OLEAUT32.dll crash in production server RRS feed

  • Question

  • Hi everyone,

    we are experiencing problems in our ASP.NET application in the client's production server (Windows Server 2008 R2 Standard).

    In random moments of the day, the IIS Application Pool crashes and recycles with this report in the error log:

    Faulting application name: w3wp.exe, version: 7.5.7601.17514, time stamp: 0x4ce7afa2

    Faulting module name: OLEAUT32.dll, version: 6.1.7601.23775, time stamp: 0x58f4e14e

    Exception code: 0x80000003

    Fault offset: 0x0000000000006236

    Faulting process id: 0xa68

    Faulting application start time: 0x01d385ea3d4ab286

    Faulting application path: c:\windows\system32\inetsrv\w3wp.exe

    Faulting module path: C:\Windows\system32\OLEAUT32.dll

    Report Id: 32ecdfdd-f1ee-11e7-bfa6-005056b60c4e

    The module is used by C++ code, but our application uses both C++ and C#.

    Where should I post this to get a proper reply?

    Thank you

    Friday, January 5, 2018 10:12 AM