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Computer won't activate windows 7 -Key issues? RRS feed

  • Question

  • Hi please help me activate windows 7 64bit or find out why my key isn't working. I have tried online activation, automated phone activation, manual microsoft call activation, asking questions to the microsoft online computer who asked me eventually to add my installation id and when I did it said there was a problem with my installion ID.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-DMR6P-Y644Q-WMYRV
    Windows Product Key Hash: lFQ01uztfYce/6Fo1e06xxF7w9Q=
    Windows Product ID: 00359-233-4207224-86748
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {E0AD7AC9-F6A0-4770-AC70-3FE91F0FEC8C}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_ldr_escrow.190220-1800
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E0AD7AC9-F6A0-4770-AC70-3FE91F0FEC8C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WMYRV</PKey><PID>00359-233-4207224-86748</PID><PIDType>5</PIDType><SID>S-1-5-21-3929535965-314933620-2534626738</SID><SYSTEM><Manufacturer>Apple Inc.</Manufacturer><Model>Macmini2,1</Model></SYSTEM><BIOS><Manufacturer>Apple Inc.</Manufacturer><Version>    MM21.88Z.009A.B00.0706281359</Version><SMBIOSVersion major="2" minor="4"/><Date>20070628000000.000000+000</Date></BIOS><HWID>20C23107018400FA</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 3b965dfc-31d9-4903-886f-873a0382776c
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00172-233-420722-00-5129-7601.0000-1452020
    Installation ID: 014903106824732071997006925602184562045594880970901233
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: WMYRV
    License Status: Initial grace period
    Time remaining: 40080 minute(s) (27 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 26/05/2020 12:30:13 p.m.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAEAAAABAAAAAgABAAEAeqh80NJl6k5I5Oih3HcQPD6pcLzcGrgdKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC APPLE Apple00
      FACP APPLE Apple00
      HPET APPLE Apple00
      MCFG APPLE Apple00
      ASF! APPLE Apple00
      SBST APPLE Apple00
      ECDT APPLE Apple00
      SSDT APPLE SataPri
      SSDT APPLE SataPri
      SSDT APPLE SataPri

    The name on the DVD says Windows 7 Home premium, it is a grey disc. It is a 64 bit includes service pack 1 Product ID X17-03404-02

    Mac mini 1, 1 running 2, 1 under bootcamp 4.

    (I don't think this is an operating system error)

    Thanks for your help.

    Tuesday, May 26, 2020 12:47 AM

Answers