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Fake windows 7 after 6 mths, what can i do? RRS feed

  • Question

  • I bought my compaq mini netbook from Ebay 6 mths ago. All has been fine up until 2 weeks ago when i started getting a 'Windows not genuine' message come up. Ive run this test that ive seen other ppl do but have no clue what to do next.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-4G73K-B9M22-DHTMB
    Windows Product Key Hash: N0NTvZZ8JY6UzOJ4xOAURwA7TLo=
    Windows Product ID: 00359-231-9447425-86267
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {5895754B-96A1-4A41-A432-8934293DACA6}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5895754B-96A1-4A41-A432-8934293DACA6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DHTMB</PKey><PID>00359-231-9447425-86267</PID><PIDType>5</PIDType><SID>S-1-5-21-1609060579-582047764-2813164032</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Compaq Mini 110c-1000</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>308F0 Ver. F.19</Version><SMBIOSVersion major="2" minor="4"/><Date>20100112000000.000000+000</Date></BIOS><HWID>FEB90600018400E4</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 3b965dfc-31d9-4903-886f-873a0382776c
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00172-231-944742-00-2057-7600.0000-0622010
    Installation ID: 008712841186144331211111584180308074599362277002792021
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: DHTMB
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 07/11/2010 11:41:54

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 11:5:2010 18:17
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAAAAgABAAIAAAABAAAAAgABAAEAnJ9CzA6K6k6aFbbUvisY7SCRYHFyGQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            011210        APIC1315
      FACP            011210        FACP1315
      HPET            011210        OEMHPET
      MCFG            011210        OEMMCFG
      OEMB            011210        OEMB1315
      ASF!            LEGEND        I865PASF
      SSDT            PmRef        CpuPm


    I have a COA sticker on the bottom but the product key is coming up as invaild.

    I have no hardrive on this netbook so how would i put a genuine copy of windows on here? or even use a recovery disk? Could i just get used to the 'fake' messages and carry on using the netbook or will it eventually stop working all together? (I would rather not!)

    Sorry but im terrible with computers so please explain fully in your answers like you would to a 10 yr old lol. Thanks very much indeed.

    Sunday, November 7, 2010 11:53 AM

Answers

  • "catcoconut" wrote in message news:d0e0093a-4e28-4e2f-b475-dbf1519089ef...

    I bought my compaq mini netbook from Ebay 6 mths ago. All has been fine up until 2 weeks ago when i started getting a 'Windows not genuine' message come up. Ive run this test that ive seen other ppl do but have no clue what to do next.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-4G73K-B9M22-DHTMB
    Windows Product Key Hash: N0NTvZZ8JY6UzOJ4xOAURwA7TLo=
    Windows Product ID: 00359-231-9447425-86267
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 3b965dfc-31d9-4903-886f-873a0382776c
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00172-231-944742-00-2057-7600.0000-0622010
    Installation ID: 008712841186144331211111584180308074599362277002792021
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: DHTMB
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 07/11/2010 11:41:54

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 11:5:2010 18:17
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:



    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            011210        APIC1315
      FACP            011210        FACP1315
      HPET            011210        OEMHPET
      MCFG            011210        OEMMCFG
      OEMB            011210        OEMB1315
      ASF!            LEGEND        I865PASF
      SSDT            PmRef        CpuPm


    I have a COA sticker on the bottom but the product key is coming up as invaild.

    I have no hardrive on this netbook so how would i put a genuine copy of windows on here? or even use a recovery disk? Could i just get used to the 'fake' messages and carry on using the netbook or will it eventually stop working all together? (I would rather not!)

    Sorry but im terrible with computers so please explain fully in your answers like you would to a 10 yr old lol. Thanks very much indeed.


    Your HP computer doesn't have the normal SLIC table that is required for Windows 7 Activation by an OEM install..
    Your Installation of Windows 7 Home Premium is using an MSDN Key that has been (or will be)  blocked for abuse.
    For what version and edition of Windows is the computer licensed according to the COA Sticker on the base? (I suspect it will be Windows XP Home)
     
    I would suggest that you either purchase a valid Win7 license, a set of Recovery disks from Hewlett Packard, or demand a refund from the vendor as the product is not 'as advertised'.
    Unfortunately, since you say that you've had this PC for 6 months, the complaints procedures at eBay will have timed-out - you may still be able to demand a refund direct from the vendor (if you can find them again!), although you may have to use threats of legal action to get anywhere (and they may try and dispute whether they shipped the machine with such software installed)
    Failing that, try getting a set of Recovery disks for the machine from HP - they may be able to supply them for a reasonable price, but you will almost certainly either have to reflash the BIOS  (not recommended for the average user), or use the Product Key from your COA Sticker, together with telephone activation. This will obviously require a reformat and reinstall (if it is XP) - so back up your data first.
    If you elect to get a new Windows 7 license, you could simply use that to activate your machine, but I'd still recommend doing a full reformat/reinstall, as you never know what else the vendor included in the sale!
    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, November 7, 2010 12:34 PM
    Moderator

  • Windows Product ID: 00359-231-9447425-86267
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {5895754B-96A1-4A41-A432-8934293DACA6}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium


    This is a MSDN key.  See the sticky note at the top of this forum in reference to Blocked Keys.  I am sure on Monday that Darin will confirm that this is a blocked or key generated version of a product key and is never valid.

    As you purchased the computer more than the 45 days that eBay allows for complaints you are going to be pretty much on your own in getting this resolved. 

    What version of Windows is shown on the COA sticker on the bottom of the laptop?  You may be able to contact Compaq and obtain a set of system rebuild media for the netbook and use that to reinstall your OS (of course that system doesn't have a DVD drive so you will have to purchase an external DVD drive to install the OS.)

     

    Sunday, November 7, 2010 8:16 PM
  • I can confirm that the key is a Blocked MSDN Key.

     

    Thank you,


    Darin MS
    Monday, November 8, 2010 9:37 PM

All replies

  • "catcoconut" wrote in message news:d0e0093a-4e28-4e2f-b475-dbf1519089ef...

    I bought my compaq mini netbook from Ebay 6 mths ago. All has been fine up until 2 weeks ago when i started getting a 'Windows not genuine' message come up. Ive run this test that ive seen other ppl do but have no clue what to do next.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-4G73K-B9M22-DHTMB
    Windows Product Key Hash: N0NTvZZ8JY6UzOJ4xOAURwA7TLo=
    Windows Product ID: 00359-231-9447425-86267
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 3b965dfc-31d9-4903-886f-873a0382776c
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00172-231-944742-00-2057-7600.0000-0622010
    Installation ID: 008712841186144331211111584180308074599362277002792021
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: DHTMB
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 07/11/2010 11:41:54

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 11:5:2010 18:17
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:



    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            011210        APIC1315
      FACP            011210        FACP1315
      HPET            011210        OEMHPET
      MCFG            011210        OEMMCFG
      OEMB            011210        OEMB1315
      ASF!            LEGEND        I865PASF
      SSDT            PmRef        CpuPm


    I have a COA sticker on the bottom but the product key is coming up as invaild.

    I have no hardrive on this netbook so how would i put a genuine copy of windows on here? or even use a recovery disk? Could i just get used to the 'fake' messages and carry on using the netbook or will it eventually stop working all together? (I would rather not!)

    Sorry but im terrible with computers so please explain fully in your answers like you would to a 10 yr old lol. Thanks very much indeed.


    Your HP computer doesn't have the normal SLIC table that is required for Windows 7 Activation by an OEM install..
    Your Installation of Windows 7 Home Premium is using an MSDN Key that has been (or will be)  blocked for abuse.
    For what version and edition of Windows is the computer licensed according to the COA Sticker on the base? (I suspect it will be Windows XP Home)
     
    I would suggest that you either purchase a valid Win7 license, a set of Recovery disks from Hewlett Packard, or demand a refund from the vendor as the product is not 'as advertised'.
    Unfortunately, since you say that you've had this PC for 6 months, the complaints procedures at eBay will have timed-out - you may still be able to demand a refund direct from the vendor (if you can find them again!), although you may have to use threats of legal action to get anywhere (and they may try and dispute whether they shipped the machine with such software installed)
    Failing that, try getting a set of Recovery disks for the machine from HP - they may be able to supply them for a reasonable price, but you will almost certainly either have to reflash the BIOS  (not recommended for the average user), or use the Product Key from your COA Sticker, together with telephone activation. This will obviously require a reformat and reinstall (if it is XP) - so back up your data first.
    If you elect to get a new Windows 7 license, you could simply use that to activate your machine, but I'd still recommend doing a full reformat/reinstall, as you never know what else the vendor included in the sale!
    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, November 7, 2010 12:34 PM
    Moderator
  • Thanks Noel, There isn't any writing other than the product key on the sticker on bottom of netbook so i dont know if it originally had XP installed on it. i think understand what your saying about the recovery disks but still unsure how to go about it. I have found a site selling a System Recovery Kit for Microsoft Windows XP System Recovery Kit 110c-1010. I typed in the product number from the bottom and it came up with these disks so it does look like it had XP on it. The disks are £32 which im assuming is far cheaper than a Win7 licence and as i cant afford to buy a new one i may have to go with the recovery disks. You said if i do that i'd have to reflash the BIOS, what does that mean? or can i still use the product key on this sticker? Could i buy a valid XP or vista licence and install it?

    You also said that my win7 is using a MSDN key and will be blocked for abuse, what does that mean? the netbook will fail to work at all? I only use it for the internet but would still like to continue!

    How do i use the recovery disks with no hard drive? My partner has a laptop could i somehow use his connected to mine?

    Sorry for all the questions!


    Sara Page
    Sunday, November 7, 2010 1:11 PM
  • "catcoconut" wrote in message news:e45ab5aa-001f-4a1a-b1f3-ba99b7d7a345...

    Thanks Noel, There isn't any writing other than the product key on the sticker on bottom of netbook so i dont know if it originally had XP installed on it. i think understand what your saying about the recovery disks but still unsure how to go about it. I have found a site selling a System Recovery Kit for Microsoft Windows XP System Recovery Kit 110c-1010. I typed in the product number from the bottom and it came up with these disks so it does look like it had XP on it. The disks are £32 which im assuming is far cheaper than a Win7 licence and as i cant afford to buy a new one i may have to go with the recovery disks. You said if i do that i'd have to reflash the BIOS, what does that mean? or can i still use the product key on this sticker?

    You also said that my win7 is using a MSDN key and will be blocked for abuse, what does that mean? the netbook will fail to work at all? I only use it for the internet but would still like to continue!

    How do i use the recovery disks with no hard drive? My partner has a laptop could i somehow use his connected to mine?

    Sorry for all the questions!


    Sara Page

    What site did you find the recovery disks at? - many of these disks are pirated, and contain malware as well as the original software. Your best bet would be to get the proper disks from HP itself, and follow their instructions.
    and
    (which may not work unless you get to it from the previous link)
     
    PC's from major manufacturers that come preinstalled with Windows have two Keys - the OEM_SLP key that the manufacturer uses to install the software in all machine of that model, and the OEM_COA Key, that should be on the sticker on the machine. The OEM_SLP Key for Vista and above uses a part of the BIOS that is called the SLIC table to assist in activation, rather than the MS servers, which are used by the COA Key.
    Your BIOS doesn't have the appropriate SLIC Table for Windows 7, but may be OK for XP, since it appears to be the latest one on the HP website, and XP uses a slightly different method for activation to Win7.
    Your COA sticker should be one that looks like one of the ones here...
     
    If you want to know about Blocked Keys, read this sticky in the forum's front page...
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, November 7, 2010 2:11 PM
    Moderator
  • Yes the site where i found the recovery disks is best2serve.

    So all i need to do is, buy the disks and a external cd-rom drive (or borrow one) and i should end up with Windows XP OS??

    I dont have a clue about the other things you mentioned so im giving up asking about them!

    Ive found lots of useful info on the HP site about recovery and also a BIOS download thingy so hopefully i can sort it. Failing that i could ask a friend to help.

    Thanks for your replies :o)


    Sara Page
    Sunday, November 7, 2010 2:33 PM
  • "catcoconut" wrote in message news:f1f68f36-2273-4b3b-aa7b-53a317093ced...

    Yes the site where i found the recovery disks is best2serve.

    So all i need to do is, buy the disks and a external cd-rom drive (or borrow one) and i should end up with Windows XP OS??

    I dont have a clue about the other things you mentioned so im giving up asking about them!

    Ive found lots of useful info on the HP site about recovery and also a BIOS download thingy so hopefully i can sort it. Failing that i could ask a friend to help.

    Thanks for your replies :o)


    Sara Page

    Good Luck!
    Be aware that flashing the BIOS is one of the few operations that can totally turn your PC into an expensive paperweight - it's seriously not for the beginner, and if I read your report right, you have the latest XP-compliant update already installed. I'd give it a miss unless you discover that you actually need it.
    Also be aware that using the recovery disks WILL wipe your machine clean - so back up data to external media first (USB stick or external CD/DVD/HD drives), and make sure that you have the installation files and licenses for any downloaded programs you may have installed, as you'll need to reinstall them afterwards.
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, November 7, 2010 3:24 PM
    Moderator

  • Windows Product ID: 00359-231-9447425-86267
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {5895754B-96A1-4A41-A432-8934293DACA6}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium


    This is a MSDN key.  See the sticky note at the top of this forum in reference to Blocked Keys.  I am sure on Monday that Darin will confirm that this is a blocked or key generated version of a product key and is never valid.

    As you purchased the computer more than the 45 days that eBay allows for complaints you are going to be pretty much on your own in getting this resolved. 

    What version of Windows is shown on the COA sticker on the bottom of the laptop?  You may be able to contact Compaq and obtain a set of system rebuild media for the netbook and use that to reinstall your OS (of course that system doesn't have a DVD drive so you will have to purchase an external DVD drive to install the OS.)

     

    Sunday, November 7, 2010 8:16 PM
  • LVTRAVEL it doesn't say on the COA sticker which version of windows, just has the product number and a couple of other numbers but that's it.


    I'll try and contact HP if i can find a number and ask them for help. Wouldn't they just sell me the same disks that i could buy through that Best2serve site? Maybe cheaper though.

    Thanks for your reply.

    Noel, you said only flash the BIOS if i really need to after using the recovery disks but how will i know if i need to do it?

    My sister has just said i can use ubuntu for free, is this true? would it solve all my issues?

    Thanks


    Sara Page
    Sunday, November 7, 2010 9:08 PM
  • LVTRAVEL it doesn't say on the COA sticker which version of windows, just has the product number and a couple of other numbers but that's it.


    I'll try and contact HP if i can find a number and ask them for help. Wouldn't they just sell me the same disks that i could buy through that Best2serve site? Maybe cheaper though.

    Thanks for your reply.

    Noel, you said only flash the BIOS if i really need to after using the recovery disks but how will i know if i need to do it?

    My sister has just said i can use ubuntu for free, is this true? would it solve all my issues?

    Thanks


    Sara Page

    Ubuntu is free but it is NOT Windows. There may or may not be drivers for the hardware you have in the netbook as they tend to be pretty specialized. None of the PC compatible programs will work with that operating system.  There are some public domain programs that may work for you though.
     
    If the COA sticker doesn't say something about being from Compaq or HP and also have the words Proof of License and also the version of Windows then it is not the COA sticker or it is an invalid (pirated) sticker.  Check also inside the battery compartment for the laptop but ensure that it is turned off before removing the battery.
     
    You should NOT flash the bios.  Noel missed that the product was a MSDN license and was giving good information but for the wrong problem.  It happens.
     
    If your computer's serial number is still visible on the Compaq-HP SN sticker you should be able to get a set of rebuild media at minimal cost.  IIRC the last laptop I purchased and requested their set of disks was around $20.
     
    Sunday, November 7, 2010 9:28 PM
  • "catcoconut" wrote in message news:20795611-cbca-4cf7-b8c9-e5de55e98d7c...

    LVTRAVEL it doesn't say on the COA sticker which version of windows, just has the product number and a couple of other numbers but that's it.


    I'll try and contact HP if i can find a number and ask them for help. Wouldn't they just sell me the same disks that i could buy through that Best2serve site? Maybe cheaper though.

    Thanks for your reply.

    Noel, you said only flash the BIOS if i really need to after using the recovery disks but how will i know if i need to do it?

    My sister has just said i can use ubuntu for free, is this true? would it solve all my issues?

    Thanks


    Sara Page

    If you are unable to activate the XP install, then you will need to flash the BIOS
    Ubuntu is free - it's also not compatible with ordinary Windows programs, although equivalents for a lot of the normal office programs are available for it.
    There's a steep learning-curve, and drivers for your hardware may not be available for Ubuntu - you'd have to research that yourself.
    The best2serve site IS the authorised HP recovery disk seller - the HP site redirects you there, so going direct to HP will just get you sent back there, for the same price.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, November 7, 2010 9:30 PM
    Moderator
  • "LVTravel" wrote in message news:3fd65e52-f4ce-420c-b5cd-41a32a36feba...

    LVTRAVEL it doesn't say on the COA sticker which version of windows, just has the product number and a couple of other numbers but that's it.


    I'll try and contact HP if i can find a number and ask them for help. Wouldn't they just sell me the same disks that i could buy through that Best2serve site? Maybe cheaper though.

    Thanks for your reply.

    Noel, you said only flash the BIOS if i really need to after using the recovery disks but how will i know if i need to do it?

    My sister has just said i can use ubuntu for free, is this true? would it solve all my issues?

    Thanks


    Sara Page
     
    You should NOT flash the bios.  Noel missed that the product was a MSDN license and was giving good information but for the wrong problem.  It happens.
     
    I did NOT  miss the fact that it was an MSDN license - see my first response.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, November 7, 2010 9:37 PM
    Moderator
  • Yep, sorry, missed that.  Was more concerned when I was reading about flashing the bios in a later post.

    Sunday, November 7, 2010 9:52 PM




  • Ubuntu is free but it is NOT Windows. There may or may not be drivers for the hardware you have in the netbook as they tend to be pretty specialized. None of the PC compatible programs will work with that operating system.  There are some public domain programs that may work for you though.
     
    If the COA sticker doesn't say something about being from Compaq or HP and also have the words Proof of License and also the version of Windows then it is not the COA sticker or it is an invalid (pirated) sticker.  Check also inside the battery compartment for the laptop but ensure that it is turned off before removing the battery.
     
    You should NOT flash the bios.  Noel missed that the product was a MSDN license and was giving good information but for the wrong problem.  It happens.
     
    If your computer's serial number is still visible on the Compaq-HP SN sticker you should be able to get a set of rebuild media at minimal cost.  IIRC the last laptop I purchased and requested their set of disks was around $20.
     
    The COA sticker has the words proof of licence microsoft 2005 and the product key. There is also a separate window that has, product:compaq mini 110, the s/n number and p/n number. I will try and contact HP but if it turn out to expensive (I'll have to buy an external cd-rom too) i will try this Ubuntu i think.   Noel did say it was an MSDN license in his first reply.

    Sara Page
    Sunday, November 7, 2010 9:53 PM
  • Please see:  Order Recovery Discs for Windows 7, Vista, or XP

    The easiest alternative is to purchase a genuine  Windows 7 Home Premium – Full Version and then  Update Your Product Key in Windows 7.


    Carey Frisch
    Sunday, November 7, 2010 10:36 PM
    Moderator
  • I can confirm that the key is a Blocked MSDN Key.

     

    Thank you,


    Darin MS
    Monday, November 8, 2010 9:37 PM