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WGA: OEM is Philips, XP pre-installed RRS feed

  • Question

  • WGA tells me Windows is not genuine. I bought my Philips laptop with XP pre-installed from Dixons (reputable retailer) in UK (Heathrow Terminal 4). I told them and they advised me to post here, wait for a reply from a WGA troubleshooting specialist and paste the results of the WGA Diagnostic Data in a detailed reply to my original post. So I'm waiting for an email to reply to with that data.
    Wednesday, September 13, 2006 12:56 PM

Answers

  •  Nick Costello wrote:
    WGA tells me Windows is not genuine. I bought my Philips laptop with XP pre-installed from Dixons (reputable retailer) in UK (Heathrow Terminal 4). I told them and they advised me to post here, wait for a reply from a WGA troubleshooting specialist and paste the results of the WGA Diagnostic Data in a detailed reply to my original post. So I'm waiting for an email to reply to with that data.

    Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012 

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy to Clipboard".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
        http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

     

    Wednesday, September 13, 2006 1:18 PM
    Moderator