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off topic - hacked hotmail account RRS feed

  • General discussion

  • My son is in the US Navy sering in Bahrain. Someone has changed his hotmail password, and is sending emails to people in his address book asking for money. How do I contact someone at MSN hotmail and get them to block this account and give access back to my son?? 

    Monday, May 5, 2008 3:38 AM

All replies

  • You're off topic for this forum, which is dedicated to Windows Live OneCare.

     

    Your son will need to contact support - http://support.live.com and provide proof that the account is his when they respond to his support request. You will not likely be able to do this on his behalf, unfortunately, though you may be able to have it investigated by contacting support yourself and explaining the details of the abuse.

     

    If it is a paid account, http://support.msn.com for other support options. (Requires sign in, so if the account was hijacked and the account cannot be accessed, this options work for you.)

     

    -steve

    Monday, May 5, 2008 5:58 PM
    Moderator