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Internet Explorer has encountered a Validation Error RRS feed

  • Question

  • I keep getting these messages, and it's not only with IE (it said something similar for Avira AV). I have a fresh MSDNA copy of Windows.

    Here is the report from Genuine Advantage Diagnostic Tool.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-*****-*****-KG298
    Windows Product Key Hash: 8e9ZECzSh2XFayksbIlMTl7gF1A=
    Windows Product ID: 55041-147-9860435-86845
    Windows Product ID Type: 6
    Windows License Type: Volume MAK
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {65EDC0A9-22F9-403C-B169-B3F369BBB994}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Mile\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{65EDC0A9-22F9-403C-B169-B3F369BBB994}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-147-9860435-86845</PID><PIDType>6</PIDType><SID>S-1-5-21-1624938019-3649350051-3613137162</SID><SYSTEM><Manufacturer>Acer, inc.</Manufacturer><Model>Aspire 5920G    </Model></SYSTEM><BIOS><Manufacturer>Acer   </Manufacturer><Version>v1.3813</Version><SMBIOSVersion major="2" minor="4"/><Date>20080618000000.000000+000</Date></BIOS><HWID>8CBA3607018400FA</HWID><UserLCID>041A</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central European Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
    Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 55041-00172-147-986043-03-1050-7601.0000-1932012
    Installation ID: 020180035085022390991241956650630855805400323816938061
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: KG298
    License Status: Initial grace period
    Time remaining: 43200 minute(s) (30 day(s))
    Remaining Windows rearm count: 5
    Trusted time: 11.7.2012. 17:55:26

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAEAAAABAAAAAgABAAEAJJTUwZqzblNGgwYMorz2xhS1dgLeFrJvKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC INTEL CRESTLNE
      FACP INTEL CRESTLNE
      HPET INTEL CRESTLNE
      BOOT PTLTD $SBFTBL$
      MCFG INTEL CRESTLNE
      APIC INTEL CRESTLNE
      SLIC ACRSYS ACRPRDCT
      SSDT SataRe SataAhci
      SSDT SataRe SataAhci
      SSDT SataRe SataAhci
      SSDT SataRe SataAhci

    Wednesday, July 11, 2012 4:01 PM

Answers

All replies

  • Please install the KB971033 WAT Update from http://support.microsoft.com/kb/971033

    then rebot, and run another MGADiag report and post the results.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Wednesday, July 11, 2012 4:07 PM
    Moderator
  • I tried to download "Windows Update Standalone Installer", and then run it (instead of getting all the updates from Windows Update), but it said "The update is not aplicable to your computer".

    I tried the same for x86 and x64 version of installer (my Windows 7 is 32-bit, but processor supports x64).

    Wednesday, July 11, 2012 4:23 PM
  • That possibly means that you have a problem with one of the services.

    Please open the Event Viewer and see if you can find any errors in the Windows System log - copy and paste the content of the last two or three Critical or Error messages to your reply.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Wednesday, July 11, 2012 4:39 PM
    Moderator
  • Log Name:      System
    Source:        Service Control Manager
    Date:          11.7.2012. 17:12:29
    Event ID:      7026
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      MINWINPC
    Description:
    The following boot-start or system-start driver(s) failed to load: 
    tdx
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
        <EventID Qualifiers="49152">7026</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x8080000000000000</Keywords>
        <TimeCreated SystemTime="2012-07-11T15:12:29.024909900Z" />
        <EventRecordID>18</EventRecordID>
        <Correlation />
        <Execution ProcessID="432" ThreadID="436" />
        <Channel>System</Channel>
        <Computer>MINWINPC</Computer>
        <Security />
      </System>
      <EventData>
        <Data Name="param1">
    tdx</Data>
      </EventData>
    </Event>

    _ _ _ 

    Log Name:      System
    Source:        Service Control Manager
    Date:          11.7.2012. 17:19:19
    Event ID:      7000
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      MINWINPC
    Description:
    The Windows Audio service failed to start due to the following error: 
    A privilege that the service requires to function properly does not exist in the service account configuration. You may use the Services Microsoft Management Console (MMC) snap-in (services.msc) and the Local Security Settings MMC snap-in (secpol.msc) to view the service configuration and the account configuration.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
        <EventID Qualifiers="49152">7000</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x8080000000000000</Keywords>
        <TimeCreated SystemTime="2012-07-11T15:19:19.617631000Z" />
        <EventRecordID>207</EventRecordID>
        <Correlation />
        <Execution ProcessID="432" ThreadID="588" />
        <Channel>System</Channel>
        <Computer>MINWINPC</Computer>
        <Security />
      </System>
      <EventData>
        <Data Name="param1">Windows Audio</Data>
        <Data Name="param2">%%1297</Data>
      </EventData>
    </Event>

    _ _ _ 

    Log Name:      System
    Source:        Service Control Manager
    Date:          11.7.2012. 17:19:26
    Event ID:      7000
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      MINWINPC
    Description:
    The Windows Audio service failed to start due to the following error: 
    A privilege that the service requires to function properly does not exist in the service account configuration. You may use the Services Microsoft Management Console (MMC) snap-in (services.msc) and the Local Security Settings MMC snap-in (secpol.msc) to view the service configuration and the account configuration.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
        <EventID Qualifiers="49152">7000</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x8080000000000000</Keywords>
        <TimeCreated SystemTime="2012-07-11T15:19:26.216442600Z" />
        <EventRecordID>216</EventRecordID>
        <Correlation />
        <Execution ProcessID="432" ThreadID="1476" />
        <Channel>System</Channel>
        <Computer>MINWINPC</Computer>
        <Security />
      </System>
      <EventData>
        <Data Name="param1">Windows Audio</Data>
        <Data Name="param2">%%1297</Data>
      </EventData>
    </Event>

    _ _ _ 

    I only saw Errors (red circle) and Warnings (yellow trinagle), I didn't see anything "Critical".

    Wednesday, July 11, 2012 4:50 PM
  • Please open an elevated COmmand Prompt window and run the following commands...

    NET START TDX

    SC QC TDX

    SC QUERYEX TDX

    SFC /SCANNOW       

    (the last  one may take a while!)

    copy and paste teh results to your reply

      Here are some instructions to make life easier :)
    1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 
    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Windows, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 
    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Wednesday, July 11, 2012 5:00 PM
    Moderator
  • I'm sorry for takin time to reply. Here are the results:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>NET START TDX
    The requested service has already been started.

    More help is available by typing NET HELPMSG 2182.


    C:\Windows\system32>
    C:\Windows\system32>SC QC TDX
    [SC] QueryServiceConfig SUCCESS

    SERVICE_NAME: TDX
            TYPE               : 1  KERNEL_DRIVER
            START_TYPE         : 1   SYSTEM_START
            ERROR_CONTROL      : 1   NORMAL
            BINARY_PATH_NAME   : system32\DRIVERS\tdx.sys
            LOAD_ORDER_GROUP   : PNP_TDI
            TAG                : 4
            DISPLAY_NAME       : NetIO Legacy TDI Support Driver
            DEPENDENCIES       : Tcpip
            SERVICE_START_NAME :

    C:\Windows\system32>
    C:\Windows\system32>SC QUERYEX TDX

    SERVICE_NAME: TDX
            TYPE               : 1  KERNEL_DRIVER
            STATE              : 4  RUNNING
                                    (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
            PID                : 0
            FLAGS              :

    C:\Windows\system32>
    C:\Windows\system32>SFC /SCANNOW

    Beginning system scan.  This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\Windows\system32>

    _ _ _ _ 

    Thnx for detailed instructions :)


    Wednesday, July 11, 2012 7:04 PM
  • Unfortunately we're no closer to a solution - those responses are 'normal'

    I think at this point I should pass you to a more appropriate forum, since this is strictly speaking off-topic for this forum. (It's an IE/WU problem, rather than a WGA problem)

    You should repost to the Answer Windows Updates forum at http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update?tab=unanswered

    where WU specialists can assist a lot quicker than I can:)

    Include a link to this thread, so that they can see what's already been done.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Wednesday, July 11, 2012 7:37 PM
    Moderator
  • Ok, thnx for your time :)
    Wednesday, July 11, 2012 9:06 PM
  • On Wed, 11 Jul 2012 21:06:41 +0000, asusdvd wrote:
     
    >Ok, thnx for your time :)
     
    You're welcome - and good luck!
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, July 11, 2012 9:12 PM
    Moderator