I bought my compaq mini netbook from Ebay 6 mths ago. All has been fine up until 2 weeks ago when i started getting a 'Windows not genuine' message come up. Ive run this test that ive seen other ppl do but have no clue what to do next.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-4G73K-B9M22-DHTMB
Windows Product Key Hash: N0NTvZZ8JY6UzOJ4xOAURwA7TLo=
Windows Product ID: 00359-231-9447425-86267
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010300.0.0.003
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 3b965dfc-31d9-4903-886f-873a0382776c
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00172-231-944742-00-2057-7600.0000-0622010
Installation ID: 008712841186144331211111584180308074599362277002792021
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: DHTMB
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 3
Trusted time: 07/11/2010 11:41:54
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:5:2010 18:17
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 011210 APIC1315
FACP 011210 FACP1315
HPET 011210 OEMHPET
MCFG 011210 OEMMCFG
OEMB 011210 OEMB1315
ASF! LEGEND I865PASF
SSDT PmRef CpuPm
I have a COA sticker on the bottom but the product key is coming up as invaild.
I have no hardrive on this netbook so how would i put a genuine copy of windows on here? or even use a recovery disk? Could i just get used to the 'fake' messages and carry on using the netbook or will it eventually stop working all together? (I would rather
not!)
Sorry but im terrible with computers so please explain fully in your answers like you would to a 10 yr old lol. Thanks very much indeed.
Your HP computer doesn't have the normal SLIC table that is required for Windows 7 Activation by an OEM install..
Your Installation of Windows 7 Home Premium is using an MSDN Key that has been (or will be) blocked for abuse.
For what version and edition of Windows is the computer licensed according to the COA Sticker on the base? (I suspect it will be Windows XP Home)
I would suggest that you either purchase a valid Win7 license, a set of Recovery disks from Hewlett Packard, or demand a refund from the vendor as the product is not 'as advertised'.
Unfortunately, since you say that you've had this PC for 6 months, the complaints procedures at eBay will have timed-out - you may still be able to demand a refund direct from the vendor (if you can find them again!), although you may have to use threats
of legal action to get anywhere (and they may try and dispute whether they shipped the machine with such software installed)
Failing that, try getting a set of Recovery disks for the machine from HP - they may be able to supply them for a reasonable price, but you will almost certainly either have to reflash the BIOS (not recommended for the average user), or use
the Product Key from your COA Sticker, together with telephone activation. This will obviously require a reformat and reinstall (if it is XP) - so back up your data first.
If you elect to get a new Windows 7 license, you could simply use that to activate your machine, but I'd still recommend doing a full reformat/reinstall, as you never know what else the vendor included in the sale!
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Noel Paton | Nil Carborundum Illegitemi |
CrashFixPC |
The Three-toed Sloth
