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issue on configuring crm outlook client 2013 RRS feed

  • Question

  • Hi

    While trying to configure outlook client 2013 with crm 2013, I am getting the below exception. Can you please let me know the fix for this?

    10:01:01|   Info| Logon mapi store
    10:01:01|   Info| Logon admin service
    10:01:01|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId
    10:01:01|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
    10:01:01|   Info| Query all rows in msg service table
    10:01:01|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
    10:01:01|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId
    10:01:01|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore
    10:01:01|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime
    10:05:36|  Error| Exception : An error has occurred. Try this action again. If the problem continues, check the Microsoft Dynamics CRM Community for solutions or contact your organization's Microsoft Dynamics CRM Administrator. Finally, you can contact Microsoft Support.    at Microsoft.Crm.MapiStore.DataStore.WaitInitialized()
       at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime()
       at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure(IProgressEventHandler progressEventHandler)
       at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure(Object stateInfo)
    10:05:36|  Error| Exception : Server was unable to process request

    Thanks,

    Phani.

    Friday, May 2, 2014 5:08 PM

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