in the right area. Any ideas?

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
    Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
    Windows Product ID: 00392-918-5000002-85833
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.1.7601.2.00010100.1.0.004

    File Scan Data-->

    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP EliteBook 8440p</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68CCU Ver. F.0B</Version><SMBIOSVersion major="2" minor="6"/><Date>20100602000000.000000+000</Date></BIOS

     

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) (null): The specified service does not exist as an installed service.

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0002000000000000
    Event Time Stamp: 5:8:2012 12:27
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered Service: sppuinotify


    HWID Data-->
    N/A, hr = 0x8007000d

       

     
     
    You have a Volume License Key installed - and also a hacker's Activation Exploit, in an attempt to bypass activation and validation requirements.
     
    You should reformat and reinstall with a valid Windows disk and Key.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, June 12, 2012 3:03 PM
    Moderator
  • From your MGA Report:

    Product Name: Windows 7 Enterprise

    Windows License Type: KMS Client

    You have a hacked copy of a Volume License Windows 7 Enterprise installed.  This is flagged as non-genuine because it is counterfeit.  In order to fix this issue, you'll need to purchase a conventional genuine "Full Retail" edition of Windows 7 and perform a "clean install".

    As an alternative, you can restore the original Windows operating system on your HP computer.  Please see: Looking for HP Recovery Discs?


    Carey Frisch


    Tuesday, June 12, 2012 9:38 PM
    Moderator
  • Thanks for the quick responses. I just reimaged and all is well. I work for a rather large company so it was just quicker to reimage and be done with it.
    Wednesday, June 13, 2012 2:24 PM
  • "FrankensteinJR" wrote in message news:141570f1-5f49-4779-8aeb-be928443854b...
    Thanks for the quick responses. I just reimaged and all is well. I work for a rather large company so it was just quicker to reimage and be done with it.
     
    That makes sense, in a lot of ways!
     
    thanks for the feedback.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, June 13, 2012 8:40 PM
    Moderator