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I was told to send this report to you. My Windows Installer 3.1 will not install. Please evaluate. RRS feed

  • Question

  • I was told to send this report to you.  My Windows Installer 3.1 will not install.  Please evaluate.  See http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&query=windows+installer+3.1+v2++&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=3b7d5ff4-44af-4d05-b4be-082acfef42fd&mid=3b7d5ff4-44af-4d05-b4be-082acfef42fd

    Diagnostic Report (1.7.0066.0):

    -----------------------------------------

    WGA Data-->

    Validation Status: Genuine

    Validation Code: 0

    Online Validation Code: N/A

    Cached Validation Code: N/A

    Windows Product Key: *****-*****-B9QYR-4J637-8HY96

    Windows Product Key Hash: jW9yCOY8kYDPHs+VbTUUs6YTTxs=

    Windows Product ID: 55285-007-8669105-21046

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 5.1.2600.2.00010300.2.0.hom

    CSVLK Server: N/A

    CSVLK PID: N/A

    ID: {2AB239CC-EC01-4BAE-A0FB-7CA46C3AF367}(3)

    Is Admin: Yes

    TestCab: 0x0

    WGA Version: Registered, 1.7.59.1

    Signed By: Microsoft

    Product Name: N/A

    Architecture: N/A

    Build lab: N/A

    TTS Error: N/A

    Validation Diagnostic: 025D1FF3-171-1

    Resolution Status: N/A

     

    Notifications Data-->

    Cached Result: N/A

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: FCEE394C-2989-80070002

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)

    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{2AB239CC-EC01-4BAE-A0FB-7CA46C3AF367}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8HY96</PKey><PID>55285-007-8669105-21046</PID><PIDType>5</PIDType><SID>S-1-5-21-861567501-1844823847-725345543</SID><SYSTEM><Manufacturer>AWARD_</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20030328000000.000000+000</Date></BIOS><HWID>E855332F0184A063</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>              <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Monday, February 11, 2008 9:46 AM

Answers

  • Hello James,

     

    From the diagnostic information it appears everything related to OGA/WGA is fine.  I would suggest following PA Bear [MS MVP]'s advice on how to resolve this issue.  Please let me know if you have any further questions or concerns.

     

    Thank you,

    Matt Prall, MS
    WGA Forum Manager

    Monday, February 18, 2008 5:23 PM

All replies

  • Hello James,

     

    From the diagnostic information it appears everything related to OGA/WGA is fine.  I would suggest following PA Bear [MS MVP]'s advice on how to resolve this issue.  Please let me know if you have any further questions or concerns.

     

    Thank you,

    Matt Prall, MS
    WGA Forum Manager

    Monday, February 18, 2008 5:23 PM
  •  

    This seems a common problem with repair without the console of XP Home.

    This seems to be a common problem when on repairs WindowsXP Home without using the console.

     

    http://forums.techarena.in/showthread.php?t=693178 shows the same problem.  This is a common problem with repairing windows XP Home.  see log of this update below. Can anything be done other than a reinstall of windows?

     

     


    [KB893803v2.log]
    0.219: ================================================================================
    0.219: 2007/10/31 07:22:13.828 (local)
    0.219: c:\bf69b2f4cb1ad887fac3a65d6255e4c0\UPDATE\update.exe (version 6.1.22.4)
    0.250: Hotfix started with following command line: /quiet /norestart
    1.875: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with error 0x2
    1.875: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with error 0x2
    1.875: DoInstallation: CleanPFR failed: 0x2
    2.000: SetProductTypes: InfProductBuildType=BuildType.IC
    2.000: SetAltOsLoaderPath: No section uses DirId 65701; done.
    2.187: DoInstallation: FetchSourceURL for c:\bf69b2f4cb1ad887fac3a65d6255e4c0\update\update_wxp.inf failed
    2.203: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$
    2.203: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
    2.219: BuildCabinetManifest: update.url absent
    2.234: Starting AnalyzeComponents
    2.234: AnalyzePhaseZero used 0 ticks
    2.234: No c:\windows\INF\updtblk.inf file.
    2.234: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
    2.234: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
    18.890: OEM file scan used 16656 ticks
    21.687: AnalyzePhaseOne: used 19453 ticks
    21.687: AnalyzeComponents: Hotpatch analysis disabled; skipping.
    21.687: AnalyzeComponents: Hotpatching is disabled.
    21.687: AnalyzePhaseTwo used 0 ticks
    21.687: AnalyzePhaseThree used 0 ticks
    21.687: AnalyzePhaseFive used 0 ticks
    21.687: AnalyzePhaseSix used 0 ticks
    21.703: AnalyzeComponents used 19469 ticks
    21.703: Downloading 0 files
    21.703: bPatchMode = FALSE
    21.703: Inventory complete: ReturnStatus=0, 19500 ticks
    21.703: Num Ticks for invent : 19500
    21.703: Conditional load of section MSI.Reg.Install.Condition succeeded
    21.703: Allocation size of drive C: is 4096 bytes, free space = 44331941888 bytes
    21.703: AnalyzeDiskUsage:  Skipping EstimateDiskUsageForUninstall.
    21.703: Drive C: free 42278MB req: 5MB w/uninstall: NOT CALCULATED.
    21.703: CabinetBuild complete
    21.703: Num Ticks for Cabinet build : 0
    21.703: DynamicStrings section not defined or empty.
    21.765: FileInUse:: need to restart already, turn off
    21.765: FileInUse:: Add to list - Service Name: msiserver
    21.781: In order to successfully complete this installation, the following services will automatically be stopped and restarted.
    21.781: Windows Installer.
    24.906: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
    25.719: Num Ticks for Backup : 4016
    43.359: Num Ticks for creating uninst inf : 17640
    43.359: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0
    43.359: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
    47.031: System Restore Point set.
    47.094: Copied file:  C:\WINDOWS\system32\spmsg.dll
    47.469: PFE2: Not avoiding Per File Exceptions.
    47.484: GetCatVersion:  Failed to retrieve version information from C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB893803v2_wxp.cat with error 0x57
    48.953: Copied file:  C:\WINDOWS\system32\msi.dll
    48.984: Copied file:  C:\WINDOWS\system32\msiexec.exe
    49.078: Copied file:  C:\WINDOWS\system32\msihnd.dll
    49.125: Copied file:  C:\WINDOWS\system32\msimsg.dll
    49.250: Copied file:  C:\WINDOWS\system32\msisip.dll
    49.328: Copied file:  C:\WINDOWS\system32\DllCache\msi.dll
    49.390: Copied file:  C:\WINDOWS\system32\DllCache\msiexec.exe
    49.406: Copied file:  C:\WINDOWS\system32\DllCache\msihnd.dll
    49.484: Copied file:  C:\WINDOWS\system32\DllCache\msimsg.dll
    49.531: Copied file:  C:\WINDOWS\system32\DllCache\msisip.dll
    49.531: DoInstallation: Installing assemblies with source root path: c:\bf69b2f4cb1ad887fac3a65d6255e4c0\
    49.531: Num Ticks for Copying files : 6172
    49.672: Num Ticks for Reg update and deleting 0 size files : 141 
    49.687: ---- Old Information In The Registry ------
    49.703: Source:C:\WINDOWS\system32\_000110_.tmp.dll (3.0.3790.2180)
    49.703: Destination:
    49.703: ---- New Information In The Registry ------
    49.703: Source:C:\WINDOWS\system32\_000110_.tmp.dll (3.0.3790.2180)
    49.703: Destination:
    69.250: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is empty; nothing to do.
    69.250: IsRebootRequiredForFileQueue: c:\windows\system32\msisip.dll was no-delay replaced; reboot is required.
    69.250: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msisip.dll was no-delay replaced; reboot is required.
    69.250: IsRebootRequiredForFileQueue: c:\windows\system32\msimsg.dll was no-delay replaced; reboot is required.
    69.250: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msimsg.dll was no-delay replaced; reboot is required.
    69.250: IsRebootRequiredForFileQueue: c:\windows\system32\msihnd.dll was no-delay replaced; reboot is required.
    69.250: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msihnd.dll was no-delay replaced; reboot is required.
    69.250: IsRebootRequiredForFileQueue: c:\windows\system32\msiexec.exe was no-delay replaced; reboot is required.
    69.250: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msiexec.exe was no-delay replaced; reboot is required.
    69.250: IsRebootRequiredForFileQueue: c:\windows\system32\msi.dll was no-delay replaced; reboot is required.
    69.250: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msi.dll was no-delay replaced; reboot is required.
    69.250: DoInstallation: A reboot is required to complete the installation of one or more files.
    69.250: In Function SetVolatileFlag, line 11576, RegOpenKeyEx failed with error 0x2
    69.250: In Function SetVolatileFlag, line 11593, RegOpenKeyEx failed with error 0x2
    69.250: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot.RebootNotRequired] section is empty; nothing to do.
    69.297: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart = 0
    0.641: ================================================================================
    0.656: 2008/01/17 14:40:10.046 (local)
    0.656: C:\Program Files\AutoPatcher\modules\Components\KB893803_x86_enu.apm_files\update\update.exe (version 6.1.22.4)
    0.688: Hotfix started with following command line: /quiet /norestart /overwriteoem
    2.375: ---- Old Information In The Registry ------
    2.375: Source:C:\WINDOWS\system32\SET67.tmp (6.0.2900.2530)
    2.375: Destination:C:\WINDOWS\system32\mlang.dll (6.0.2900.2180)
    2.391: Source:C:\WINDOWS\system32\_000013_.tmp.dll (5.1.2600.2180)
    2.391: Destination:
    2.422: Source:C:\WINDOWS\system32\DllCache\SET74.tmp
    2.438: Destination:C:\WINDOWS\system32\DllCache\sysmain.sdb (0.2.0.41110)
    2.453: Source:C:\WINDOWS\system32\DllCache\SET76.tmp (5.1.2600.2558)
    2.453: Destination:C:\WINDOWS\system32\DllCache\acgenral.dll (5.1.2600.2558)
    2.500: Source:C:\WINDOWS\AppPatch\SET77.tmp
    2.516: Destination:C:\WINDOWS\AppPatch\sysmain.sdb (0.2.0.40804)
    2.531: Source:C:\WINDOWS\AppPatch\SET78.tmp (5.1.2600.2558)
    2.531: Destination:C:\WINDOWS\AppPatch\acgenral.dll (5.1.2600.2180)
    2.531: Source:C:\WINDOWS\system32\_000023_.tmp.dll (5.1.2600.2180)
    2.531: Destination:
    2.547: Source:C:\WINDOWS\system32\SET7E.tmp (5.1.2600.2622)
    2.547: Destination:C:\WINDOWS\system32\winsrv.dll (5.1.2600.2180)
    2.563: Source:C:\WINDOWS\system32\SET7F.tmp (5.1.2600.2622)
    2.563: Destination:C:\WINDOWS\system32\user32.dll (5.1.2600.2180)
    2.578: Source:C:\WINDOWS\system32\SET80.tmp (5.1.2600.2622)
    2.578: Destination:C:\WINDOWS\system32\authz.dll (5.1.2600.2180)
    2.578: ---- New Information In The Registry ------
    2.594: Source:C:\WINDOWS\system32\SET67.tmp (6.0.2900.2530)
    2.594: Destination:C:\WINDOWS\system32\mlang.dll (6.0.2900.2180)
    2.594: Source:C:\WINDOWS\system32\_000013_.tmp.dll (5.1.2600.2180)
    2.594: Destination:
    2.594: Source:C:\WINDOWS\system32\DllCache\SET74.tmp
    2.609: Destination:C:\WINDOWS\system32\DllCache\sysmain.sdb (0.2.0.41110)
    2.609: Source:C:\WINDOWS\system32\DllCache\SET76.tmp (5.1.2600.2558)
    2.609: Destination:C:\WINDOWS\system32\DllCache\acgenral.dll (5.1.2600.2558)
    2.656: Source:C:\WINDOWS\AppPatch\SET77.tmp
    2.656: Destination:C:\WINDOWS\AppPatch\sysmain.sdb (0.2.0.40804)
    2.656: Source:C:\WINDOWS\AppPatch\SET78.tmp (5.1.2600.2558)
    2.656: Destination:C:\WINDOWS\AppPatch\acgenral.dll (5.1.2600.2180)
    2.672: Source:C:\WINDOWS\system32\_000023_.tmp.dll (5.1.2600.2180)
    2.672: Destination:
    2.672: Source:C:\WINDOWS\system32\SET7E.tmp (5.1.2600.2622)
    2.672: Destination:C:\WINDOWS\system32\winsrv.dll (5.1.2600.2180)
    2.672: Source:C:\WINDOWS\system32\SET7F.tmp (5.1.2600.2622)
    2.672: Destination:C:\WINDOWS\system32\user32.dll (5.1.2600.2180)
    2.672: Source:C:\WINDOWS\system32\SET80.tmp (5.1.2600.2622)
    2.688: Destination:C:\WINDOWS\system32\authz.dll (5.1.2600.2180)
    2.734: SetProductTypes: InfProductBuildType=BuildType.IC
    2.734: SetAltOsLoaderPath: No section uses DirId 65701; done.
    2.797: DoInstallation: FetchSourceURL for c:\program files\autopatcher\modules\components\kb893803_x86_enu.apm_files\update\update_wxp.inf failed
    2.797: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$
    2.828: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
    2.859: BuildCabinetManifest: update.url absent
    2.875: Starting AnalyzeComponents
    2.875: AnalyzePhaseZero used 0 ticks
    2.875: No c:\windows\INF\updtblk.inf file.
    2.875: User specified '-o'; ignoring any OEM driver files.
    6.875: AnalyzePhaseOne: used 4000 ticks
    6.875: AnalyzeComponents: Hotpatch analysis disabled; skipping.
    6.875: AnalyzeComponents: Hotpatching is disabled.
    7.094: AnalyzePhaseTwo used 219 ticks
    7.094: AnalyzePhaseThree used 0 ticks
    7.094: AnalyzePhaseFive used 0 ticks
    7.094: AnalyzePhaseSix used 0 ticks
    7.094: AnalyzeComponents used 4219 ticks
    7.094: Downloading 0 files
    7.094: bPatchMode = FALSE
    7.094: Inventory complete: ReturnStatus=0, 4297 ticks
    7.094: Num Ticks for invent : 4297
    7.094: Conditional load of section MSI.Reg.Install.Condition succeeded
    7.094: Allocation size of drive C: is 4096 bytes, free space = 35062345728 bytes
    7.125: AnalyzeDiskUsage:  Skipping EstimateDiskUsageForUninstall.
    7.125: Drive C: free 33438MB req: 5MB w/uninstall: NOT CALCULATED.
    7.125: CabinetBuild complete
    7.125: Num Ticks for Cabinet build : 31
    7.125: DynamicStrings section not defined or empty.
    13.141: FileInUse:: need to restart already, turn off
    13.141: FileInUse:: Add to list - Service Name: msiserver
    13.219: In order to successfully complete this installation, the following services will automatically be stopped and restarted.
    13.219: Windows Installer.
    14.219: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
    14.813: Num Ticks for Backup : 7688
    32.781: Num Ticks for creating uninst inf : 17968
    32.797: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0
    32.797: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
    44.281: System Restore Point set.
    44.500: PFE2: Not avoiding Per File Exceptions.
    44.609: GetCatVersion:  Failed to retrieve version information from C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.KB893803v2_wxp.cat with error 0x57
    45.953: Copied file:  C:\WINDOWS\system32\msi.dll
    46.125: Copied file:  C:\WINDOWS\system32\msiexec.exe
    46.453: Copied file:  C:\WINDOWS\system32\msihnd.dll
    46.828: Copied file:  C:\WINDOWS\system32\msimsg.dll
    47.016: Copied file:  C:\WINDOWS\system32\msisip.dll
    47.297: Copied file:  C:\WINDOWS\system32\DllCache\msi.dll
    47.516: Copied file:  C:\WINDOWS\system32\DllCache\msiexec.exe
    47.688: Copied file:  C:\WINDOWS\system32\DllCache\msihnd.dll
    47.969: Copied file:  C:\WINDOWS\system32\DllCache\msimsg.dll
    48.141: Copied file:  C:\WINDOWS\system32\DllCache\msisip.dll
    48.219: DoInstallation: Installing assemblies with source root path: c:\program files\autopatcher\modules\components\kb893803_x86_enu.apm_files\
    48.219: Num Ticks for Copying files : 15438
    48.375: Num Ticks for Reg update and deleting 0 size files : 156 
    49.063: ---- Old Information In The Registry ------
    49.078: Source:C:\WINDOWS\system32\SET67.tmp (6.0.2900.2530)
    49.078: Destination:C:\WINDOWS\system32\mlang.dll (6.0.2900.2180)
    49.078: Source:C:\WINDOWS\system32\_000013_.tmp.dll (5.1.2600.2180)
    49.078: Destination:
    49.109: Source:C:\WINDOWS\system32\DllCache\SET74.tmp
    49.125: Destination:C:\WINDOWS\system32\DllCache\sysmain.sdb (0.2.0.41110)
    49.141: Source:C:\WINDOWS\system32\DllCache\SET76.tmp (5.1.2600.2558)
    49.141: Destination:C:\WINDOWS\system32\DllCache\acgenral.dll (5.1.2600.2558)
    49.188: Source:C:\WINDOWS\AppPatch\SET77.tmp
    49.203: Destination:C:\WINDOWS\AppPatch\sysmain.sdb (0.2.0.40804)
    49.219: Source:C:\WINDOWS\AppPatch\SET78.tmp (5.1.2600.2558)
    49.219: Destination:C:\WINDOWS\AppPatch\acgenral.dll (5.1.2600.2180)
    49.219: Source:C:\WINDOWS\system32\_000023_.tmp.dll (5.1.2600.2180)
    49.219: Destination:
    49.219: Source:C:\WINDOWS\system32\SET7E.tmp (5.1.2600.2622)
    49.219: Destination:C:\WINDOWS\system32\winsrv.dll (5.1.2600.2180)
    49.250: Source:C:\WINDOWS\system32\SET7F.tmp (5.1.2600.2622)
    49.250: Destination:C:\WINDOWS\system32\user32.dll (5.1.2600.2180)
    49.250: Source:C:\WINDOWS\system32\SET80.tmp (5.1.2600.2622)
    49.250: Destination:C:\WINDOWS\system32\authz.dll (5.1.2600.2180)
    49.250: Source:C:\WINDOWS\system32\_000228_.tmp.dll (3.0.3790.2180)
    49.250: Destination:
    49.250: ---- New Information In The Registry ------
    49.250: Source:C:\WINDOWS\system32\SET67.tmp (6.0.2900.2530)
    49.250: Destination:C:\WINDOWS\system32\mlang.dll (6.0.2900.2180)
    49.266: Source:C:\WINDOWS\system32\_000013_.tmp.dll (5.1.2600.2180)
    49.266: Destination:
    49.281: Source:C:\WINDOWS\system32\DllCache\SET74.tmp
    49.281: Destination:C:\WINDOWS\system32\DllCache\sysmain.sdb (0.2.0.41110)
    49.281: Source:C:\WINDOWS\system32\DllCache\SET76.tmp (5.1.2600.2558)
    49.281: Destination:C:\WINDOWS\system32\DllCache\acgenral.dll (5.1.2600.2558)
    49.297: Source:C:\WINDOWS\AppPatch\SET77.tmp
    49.313: Destination:C:\WINDOWS\AppPatch\sysmain.sdb (0.2.0.40804)
    49.313: Source:C:\WINDOWS\AppPatch\SET78.tmp (5.1.2600.2558)
    49.313: Destination:C:\WINDOWS\AppPatch\acgenral.dll (5.1.2600.2180)
    49.313: Source:C:\WINDOWS\system32\_000023_.tmp.dll (5.1.2600.2180)
    49.313: Destination:
    49.328: Source:C:\WINDOWS\system32\SET7E.tmp (5.1.2600.2622)
    49.328: Destination:C:\WINDOWS\system32\winsrv.dll (5.1.2600.2180)
    49.328: Source:C:\WINDOWS\system32\SET7F.tmp (5.1.2600.2622)
    49.344: Destination:C:\WINDOWS\system32\user32.dll (5.1.2600.2180)
    49.344: Source:C:\WINDOWS\system32\SET80.tmp (5.1.2600.2622)
    49.344: Destination:C:\WINDOWS\system32\authz.dll (5.1.2600.2180)
    49.344: Source:C:\WINDOWS\system32\_000228_.tmp.dll (3.0.3790.2180)
    49.344: Destination:
    52.891: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is empty; nothing to do.
    52.891: IsRebootRequiredForFileQueue: c:\windows\system32\msisip.dll was no-delay replaced; reboot is required.
    52.891: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msisip.dll was no-delay replaced; reboot is required.
    52.891: IsRebootRequiredForFileQueue: c:\windows\system32\msimsg.dll was no-delay replaced; reboot is required.
    52.891: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msimsg.dll was no-delay replaced; reboot is required.
    52.891: IsRebootRequiredForFileQueue: c:\windows\system32\msihnd.dll was no-delay replaced; reboot is required.
    52.891: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msihnd.dll was no-delay replaced; reboot is required.
    52.891: IsRebootRequiredForFileQueue: c:\windows\system32\msiexec.exe was no-delay replaced; reboot is required.
    52.891: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msiexec.exe was no-delay replaced; reboot is required.
    52.891: IsRebootRequiredForFileQueue: c:\windows\system32\msi.dll was no-delay replaced; reboot is required.
    52.891: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msi.dll was no-delay replaced; reboot is required.
    52.891: DoInstallation: A reboot is required to complete the installation of one or more files.
    52.891: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot.RebootNotRequired] section is empty; nothing to do.
    53.109: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart = 0
    0.375: ================================================================================
    0.391: 2008/02/09 09:10:43.125 (local)
    0.391: C:\Program Files\AutoPatcher\modules\Components\KB893803_x86_enu.apm_files\update\update.exe (version 6.1.22.4)
    0.391: Hotfix started with following command line: /quiet /norestart /overwriteoem
    1.516: ---- Old Information In The Registry ------
    1.516: Source:C:\WINDOWS\system32\SET7A.tmp (6.0.2900.2530)
    1.516: Destination:C:\WINDOWS\system32\mlang.dll (6.0.2900.2180)
    1.531: Source:C:\WINDOWS\system32\_000013_.tmp.dll (5.1.2600.2180)
    1.531: Destination:
    1.547: Source:C:\WINDOWS\system32\DllCache\SET9C.tmp
    1.563: Destination:C:\WINDOWS\system32\DllCache\sysmain.sdb (0.2.0.41110)
    1.578: Source:C:\WINDOWS\system32\DllCache\SET9E.tmp (5.1.2600.2558)
    1.578: Destination:C:\WINDOWS\system32\DllCache\acgenral.dll (5.1.2600.2558)
    1.610: Source:C:\WINDOWS\AppPatch\SET9F.tmp
    1.610: Destination:C:\WINDOWS\AppPatch\sysmain.sdb (0.2.0.40804)
    1.625: Source:C:\WINDOWS\AppPatch\SETA0.tmp (5.1.2600.2558)
    1.625: Destination:C:\WINDOWS\AppPatch\acgenral.dll (5.1.2600.2180)
    1.625: Source:C:\WINDOWS\system32\_000023_.tmp.dll (5.1.2600.2180)
    1.625: Destination:
    1.641: Source:C:\WINDOWS\system32\SETA7.tmp (5.1.2600.2622)
    1.641: Destination:C:\WINDOWS\system32\winsrv.dll (5.1.2600.2180)
    1.656: Source:C:\WINDOWS\system32\SETA8.tmp (5.1.2600.2622)
    1.656: Destination:C:\WINDOWS\system32\user32.dll (5.1.2600.2180)
    1.656: Source:C:\WINDOWS\system32\SETA9.tmp (5.1.2600.2622)
    1.656: Destination:C:\WINDOWS\system32\authz.dll (5.1.2600.2180)
    1.656: ---- New Information In The Registry ------
    1.672: Source:C:\WINDOWS\system32\SET7A.tmp (6.0.2900.2530)
    1.672: Destination:C:\WINDOWS\system32\mlang.dll (6.0.2900.2180)
    1.672: Source:C:\WINDOWS\system32\_000013_.tmp.dll (5.1.2600.2180)
    1.672: Destination:
    1.688: Source:C:\WINDOWS\system32\DllCache\SET9C.tmp
    1.688: Destination:C:\WINDOWS\system32\DllCache\sysmain.sdb (0.2.0.41110)
    1.703: Source:C:\WINDOWS\system32\DllCache\SET9E.tmp (5.1.2600.2558)
    1.703: Destination:C:\WINDOWS\system32\DllCache\acgenral.dll (5.1.2600.2558)
    1.719: Source:C:\WINDOWS\AppPatch\SET9F.tmp
    1.719: Destination:C:\WINDOWS\AppPatch\sysmain.sdb (0.2.0.40804)
    1.735: Source:C:\WINDOWS\AppPatch\SETA0.tmp (5.1.2600.2558)
    1.735: Destination:C:\WINDOWS\AppPatch\acgenral.dll (5.1.2600.2180)
    1.735: Source:C:\WINDOWS\system32\_000023_.tmp.dll (5.1.2600.2180)
    1.735: Destination:
    1.735: Source:C:\WINDOWS\system32\SETA7.tmp (5.1.2600.2622)
    1.750: Destination:C:\WINDOWS\system32\winsrv.dll (5.1.2600.2180)
    1.750: Source:C:\WINDOWS\system32\SETA8.tmp (5.1.2600.2622)
    1.750: Destination:C:\WINDOWS\system32\user32.dll (5.1.2600.2180)
    1.750: Source:C:\WINDOWS\system32\SETA9.tmp (5.1.2600.2622)
    1.750: Destination:C:\WINDOWS\system32\authz.dll (5.1.2600.2180)
    1.766: SetProductTypes: InfProductBuildType=BuildType.IC
    1.766: SetAltOsLoaderPath: No section uses DirId 65701; done.
    1.828: DoInstallation: FetchSourceURL for c:\program files\autopatcher\modules\components\kb893803_x86_enu.apm_files\update\update_wxp.inf failed
    1.828: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$
    1.844: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
    1.844: BuildCabinetManifest: update.url absent
    1.860: Starting AnalyzeComponents
    1.860: AnalyzePhaseZero used 0 ticks
    1.860: No c:\windows\INF\updtblk.inf file.
    1.860: User specified '-o'; ignoring any OEM driver files.
    2.766: AnalyzePhaseOne: used 906 ticks
    2.766: AnalyzeComponents: Hotpatch analysis disabled; skipping.
    2.766: AnalyzeComponents: Hotpatching is disabled.
    2.922: AnalyzePhaseTwo used 156 ticks
    2.922: AnalyzePhaseThree used 0 ticks
    2.922: AnalyzePhaseFive used 0 ticks
    2.922: AnalyzePhaseSix used 0 ticks
    2.922: AnalyzeComponents used 1062 ticks
    2.922: Downloading 0 files
    2.922: bPatchMode = FALSE
    2.922: Inventory complete: ReturnStatus=0, 1094 ticks
    2.922: Num Ticks for invent : 1094
    2.922: Conditional load of section MSI.Reg.Install.Condition succeeded
    2.922: Allocation size of drive C: is 4096 bytes, free space = 47003144192 bytes
    2.922: Free space of directory c:\windows adjusted to 47003140096
    2.953: AnalyzeDiskUsage:  Skipping EstimateDiskUsageForUninstall.
    2.953: Drive C: free 44825MB req: 5MB w/uninstall: NOT CALCULATED.
    2.953: CabinetBuild complete
    2.953: Num Ticks for Cabinet build : 31
    2.953: DynamicStrings section not defined or empty.
    6.891: FileInUse:: need to restart already, turn off
    6.891: FileInUse:: Add to list - Service Name: msiserver
    6.906: In order to successfully complete this installation, the following services will automatically be stopped and restarted.
    6.906: Windows Installer.
    8.906: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
    9.391: Num Ticks for Backup : 6438
    19.953: Num Ticks for creating uninst inf : 10562
    19.969: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0
    19.969: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
    26.422: System Restore Point set.
    26.641: PFE2: Not avoiding Per File Exceptions.
    26.781: GetCatVersion:  Failed to retrieve version information from C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.KB893803v2_wxp.cat with error 0x57
    27.438: Copied file:  C:\WINDOWS\system32\msi.dll
    27.625: Copied file:  C:\WINDOWS\system32\msiexec.exe
    27.813: Copied file:  C:\WINDOWS\system32\msihnd.dll
    28.016: Copied file:  C:\WINDOWS\system32\msimsg.dll
    28.125: Copied file:  C:\WINDOWS\system32\msisip.dll
    28.281: Copied file:  C:\WINDOWS\system32\DllCache\msi.dll
    28.391: Copied file:  C:\WINDOWS\system32\DllCache\msiexec.exe
    28.594: Copied file:  C:\WINDOWS\system32\DllCache\msihnd.dll
    28.703: Copied file:  C:\WINDOWS\system32\DllCache\msimsg.dll
    28.828: Copied file:  C:\WINDOWS\system32\DllCache\msisip.dll
    28.828: DoInstallation: Installing assemblies with source root path: c:\program files\autopatcher\modules\components\kb893803_x86_enu.apm_files\
    28.828: Num Ticks for Copying files : 8875
    29.078: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for MSI.Reg.Install: 0x5
    29.078: DoInstallationBig SmileoRegistryUpdates failed
    29.219: Access is denied.
    29.219: KB893803v2 installation did not complete.

    Select 'OK' to undo the changes that have been made.
    29.235: Starting process:  C:\WINDOWS\$MSI31Uninstall_KB893803v2$\spuninst\spuninst.exe /~ -q -z
    37.672: Software Update Rollback has completed with return code 0xbc2.  This rollback requires a reboot.
    37.672: KB893803v2 installation did not complete.

    Windows Installer has been partially updated and may not work properly.
    3.297: DoInstallation: CleanPFR failed: 0x2
    3.343: SetProductTypes: InfProductBuildType=BuildType.IC
    3.343: SetAltOsLoaderPath: No section uses DirId 65701; done.
    3.515: DoInstallation: FetchSourceURL for c:\468b0247a5e236cfb3ae3e550ea882\update\update_wxp.inf failed
    3.531: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
    3.531: BuildCabinetManifest: update.url absent
    3.531: Starting AnalyzeComponents
    3.531: AnalyzePhaseZero used 0 ticks
    3.531: No c:\windows\INF\updtblk.inf file.
    3.531: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
    3.531: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
    5.125: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$
    19.156: Failed to query DriverPath of ROOT\LEGACY_AVG7RSW\0000 0x2
    30.187: OEM file scan used 26656 ticks
    30.734: AnalyzePhaseOne: used 27203 ticks
    30.734: AnalyzeComponents: Hotpatch analysis disabled; skipping.
    30.734: AnalyzeComponents: Hotpatching is disabled.
    30.750: AnalyzePhaseTwo used 16 ticks
    30.750: AnalyzePhaseThree used 0 ticks
    30.750: AnalyzePhaseFive used 0 ticks
    30.750: AnalyzePhaseSix used 0 ticks
    30.750: AnalyzeComponents used 27219 ticks
    30.750: Downloading 0 files
    30.750: bPatchMode = FALSE
    30.750: Inventory complete: ReturnStatus=0, 27235 ticks
    30.750: Num Ticks for invent : 27235
    30.750: Conditional load of section MSI.Reg.Install.Condition succeeded
    30.750: Allocation size of drive C: is 4096 bytes, free space = 43101396992 bytes
    30.781: AnalyzeDiskUsage:  Skipping EstimateDiskUsageForUninstall.
    30.781: Drive C: free 41104MB req: 5MB w/uninstall: NOT CALCULATED.
    30.781: CabinetBuild complete
    30.781: Num Ticks for Cabinet build : 31
    30.781: DynamicStrings section not defined or empty.
    30.812: FileInUse:: need to restart already, turn off
    30.812: FileInUse:: Add to list - Service Name: msiserver
    31.812: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
    32.172: Num Ticks for Backup : 1391
    40.593: Num Ticks for creating uninst inf : 8421
    40.593: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0
    40.593: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
    46.797: System Restore Point set.
    46.906: PFE2: Not avoiding Per File Exceptions.
    46.937: GetCatVersion:  Failed to retrieve version information from C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.KB893803v2_wxp.cat with error 0x57
    48.000: Copied file:  C:\WINDOWS\system32\msi.dll
    48.312: Copied file:  C:\WINDOWS\system32\msiexec.exe
    48.515: Copied file:  C:\WINDOWS\system32\msihnd.dll
    49.015: Copied file:  C:\WINDOWS\system32\msimsg.dll
    49.203: Copied file:  C:\WINDOWS\system32\msisip.dll
    49.375: Copied file:  C:\WINDOWS\system32\DllCache\msi.dll
    49.531: Copied file:  C:\WINDOWS\system32\DllCache\msiexec.exe
    49.640: Copied file:  C:\WINDOWS\system32\DllCache\msihnd.dll
    49.843: Copied file:  C:\WINDOWS\system32\DllCache\msimsg.dll
    50.000: Copied file:  C:\WINDOWS\system32\DllCache\msisip.dll
    50.031: DoInstallation: Installing assemblies with source root path: c:\468b0247a5e236cfb3ae3e550ea882\
    50.031: Num Ticks for Copying files : 9438
    50.672: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for MSI.Reg.Install: 0x5
    50.672: DoInstallationBig SmileoRegistryUpdates failed
    51.625: Access is denied.
    59.625: Message displayed to the user: Access is denied.
    59.625: User Input: OK
    59.640: KB893803v2 installation did not complete.

    Select 'OK' to undo the changes that have been made.
    64.312: Message displayed to the user: KB893803v2 installation did not complete.

    Select 'OK' to undo the changes that have been made.
    64.312: User Input: OK
    64.328: Starting process:  C:\WINDOWS\$MSI31Uninstall_KB893803v2$\spuninst\spuninst.exe /~ -u -z
    72.437: Software Update Rollback has completed with return code 0xbc2.  This rollback requires a reboot.
    72.437: KB893803v2 installation did not complete.

    Windows Installer has been partially updated and may not work properly.
    80.515: Message displayed to the user: KB893803v2 installation did not complete.

    Windows Installer has been partially updated and may not work properly.
    80.515: User Input: OK
    80.515: Update.exe extended error code = 0x5
    80.515: Update.exe return code was masked to 0x643 for MSI custom action compliance.
    Shutdown Initiated in Self Extractor
    ***

    0.109: ================================================================================
    0.140: 2008/02/09 12:59:29.625 (local)
    0.140: C:\WINDOWS\SoftwareDistribution\Download\ad9c4c2a779933f83b51a49a2c88838d\update\update.exe (version 6.1.22.4)
    0.140: Failed To Enable SE_SHUTDOWN_PRIVILEGE
    0.140: Hotfix started with following command line: /norestart /quiet -er /ParentInfo:2836839d7bce8044b9378398aea82292
    3.078: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with error 0x2
    3.078: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with error 0x2
    3.078: DoInstallation: CleanPFR failed: 0x2
    3.094: SetProductTypes: InfProductBuildType=BuildType.IC
    3.094: SetAltOsLoaderPath: No section uses DirId 65701; done.
    3.140: DoInstallation: FetchSourceURL for c:\windows\softwaredistribution\download\ad9c4c2a779933f83b51a49a2c88838d\update\update_wxp.inf failed
    3.140: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$
    3.140: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
    3.140: BuildCabinetManifest: update.url absent
    3.140: Starting AnalyzeComponents
    3.140: AnalyzePhaseZero used 0 ticks
    3.140: No c:\windows\INF\updtblk.inf file.
    3.140: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
    3.140: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
    18.297: Failed to query DriverPath of ROOT\LEGACY_AVG7RSW\0000 0x2
    20.656: OEM file scan used 17516 ticks
    20.656: AnalyzeComponents: Cancelled
    20.656: Inventory complete: ReturnStatus=1223, 17516 ticks
    20.687: Num Ticks for invent : 17547
    21.047: KB893803v2 Setup canceled.
    21.047: Update.exe extended error code = 0xf00d

    Wednesday, February 20, 2008 3:12 PM
  • ok thanks
    James H McDonald
    Thursday, April 16, 2009 3:27 PM