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Microsoft office fails validation RRS feed

  • Question

  • Hello knowledgable people

    Forgive the new thread but this is a familiar problem to you and I could not see the point in me tacking my case onto any of the others in these forums . My scenario is this


    I have a PC built myself 2003 and installed XP Pro plus MS Office 2003 purchased on Ebay.  Registered with MS, the pope and Henry Kissenger . All validated OK and have reinstalled over the past 4 years on the same PC with no hardware changes.

    Bought a Laptop on Internet with XP preinstalled. Installed Office on this as per terms of my EULA. Previous updates have been successful.

    Tonight, I have attempted an MS Office update and guess what - failed the validation test!!!.

    2 hours later, I am still mucking about with it and quite frankly can see why all the others on these  forums are hacked off by this "genuine advantage"

    Here is the copy of my product.

    Over to you chaps to give me the bad news

    Thanks

    Roger

    ----------------------------------------------------------------------------------------------------

    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2MDY9-F6J9M-K42BQ
    Windows Product Key Hash: jY+nlE0RT38EEXpeUqSdQPABSQc=
    Windows Product ID: 76487-OEM-2211906-00101
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {3DC9223B-3BAC-4349-B66F-BB04B5127B27}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.5.530.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3DC9223B-3BAC-4349-B66F-BB04B5127B27}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-K42BQ</PKey><PID>76487-OEM-2211906-00101</PID><PIDType>2</PIDType><SID>S-1-5-21-2719673491-653018756-1310672763</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq nx6125 (PY416ET#ABU)  </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68DTT Ver. F.07</Version><SMBIOSVersion major="2" minor="3"/><Date>20050701000000.000000+000</Date><SLPBIOS>Compaq,Hewlett,Hewlett,Compaq</SLPBIOS></BIOS><HWID>861E3807018400DA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>HP</name><model></model></SBID><OEM/><BRT/></MachineData>      <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57539</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 



    Tuesday, January 1, 2008 10:13 PM

Answers

  • DodgeyRodger,

     

    Your MS Office 2003 is a Volume Licensing Edition (VLK) and the Product Key used to install it is Blocked.

     

    OGA Data-->
    Office Status: 114 Blocked VLK 2

     

    This is not because you installed it twice--as you noted some editions of Office (Retail licenses) can be installed on two computers, a desktop and a laptop owned by the same person.  It is because you have a Volume Licensing Edition, which not only should you not have, but furthermore the Volume Licensing Key is now blocked.

     

    The other bad news is that in due course you'll be notified that the Office on your desktop is also Nongenuine because it is the same Blocked VLK.

     

    When you click Help>About in any Office program, look for the Product ID (PID) reported.  The second set of numbers tell you the licensing type.  Any 64x number (ie, 640 thru 649) means it's a VL installation.  OEM means that license was preinstalled on the computer by the computer manufacturer and is ONLY good on THAT particular computer and cannot be moved to any other computer.  Pretty much all other three digit numbers mean it's a retail license.

     

    Have a look at this part of the WGA FAQ:  http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EYAAE

     

     

    Wednesday, January 2, 2008 12:48 AM