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TROUBLE LOGGING IN FROM AUSTRALIA, PROBLEM FIRST NOTICED 12 May 09:00 (GMT +10) RRS feed

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  • Hi Kevin-

    My team does not support the Software Assurance (SA) program.  For those users needing assistance, please go to:

    Software Assurance issues are supported by
    https://licensing.microsoft.com/eLicense/L1033/Overview.asp.

    Email and Phone number for US/Canada customers: 
    mvlshelpa@msdirectservices.com   866-230-0560

    Thanks-

    Alicia

    Program Manager, Sustained Engineering Team
    Tuesday, May 13, 2008 12:32 AM
    Moderator
  • Thanks for responding and splitting this into a separate thread. I'll contact our SA team within MS-AU for assistance.

    What did help this morning was to clear the cookies. It should almost be a default rule: "When in doubt, clear the cookies."

    - Kevin C.

    Tuesday, May 13, 2008 12:54 AM
  • The "clear cookies" work around is no longer working. I'll email Australia Volume Licensing Support for assistance.

    Thanks and regards

    - Kevin C.
    • Proposed as answer by Daren Davies Saturday, December 17, 2011 3:18 PM
    Tuesday, May 13, 2008 4:07 AM