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Received an error about a blocked volume licensing key RRS feed

  • Question

  • I've been having trouble upgrading Framework for two weeks now.  Will not install KB951847.  I uninstalled, reinstalled a dozen times.

    This morning I used the cleanup tool to remove all traces of Framework and installed Version 3.5 and then upgraded and patched everything it said to add.  It still would not take KB951847.

    I decided to try one more time to see if any other updates were available.  I got an error message saying that the voluem license key has been blocked.  I've been using this computer for almost three years.  Why am I all of a sudden getting that kind of an error.??  I've been installing all the patches and updates when notified for three years now.

    Why now??  Does this mean I'm not going to be able to install any more security updates until/unless I upgrade my system?? 

    That is not going to happen.  I don't have the money (retired and broke).  This computer will not take an upgrade to Windows 7.

    Does this mean I'm just stuck??  Why now??  Why didn't it notify me three years ago that I had illegal software??

    Thanks.

    Tuesday, August 27, 2013 3:25 AM

Answers

  • It does appear to be a blocked Volume Key.  The reason it didn't pick up on it until now may be that the volume keys are blocked only after a certain number of them are registered and found to be not legit.  The people who sell the illegal software give out just enough codes to not be caught until they have had time to close up shop and move on.  Where did you get the software from?
    Tuesday, August 27, 2013 2:00 PM

All replies

  • MGA Diagnostic Report Required:

    To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

    Once downloaded, run the tool.
    Click on the Continue button, after a short time, the Continue button will change to a Copy button.
    Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post.

    Carey Frisch

    Tuesday, August 27, 2013 5:24 AM
    Moderator
  • Thanks.

    Here's the report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Blocked VLK
    Validation Code: 3
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-393QD-RF3W4-GBRQ3
    Windows Product Key Hash: 5rbUF9Gfh4VOTIMTga/+h1L3SPM=
    Windows Product ID: 55274-640-1835211-23165
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {4413EF45-BDE3-4D5E-A53D-C3DADEECDB13}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 3
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4413EF45-BDE3-4D5E-A53D-C3DADEECDB13}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-GBRQ3</PKey><PID>55274-640-1835211-23165</PID><PIDType>1</PIDType><SID>S-1-5-21-1645522239-1336601894-682003330</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>E4610</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>CO96510J.15A.0181.2007.0314.1737</Version><SMBIOSVersion major="2" minor="4"/><Date>20070314000000.000000+000</Date></BIOS><HWID>65093D0701846E7A</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65709</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1E848:emachines inc|1E848:Gateway, Inc|1E840:Gateway, Inc
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Tuesday, August 27, 2013 1:10 PM
  • It does appear to be a blocked Volume Key.  The reason it didn't pick up on it until now may be that the volume keys are blocked only after a certain number of them are registered and found to be not legit.  The people who sell the illegal software give out just enough codes to not be caught until they have had time to close up shop and move on.  Where did you get the software from?
    Tuesday, August 27, 2013 2:00 PM
  • If you Google the last 15 characters of the product key, you'll see it has been illegally broadcast all over the internet.  That is why it has now been blocked from use.

    Carey Frisch


    Tuesday, August 27, 2013 5:43 PM
    Moderator
  • <xmlns:texthelpns rwthpgen="1">If you </xmlns:texthelpns>Google the last 15 characters of the product key<xmlns:texthelpns rwthpgen="1">, you'll see it has been illegally broadcast all over the internet.</xmlns:texthelpns><xmlns:texthelpns rwthpgen="1">  That is why it has now been blocked from use.</xmlns:texthelpns>

    Carey Frisch



    Does that mean someone copied from my computer while I was accessing the internet (I have firewall and antivirus and keep most cookies turned off) or does that mean the person I bought the software from has been sending it around??
    Tuesday, August 27, 2013 6:21 PM
  • It appears whoever had possession of the PC before you installed a pirated/counterfeit copy of Windows XP Professional.  A "Volume License" is usually only sold to business enterprises and not to individuals.  It is also non-transferrable to a subsequent owner.

    Carey Frisch

    Tuesday, August 27, 2013 6:26 PM
    Moderator

  • Does that mean someone copied from my computer while I was accessing the internet (I have firewall and antivirus and keep most cookies turned off) or does that mean the person I bought the software from has been sending it around??
    It was not taken from your computer.  Whomever you bought the license from sold you a counterfeit one.  If it is still feasible, I would take it up with them and potentially report them to Microsoft or use that as an incentive for them to refund you.
    Tuesday, August 27, 2013 8:02 PM
  • Thanks.  I just ordered a Windows 7 installation CD.  I guess it's time for me to move to the 20th century :)
    Tuesday, August 27, 2013 8:02 PM
  • Thanks.  I just ordered a Windows 7 installation CD.  I guess it's time for me to move to the 20th century :)

    21st century actually, but who's counting?  :P

    Good luck with the install.

    Tuesday, August 27, 2013 9:25 PM
  • I was facetiously indicating what level of technology I currently live with :GRIN:  I bought the computer from a student on Craigslist.  I tried contacting him a couple of years ago when I had to reinstall.  He's no longer in the state.
    Saturday, September 7, 2013 10:24 AM
  • You can purchase genuine Microsoft Office software from the Microsoft Store.

    Carey Frisch

    Saturday, March 8, 2014 8:06 AM
    Moderator