Answered by:
Internet Explorer has encountered a Validation Error

Question
-
I keep getting these messages, and it's not only with IE (it said something similar for Avira AV). I have a fresh MSDNA copy of Windows.
Here is the report from Genuine Advantage Diagnostic Tool.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-*****-*****-KG298
Windows Product Key Hash: 8e9ZECzSh2XFayksbIlMTl7gF1A=
Windows Product ID: 55041-147-9860435-86845
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {65EDC0A9-22F9-403C-B169-B3F369BBB994}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Mile\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{65EDC0A9-22F9-403C-B169-B3F369BBB994}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-147-9860435-86845</PID><PIDType>6</PIDType><SID>S-1-5-21-1624938019-3649350051-3613137162</SID><SYSTEM><Manufacturer>Acer, inc.</Manufacturer><Model>Aspire 5920G </Model></SYSTEM><BIOS><Manufacturer>Acer </Manufacturer><Version>v1.3813</Version><SMBIOSVersion major="2" minor="4"/><Date>20080618000000.000000+000</Date></BIOS><HWID>8CBA3607018400FA</HWID><UserLCID>041A</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central European Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 55041-00172-147-986043-03-1050-7601.0000-1932012
Installation ID: 020180035085022390991241956650630855805400323816938061
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: KG298
License Status: Initial grace period
Time remaining: 43200 minute(s) (30 day(s))
Remaining Windows rearm count: 5
Trusted time: 11.7.2012. 17:55:26
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAABAAAAAgABAAEAJJTUwZqzblNGgwYMorz2xhS1dgLeFrJvKoU=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC INTEL CRESTLNE
FACP INTEL CRESTLNE
HPET INTEL CRESTLNE
BOOT PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
APIC INTEL CRESTLNE
SLIC ACRSYS ACRPRDCT
SSDT SataRe SataAhci
SSDT SataRe SataAhci
SSDT SataRe SataAhci
SSDT SataRe SataAhci
Wednesday, July 11, 2012 4:01 PM
Answers
-
Unfortunately we're no closer to a solution - those responses are 'normal'
I think at this point I should pass you to a more appropriate forum, since this is strictly speaking off-topic for this forum. (It's an IE/WU problem, rather than a WGA problem)
You should repost to the Answer Windows Updates forum at http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update?tab=unanswered
where WU specialists can assist a lot quicker than I can:)
Include a link to this thread, so that they can see what's already been done.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Proposed as answer by Noel D PatonModerator Wednesday, July 11, 2012 9:32 PM
- Marked as answer by Noel D PatonModerator Friday, July 27, 2012 11:53 AM
Wednesday, July 11, 2012 7:37 PMModerator
All replies
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Please install the KB971033 WAT Update from http://support.microsoft.com/kb/971033
then rebot, and run another MGADiag report and post the results.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
Wednesday, July 11, 2012 4:07 PMModerator -
I tried to download "Windows Update Standalone Installer", and then run it (instead of getting all the updates from Windows Update), but it said "The update is not aplicable to your computer".
I tried the same for x86 and x64 version of installer (my Windows 7 is 32-bit, but processor supports x64).
Wednesday, July 11, 2012 4:23 PM -
That possibly means that you have a problem with one of the services.
Please open the Event Viewer and see if you can find any errors in the Windows System log - copy and paste the content of the last two or three Critical or Error messages to your reply.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
Wednesday, July 11, 2012 4:39 PMModerator -
Log Name: System
Source: Service Control Manager
Date: 11.7.2012. 17:12:29
Event ID: 7026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: MINWINPC
Description:
The following boot-start or system-start driver(s) failed to load:
tdx
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7026</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2012-07-11T15:12:29.024909900Z" />
<EventRecordID>18</EventRecordID>
<Correlation />
<Execution ProcessID="432" ThreadID="436" />
<Channel>System</Channel>
<Computer>MINWINPC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">
tdx</Data>
</EventData>
</Event>
_ _ _
Log Name: System
Source: Service Control Manager
Date: 11.7.2012. 17:19:19
Event ID: 7000
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: MINWINPC
Description:
The Windows Audio service failed to start due to the following error:
A privilege that the service requires to function properly does not exist in the service account configuration. You may use the Services Microsoft Management Console (MMC) snap-in (services.msc) and the Local Security Settings MMC snap-in (secpol.msc) to view the service configuration and the account configuration.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2012-07-11T15:19:19.617631000Z" />
<EventRecordID>207</EventRecordID>
<Correlation />
<Execution ProcessID="432" ThreadID="588" />
<Channel>System</Channel>
<Computer>MINWINPC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Windows Audio</Data>
<Data Name="param2">%%1297</Data>
</EventData>
</Event>_ _ _
Log Name: System
Source: Service Control Manager
Date: 11.7.2012. 17:19:26
Event ID: 7000
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: MINWINPC
Description:
The Windows Audio service failed to start due to the following error:
A privilege that the service requires to function properly does not exist in the service account configuration. You may use the Services Microsoft Management Console (MMC) snap-in (services.msc) and the Local Security Settings MMC snap-in (secpol.msc) to view the service configuration and the account configuration.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2012-07-11T15:19:26.216442600Z" />
<EventRecordID>216</EventRecordID>
<Correlation />
<Execution ProcessID="432" ThreadID="1476" />
<Channel>System</Channel>
<Computer>MINWINPC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Windows Audio</Data>
<Data Name="param2">%%1297</Data>
</EventData>
</Event>_ _ _
I only saw Errors (red circle) and Warnings (yellow trinagle), I didn't see anything "Critical".
Wednesday, July 11, 2012 4:50 PM -
Please open an elevated COmmand Prompt window and run the following commands...
NET START TDX
SC QC TDX
SC QUERYEX TDX
SFC /SCANNOW
(the last one may take a while!)
copy and paste teh results to your reply
Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Windows, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
Wednesday, July 11, 2012 5:00 PMModerator -
I'm sorry for takin time to reply. Here are the results:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>NET START TDX
The requested service has already been started.
More help is available by typing NET HELPMSG 2182.
C:\Windows\system32>
C:\Windows\system32>SC QC TDX
[SC] QueryServiceConfig SUCCESS
SERVICE_NAME: TDX
TYPE : 1 KERNEL_DRIVER
START_TYPE : 1 SYSTEM_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : system32\DRIVERS\tdx.sys
LOAD_ORDER_GROUP : PNP_TDI
TAG : 4
DISPLAY_NAME : NetIO Legacy TDI Support Driver
DEPENDENCIES : Tcpip
SERVICE_START_NAME :
C:\Windows\system32>
C:\Windows\system32>SC QUERYEX TDX
SERVICE_NAME: TDX
TYPE : 1 KERNEL_DRIVER
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :
C:\Windows\system32>
C:\Windows\system32>SFC /SCANNOW
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
C:\Windows\system32>_ _ _ _
Thnx for detailed instructions :)
Wednesday, July 11, 2012 7:04 PM -
Unfortunately we're no closer to a solution - those responses are 'normal'
I think at this point I should pass you to a more appropriate forum, since this is strictly speaking off-topic for this forum. (It's an IE/WU problem, rather than a WGA problem)
You should repost to the Answer Windows Updates forum at http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update?tab=unanswered
where WU specialists can assist a lot quicker than I can:)
Include a link to this thread, so that they can see what's already been done.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Proposed as answer by Noel D PatonModerator Wednesday, July 11, 2012 9:32 PM
- Marked as answer by Noel D PatonModerator Friday, July 27, 2012 11:53 AM
Wednesday, July 11, 2012 7:37 PMModerator -
Ok, thnx for your time :)Wednesday, July 11, 2012 9:06 PM
-
On Wed, 11 Jul 2012 21:06:41 +0000, asusdvd wrote:>Ok, thnx for your time :)You're welcome - and good luck!
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothWednesday, July 11, 2012 9:12 PMModerator