Product Activation FAQ RRS feed

  • General discussion


    Although the purpose of this forum is to support Windows Genuine Advantage, I have seen a number of people reporting issues with Product Activation. 


    Some users, when they try to bring up the Product Activation window, the window either doesn't come up, comes up but displays a Fault Error,  comes up but the window is blank or they can't get to a point to bring up the window due to the Looping bug. 

    If you are experiencing any of these issues, please see this post for a possible fix for your issue: http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1322791&SiteID=25


    If you are receiving the error "...the number of times you can activate Windows with this product key has been exceeded" while trying to Activation over the Internet, please see the below information: 


    You are permitted to reinstall and activate XP as many times as you want to, as long as your use of XP maintains compliance with the End User Licensing Agreement (EULA).

    After a certain number of activations within a certain time period, automatic online activation will be suspended (This will also happen the first time you re-install and activate some OEM versions of Windows XP), which will require that you do a Telephone Activation. To do so, rerun the Activate Windows Wizard and select "Activate my product using the telephone".  Follow the phone prompts.

    If the automated telephone activation is not accepted, you will be offered the option to speak with a live activation representative.  Choose that option.  The rep will ask a few questions for the purpose of confirming that you are still using your license for XP in accordance with the EULA.  If this is confirmed, the rep will issue an activation code for you to enter into the Activation Wizard.



    Thank you,

    Darin Smith

    WGA Forum Program Manager


    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.


    Tuesday, April 3, 2007 7:46 PM