locked
CRM Error RRS feed

  • Question

  • My Boss is receiving this script error when using CRM 2011, but nobody else in the office receives this error. He is also a System Administrator like myself and still receives this error

    <CrmScriptErrorReport>

      <ReportVersion>1.0</ReportVersion>

      <ScriptErrorDetails>

       <Message>'fidoCallback' is undefined</Message>

       <Line>1</Line>

       <URL>/main.aspx</URL>

       <PageURL>/main.aspx</PageURL>

       <Function>anonymouseError:'fidoCallback'isundefined</Function>

       <CallStack>

        <Function>anonymouseError:'fidoCallback'isundefined</Function>

       </CallStack>

      </ScriptErrorDetails>

      <ClientInformation>

       <BrowserUserAgent>Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.3; WOW64; Trident/7.0; Touch; .NET4.0E; .NET4.0C; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; Tablet PC 2.0)</BrowserUserAgent>

       <BrowserLanguage>en-US</BrowserLanguage>

       <SystemLanguage>en-US</SystemLanguage>

       <UserLanguage>en-US</UserLanguage>

       <ScreenResolution>1920x1080</ScreenResolution>

       <ClientName>Web</ClientName>

       <ClientTime>2014-06-20T08:30:26</ClientTime>

      </ClientInformation>

      <ServerInformation>

        <OrgLanguage>1033</OrgLanguage>

        <OrgCulture>1033</OrgCulture>

        <UserLanguage>1033</UserLanguage>

        <UserCulture>1033</UserCulture>

        <OrgID>{C37CCBD0-7206-E111-A3D1-000C29E911AE}</OrgID>

        <UserID>{A4C2A0E5-7206-E111-A3D1-000C29E911AE}</UserID>

        <CRMVersion>6.0.2.51</CRMVersion>

      </ServerInformation>

    </CrmScriptErrorReport>

    <CrmScriptErrorReport>

      <ReportVersion>1.0</ReportVersion>

      <ScriptErrorDetails>

       <Message>'fidoCallback' is undefined</Message>

       <Line>1</Line>

       <URL>/main.aspx</URL>

       <PageURL>/main.aspx</PageURL>

       <Function>anonymouseError:'fidoCallback'isundefined</Function>

       <CallStack>

        <Function>anonymouseError:'fidoCallback'isundefined</Function>

       </CallStack>

      </ScriptErrorDetails>

      <ClientInformation>

       <BrowserUserAgent>Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.3; WOW64; Trident/7.0; Touch; .NET4.0E; .NET4.0C; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; Tablet PC 2.0)</BrowserUserAgent>

       <BrowserLanguage>en-US</BrowserLanguage>

       <SystemLanguage>en-US</SystemLanguage>

       <UserLanguage>en-US</UserLanguage>

       <ScreenResolution>1920x1080</ScreenResolution>

       <ClientName>Web</ClientName>

       <ClientTime>2014-06-20T08:30:26</ClientTime>

      </ClientInformation>

      <ServerInformation>

        <OrgLanguage>1033</OrgLanguage>

        <OrgCulture>1033</OrgCulture>

        <UserLanguage>1033</UserLanguage>

        <UserCulture>1033</UserCulture>

        <OrgID>{C37CCBD0-7206-E111-A3D1-000C29E911AE}</OrgID>

        <UserID>{A4C2A0E5-7206-E111-A3D1-000C29E911AE}</UserID>

        <CRMVersion>6.0.2.51</CRMVersion>

      </ServerInformation>

    </CrmScriptErrorReport>

    <CrmScriptErrorReport>

      <ReportVersion>1.0</ReportVersion>

      <ScriptErrorDetails>

       <Message>'fidoCallback' is undefined</Message>

       <Line>1</Line>

       <URL>/main.aspx</URL>

       <PageURL>/main.aspx</PageURL>

       <Function>anonymouseError:'fidoCallback'isundefined</Function>

       <CallStack>

        <Function>anonymouseError:'fidoCallback'isundefined</Function>

       </CallStack>

      </ScriptErrorDetails>

      <ClientInformation>

       <BrowserUserAgent>Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.3; WOW64; Trident/7.0; Touch; .NET4.0E; .NET4.0C; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; Tablet PC 2.0)</BrowserUserAgent>

       <BrowserLanguage>en-US</BrowserLanguage>

       <SystemLanguage>en-US</SystemLanguage>

       <UserLanguage>en-US</UserLanguage>

       <ScreenResolution>1920x1080</ScreenResolution>

       <ClientName>Web</ClientName>

       <ClientTime>2014-06-20T08:30:27</ClientTime>

      </ClientInformation>

      <ServerInformation>

        <OrgLanguage>1033</OrgLanguage>

        <OrgCulture>1033</OrgCulture>

        <UserLanguage>1033</UserLanguage>

        <UserCulture>1033</UserCulture>

        <OrgID>{C37CCBD0-7206-E111-A3D1-000C29E911AE}</OrgID>

        <UserID>{A4C2A0E5-7206-E111-A3D1-000C29E911AE}</UserID>

        <CRMVersion>6.0.2.51</CRMVersion>

      </ServerInformation>

    </CrmScriptErrorReport>

    <CrmScriptErrorReport>

      <ReportVersion>1.0</ReportVersion>

      <ScriptErrorDetails>

       <Message>'fidoCallback' is undefined</Message>

       <Line>1</Line>

       <URL>/main.aspx</URL>

       <PageURL>/main.aspx#201824717</PageURL>

       <Function>anonymouseError:'fidoCallback'isundefined</Function>

       <CallStack>

        <Function>anonymouseError:'fidoCallback'isundefined</Function>

       </CallStack>

      </ScriptErrorDetails>

      <ClientInformation>

       <BrowserUserAgent>Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.3; WOW64; Trident/7.0; Touch; .NET4.0E; .NET4.0C; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; Tablet PC 2.0)</BrowserUserAgent>

       <BrowserLanguage>en-US</BrowserLanguage>

       <SystemLanguage>en-US</SystemLanguage>

       <UserLanguage>en-US</UserLanguage>

       <ScreenResolution>1920x1080</ScreenResolution>

       <ClientName>Web</ClientName>

       <ClientTime>2014-06-20T08:30:27</ClientTime>

      </ClientInformation>

      <ServerInformation>

        <OrgLanguage>1033</OrgLanguage>

        <OrgCulture>1033</OrgCulture>

        <UserLanguage>1033</UserLanguage>

        <UserCulture>1033</UserCulture>

        <OrgID>{C37CCBD0-7206-E111-A3D1-000C29E911AE}</OrgID>

        <UserID>{A4C2A0E5-7206-E111-A3D1-000C29E911AE}</UserID>

        <CRMVersion>6.0.2.51</CRMVersion>

      </ServerInformation>

    </CrmScriptErrorReport>

    <CrmScriptErrorReport>

      <ReportVersion>1.0</ReportVersion>

      <ScriptErrorDetails>

       <Message>'fidoCallback' is undefined</Message>

       <Line>1</Line>

       <URL>/main.aspx</URL>

       <PageURL>/main.aspx#201824717</PageURL>

       <Function>anonymouseError:'fidoCallback'isundefined</Function>

       <CallStack>

        <Function>anonymouseError:'fidoCallback'isundefined</Function>

       </CallStack>

      </ScriptErrorDetails>

      <ClientInformation>

       <BrowserUserAgent>Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.3; WOW64; Trident/7.0; Touch; .NET4.0E; .NET4.0C; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; Tablet PC 2.0)</BrowserUserAgent>

       <BrowserLanguage>en-US</BrowserLanguage>

       <SystemLanguage>en-US</SystemLanguage>

       <UserLanguage>en-US</UserLanguage>

       <ScreenResolution>1920x1080</ScreenResolution>

       <ClientName>Web</ClientName>

       <ClientTime>2014-06-20T08:30:28</ClientTime>

      </ClientInformation>

      <ServerInformation>

        <OrgLanguage>1033</OrgLanguage>

        <OrgCulture>1033</OrgCulture>

        <UserLanguage>1033</UserLanguage>

        <UserCulture>1033</UserCulture>

        <OrgID>{C37CCBD0-7206-E111-A3D1-000C29E911AE}</OrgID>

        <UserID>{A4C2A0E5-7206-E111-A3D1-000C29E911AE}</UserID>

        <CRMVersion>6.0.2.51</CRMVersion>

      </ServerInformation>

    </CrmScriptErrorReport>

    <CrmScriptErrorReport>

      <ReportVersion>1.0</ReportVersion>

      <ScriptErrorDetails>

       <Message>'fidoCallback' is undefined</Message>

       <Line>1</Line>

       <URL>/main.aspx</URL>

       <PageURL>/main.aspx#201824717</PageURL>

       <Function>anonymouseError:'fidoCallback'isundefined</Function>

       <CallStack>

        <Function>anonymouseError:'fidoCallback'isundefined</Function>

       </CallStack>

      </ScriptErrorDetails>

      <ClientInformation>

       <BrowserUserAgent>Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.3; WOW64; Trident/7.0; Touch; .NET4.0E; .NET4.0C; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; Tablet PC 2.0)</BrowserUserAgent>

       <BrowserLanguage>en-US</BrowserLanguage>

       <SystemLanguage>en-US</SystemLanguage>

       <UserLanguage>en-US</UserLanguage>

       <ScreenResolution>1920x1080</ScreenResolution>

       <ClientName>Web</ClientName>

       <ClientTime>2014-06-20T08:30:29</ClientTime>

      </ClientInformation>

      <ServerInformation>

        <OrgLanguage>1033</OrgLanguage>

        <OrgCulture>1033</OrgCulture>

        <UserLanguage>1033</UserLanguage>

        <UserCulture>1033</UserCulture>

        <OrgID>{C37CCBD0-7206-E111-A3D1-000C29E911AE}</OrgID>

        <UserID>{A4C2A0E5-7206-E111-A3D1-000C29E911AE}</UserID>

        <CRMVersion>6.0.2.51</CRMVersion>

      </ServerInformation>

    </CrmScriptErrorReport>

    <CrmScriptErrorReport>

      <ReportVersion>1.0</ReportVersion>

      <ScriptErrorDetails>

       <Message>'fidoCallback' is undefined</Message>

       <Line>1</Line>

       <URL>/main.aspx</URL>

       <PageURL>/main.aspx#201824717</PageURL>

       <Function>anonymouseError:'fidoCallback'isundefined</Function>

       <CallStack>

        <Function>anonymouseError:'fidoCallback'isundefined</Function>

       </CallStack>

      </ScriptErrorDetails>

      <ClientInformation>

       <BrowserUserAgent>Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.3; WOW64; Trident/7.0; Touch; .NET4.0E; .NET4.0C; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; Tablet PC 2.0)</BrowserUserAgent>

       <BrowserLanguage>en-US</BrowserLanguage>

       <SystemLanguage>en-US</SystemLanguage>

       <UserLanguage>en-US</UserLanguage>

       <ScreenResolution>1920x1080</ScreenResolution>

       <ClientName>Web</ClientName>

       <ClientTime>2014-06-20T08:30:29</ClientTime>

      </ClientInformation>

      <ServerInformation>

        <OrgLanguage>1033</OrgLanguage>

        <OrgCulture>1033</OrgCulture>

        <UserLanguage>1033</UserLanguage>

        <UserCulture>1033</UserCulture>

        <OrgID>{C37CCBD0-7206-E111-A3D1-000C29E911AE}</OrgID>

        <UserID>{A4C2A0E5-7206-E111-A3D1-000C29E911AE}</UserID>

        <CRMVersion>6.0.2.51</CRMVersion>

      </ServerInformation>

    </CrmScriptErrorReport>

    Friday, June 20, 2014 3:38 PM

All replies

  • Did you try to clear browser cache? Did you try Internet Explorer?
    Friday, June 20, 2014 6:37 PM
  • What is the CRM 2011 rollup installed? And what browser is he using?

    Admin QuikView Solution for CRM 2013

    Sunday, June 22, 2014 7:46 AM
  • Hi, 

    It looks like the script that is supposed to load "fidoCallback" method is not loading.

    If this script is on an external site, your boss may not have rights to that site.

    Donald

    Sunday, June 22, 2014 9:39 PM