Answered by:
I was told to send this report to you. My Windows Installer 3.1 will not install. Please evaluate.

Question
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I was told to send this report to you. My Windows Installer 3.1 will not install. Please evaluate. See http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&query=windows+installer+3.1+v2++&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=3b7d5ff4-44af-4d05-b4be-082acfef42fd&mid=3b7d5ff4-44af-4d05-b4be-082acfef42fd
Diagnostic Report (1.7.0066.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-B9QYR-4J637-8HY96
Windows Product Key Hash: jW9yCOY8kYDPHs+VbTUUs6YTTxs=
Windows Product ID: 55285-007-8669105-21046
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010300.2.0.hom
CSVLK Server: N/A
CSVLK PID: N/A
ID: {2AB239CC-EC01-4BAE-A0FB-7CA46C3AF367}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/A
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2989-80070002
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2AB239CC-EC01-4BAE-A0FB-7CA46C3AF367}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8HY96</PKey><PID>55285-007-8669105-21046</PID><PIDType>5</PIDType><SID>S-1-5-21-861567501-1844823847-725345543</SID><SYSTEM><Manufacturer>AWARD_</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20030328000000.000000+000</Date></BIOS><HWID>E855332F0184A063</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData> <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>
Monday, February 11, 2008 9:46 AM
Answers
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Hello James,
From the diagnostic information it appears everything related to OGA/WGA is fine. I would suggest following PA Bear [MS MVP]'s advice on how to resolve this issue. Please let me know if you have any further questions or concerns.
Thank you,
Matt Prall, MS
WGA Forum ManagerMonday, February 18, 2008 5:23 PM
All replies
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Hello James,
From the diagnostic information it appears everything related to OGA/WGA is fine. I would suggest following PA Bear [MS MVP]'s advice on how to resolve this issue. Please let me know if you have any further questions or concerns.
Thank you,
Matt Prall, MS
WGA Forum ManagerMonday, February 18, 2008 5:23 PM -
This seems a common problem with repair without the console of XP Home.
This seems to be a common problem when on repairs WindowsXP Home without using the console.
http://forums.techarena.in/showthread.php?t=693178 shows the same problem. This is a common problem with repairing windows XP Home. see log of this update below. Can anything be done other than a reinstall of windows?
[KB893803v2.log]
0.219: ================================================================================
0.219: 2007/10/31 07:22:13.828 (local)
0.219: c:\bf69b2f4cb1ad887fac3a65d6255e4c0\UPDATE\update.exe (version 6.1.22.4)
0.250: Hotfix started with following command line: /quiet /norestart
1.875: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with error 0x2
1.875: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with error 0x2
1.875: DoInstallation: CleanPFR failed: 0x2
2.000: SetProductTypes: InfProductBuildType=BuildType.IC
2.000: SetAltOsLoaderPath: No section uses DirId 65701; done.
2.187: DoInstallation: FetchSourceURL for c:\bf69b2f4cb1ad887fac3a65d6255e4c0\update\update_wxp.inf failed
2.203: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$
2.203: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
2.219: BuildCabinetManifest: update.url absent
2.234: Starting AnalyzeComponents
2.234: AnalyzePhaseZero used 0 ticks
2.234: No c:\windows\INF\updtblk.inf file.
2.234: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
2.234: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
18.890: OEM file scan used 16656 ticks
21.687: AnalyzePhaseOne: used 19453 ticks
21.687: AnalyzeComponents: Hotpatch analysis disabled; skipping.
21.687: AnalyzeComponents: Hotpatching is disabled.
21.687: AnalyzePhaseTwo used 0 ticks
21.687: AnalyzePhaseThree used 0 ticks
21.687: AnalyzePhaseFive used 0 ticks
21.687: AnalyzePhaseSix used 0 ticks
21.703: AnalyzeComponents used 19469 ticks
21.703: Downloading 0 files
21.703: bPatchMode = FALSE
21.703: Inventory complete: ReturnStatus=0, 19500 ticks
21.703: Num Ticks for invent : 19500
21.703: Conditional load of section MSI.Reg.Install.Condition succeeded
21.703: Allocation size of drive C: is 4096 bytes, free space = 44331941888 bytes
21.703: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
21.703: Drive C: free 42278MB req: 5MB w/uninstall: NOT CALCULATED.
21.703: CabinetBuild complete
21.703: Num Ticks for Cabinet build : 0
21.703: DynamicStrings section not defined or empty.
21.765: FileInUse:: need to restart already, turn off
21.765: FileInUse:: Add to list - Service Name: msiserver
21.781: In order to successfully complete this installation, the following services will automatically be stopped and restarted.
21.781: Windows Installer.
24.906: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
25.719: Num Ticks for Backup : 4016
43.359: Num Ticks for creating uninst inf : 17640
43.359: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0
43.359: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
47.031: System Restore Point set.
47.094: Copied file: C:\WINDOWS\system32\spmsg.dll
47.469: PFE2: Not avoiding Per File Exceptions.
47.484: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB893803v2_wxp.cat with error 0x57
48.953: Copied file: C:\WINDOWS\system32\msi.dll
48.984: Copied file: C:\WINDOWS\system32\msiexec.exe
49.078: Copied file: C:\WINDOWS\system32\msihnd.dll
49.125: Copied file: C:\WINDOWS\system32\msimsg.dll
49.250: Copied file: C:\WINDOWS\system32\msisip.dll
49.328: Copied file: C:\WINDOWS\system32\DllCache\msi.dll
49.390: Copied file: C:\WINDOWS\system32\DllCache\msiexec.exe
49.406: Copied file: C:\WINDOWS\system32\DllCache\msihnd.dll
49.484: Copied file: C:\WINDOWS\system32\DllCache\msimsg.dll
49.531: Copied file: C:\WINDOWS\system32\DllCache\msisip.dll
49.531: DoInstallation: Installing assemblies with source root path: c:\bf69b2f4cb1ad887fac3a65d6255e4c0\
49.531: Num Ticks for Copying files : 6172
49.672: Num Ticks for Reg update and deleting 0 size files : 141
49.687: ---- Old Information In The Registry ------
49.703: Source:C:\WINDOWS\system32\_000110_.tmp.dll (3.0.3790.2180)
49.703: Destination:
49.703: ---- New Information In The Registry ------
49.703: Source:C:\WINDOWS\system32\_000110_.tmp.dll (3.0.3790.2180)
49.703: Destination:
69.250: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is empty; nothing to do.
69.250: IsRebootRequiredForFileQueue: c:\windows\system32\msisip.dll was no-delay replaced; reboot is required.
69.250: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msisip.dll was no-delay replaced; reboot is required.
69.250: IsRebootRequiredForFileQueue: c:\windows\system32\msimsg.dll was no-delay replaced; reboot is required.
69.250: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msimsg.dll was no-delay replaced; reboot is required.
69.250: IsRebootRequiredForFileQueue: c:\windows\system32\msihnd.dll was no-delay replaced; reboot is required.
69.250: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msihnd.dll was no-delay replaced; reboot is required.
69.250: IsRebootRequiredForFileQueue: c:\windows\system32\msiexec.exe was no-delay replaced; reboot is required.
69.250: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msiexec.exe was no-delay replaced; reboot is required.
69.250: IsRebootRequiredForFileQueue: c:\windows\system32\msi.dll was no-delay replaced; reboot is required.
69.250: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msi.dll was no-delay replaced; reboot is required.
69.250: DoInstallation: A reboot is required to complete the installation of one or more files.
69.250: In Function SetVolatileFlag, line 11576, RegOpenKeyEx failed with error 0x2
69.250: In Function SetVolatileFlag, line 11593, RegOpenKeyEx failed with error 0x2
69.250: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot.RebootNotRequired] section is empty; nothing to do.
69.297: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart = 0
0.641: ================================================================================
0.656: 2008/01/17 14:40:10.046 (local)
0.656: C:\Program Files\AutoPatcher\modules\Components\KB893803_x86_enu.apm_files\update\update.exe (version 6.1.22.4)
0.688: Hotfix started with following command line: /quiet /norestart /overwriteoem
2.375: ---- Old Information In The Registry ------
2.375: Source:C:\WINDOWS\system32\SET67.tmp (6.0.2900.2530)
2.375: Destination:C:\WINDOWS\system32\mlang.dll (6.0.2900.2180)
2.391: Source:C:\WINDOWS\system32\_000013_.tmp.dll (5.1.2600.2180)
2.391: Destination:
2.422: Source:C:\WINDOWS\system32\DllCache\SET74.tmp
2.438: Destination:C:\WINDOWS\system32\DllCache\sysmain.sdb (0.2.0.41110)
2.453: Source:C:\WINDOWS\system32\DllCache\SET76.tmp (5.1.2600.2558)
2.453: Destination:C:\WINDOWS\system32\DllCache\acgenral.dll (5.1.2600.2558)
2.500: Source:C:\WINDOWS\AppPatch\SET77.tmp
2.516: Destination:C:\WINDOWS\AppPatch\sysmain.sdb (0.2.0.40804)
2.531: Source:C:\WINDOWS\AppPatch\SET78.tmp (5.1.2600.2558)
2.531: Destination:C:\WINDOWS\AppPatch\acgenral.dll (5.1.2600.2180)
2.531: Source:C:\WINDOWS\system32\_000023_.tmp.dll (5.1.2600.2180)
2.531: Destination:
2.547: Source:C:\WINDOWS\system32\SET7E.tmp (5.1.2600.2622)
2.547: Destination:C:\WINDOWS\system32\winsrv.dll (5.1.2600.2180)
2.563: Source:C:\WINDOWS\system32\SET7F.tmp (5.1.2600.2622)
2.563: Destination:C:\WINDOWS\system32\user32.dll (5.1.2600.2180)
2.578: Source:C:\WINDOWS\system32\SET80.tmp (5.1.2600.2622)
2.578: Destination:C:\WINDOWS\system32\authz.dll (5.1.2600.2180)
2.578: ---- New Information In The Registry ------
2.594: Source:C:\WINDOWS\system32\SET67.tmp (6.0.2900.2530)
2.594: Destination:C:\WINDOWS\system32\mlang.dll (6.0.2900.2180)
2.594: Source:C:\WINDOWS\system32\_000013_.tmp.dll (5.1.2600.2180)
2.594: Destination:
2.594: Source:C:\WINDOWS\system32\DllCache\SET74.tmp
2.609: Destination:C:\WINDOWS\system32\DllCache\sysmain.sdb (0.2.0.41110)
2.609: Source:C:\WINDOWS\system32\DllCache\SET76.tmp (5.1.2600.2558)
2.609: Destination:C:\WINDOWS\system32\DllCache\acgenral.dll (5.1.2600.2558)
2.656: Source:C:\WINDOWS\AppPatch\SET77.tmp
2.656: Destination:C:\WINDOWS\AppPatch\sysmain.sdb (0.2.0.40804)
2.656: Source:C:\WINDOWS\AppPatch\SET78.tmp (5.1.2600.2558)
2.656: Destination:C:\WINDOWS\AppPatch\acgenral.dll (5.1.2600.2180)
2.672: Source:C:\WINDOWS\system32\_000023_.tmp.dll (5.1.2600.2180)
2.672: Destination:
2.672: Source:C:\WINDOWS\system32\SET7E.tmp (5.1.2600.2622)
2.672: Destination:C:\WINDOWS\system32\winsrv.dll (5.1.2600.2180)
2.672: Source:C:\WINDOWS\system32\SET7F.tmp (5.1.2600.2622)
2.672: Destination:C:\WINDOWS\system32\user32.dll (5.1.2600.2180)
2.672: Source:C:\WINDOWS\system32\SET80.tmp (5.1.2600.2622)
2.688: Destination:C:\WINDOWS\system32\authz.dll (5.1.2600.2180)
2.734: SetProductTypes: InfProductBuildType=BuildType.IC
2.734: SetAltOsLoaderPath: No section uses DirId 65701; done.
2.797: DoInstallation: FetchSourceURL for c:\program files\autopatcher\modules\components\kb893803_x86_enu.apm_files\update\update_wxp.inf failed
2.797: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$
2.828: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
2.859: BuildCabinetManifest: update.url absent
2.875: Starting AnalyzeComponents
2.875: AnalyzePhaseZero used 0 ticks
2.875: No c:\windows\INF\updtblk.inf file.
2.875: User specified '-o'; ignoring any OEM driver files.
6.875: AnalyzePhaseOne: used 4000 ticks
6.875: AnalyzeComponents: Hotpatch analysis disabled; skipping.
6.875: AnalyzeComponents: Hotpatching is disabled.
7.094: AnalyzePhaseTwo used 219 ticks
7.094: AnalyzePhaseThree used 0 ticks
7.094: AnalyzePhaseFive used 0 ticks
7.094: AnalyzePhaseSix used 0 ticks
7.094: AnalyzeComponents used 4219 ticks
7.094: Downloading 0 files
7.094: bPatchMode = FALSE
7.094: Inventory complete: ReturnStatus=0, 4297 ticks
7.094: Num Ticks for invent : 4297
7.094: Conditional load of section MSI.Reg.Install.Condition succeeded
7.094: Allocation size of drive C: is 4096 bytes, free space = 35062345728 bytes
7.125: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
7.125: Drive C: free 33438MB req: 5MB w/uninstall: NOT CALCULATED.
7.125: CabinetBuild complete
7.125: Num Ticks for Cabinet build : 31
7.125: DynamicStrings section not defined or empty.
13.141: FileInUse:: need to restart already, turn off
13.141: FileInUse:: Add to list - Service Name: msiserver
13.219: In order to successfully complete this installation, the following services will automatically be stopped and restarted.
13.219: Windows Installer.
14.219: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
14.813: Num Ticks for Backup : 7688
32.781: Num Ticks for creating uninst inf : 17968
32.797: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0
32.797: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
44.281: System Restore Point set.
44.500: PFE2: Not avoiding Per File Exceptions.
44.609: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.KB893803v2_wxp.cat with error 0x57
45.953: Copied file: C:\WINDOWS\system32\msi.dll
46.125: Copied file: C:\WINDOWS\system32\msiexec.exe
46.453: Copied file: C:\WINDOWS\system32\msihnd.dll
46.828: Copied file: C:\WINDOWS\system32\msimsg.dll
47.016: Copied file: C:\WINDOWS\system32\msisip.dll
47.297: Copied file: C:\WINDOWS\system32\DllCache\msi.dll
47.516: Copied file: C:\WINDOWS\system32\DllCache\msiexec.exe
47.688: Copied file: C:\WINDOWS\system32\DllCache\msihnd.dll
47.969: Copied file: C:\WINDOWS\system32\DllCache\msimsg.dll
48.141: Copied file: C:\WINDOWS\system32\DllCache\msisip.dll
48.219: DoInstallation: Installing assemblies with source root path: c:\program files\autopatcher\modules\components\kb893803_x86_enu.apm_files\
48.219: Num Ticks for Copying files : 15438
48.375: Num Ticks for Reg update and deleting 0 size files : 156
49.063: ---- Old Information In The Registry ------
49.078: Source:C:\WINDOWS\system32\SET67.tmp (6.0.2900.2530)
49.078: Destination:C:\WINDOWS\system32\mlang.dll (6.0.2900.2180)
49.078: Source:C:\WINDOWS\system32\_000013_.tmp.dll (5.1.2600.2180)
49.078: Destination:
49.109: Source:C:\WINDOWS\system32\DllCache\SET74.tmp
49.125: Destination:C:\WINDOWS\system32\DllCache\sysmain.sdb (0.2.0.41110)
49.141: Source:C:\WINDOWS\system32\DllCache\SET76.tmp (5.1.2600.2558)
49.141: Destination:C:\WINDOWS\system32\DllCache\acgenral.dll (5.1.2600.2558)
49.188: Source:C:\WINDOWS\AppPatch\SET77.tmp
49.203: Destination:C:\WINDOWS\AppPatch\sysmain.sdb (0.2.0.40804)
49.219: Source:C:\WINDOWS\AppPatch\SET78.tmp (5.1.2600.2558)
49.219: Destination:C:\WINDOWS\AppPatch\acgenral.dll (5.1.2600.2180)
49.219: Source:C:\WINDOWS\system32\_000023_.tmp.dll (5.1.2600.2180)
49.219: Destination:
49.219: Source:C:\WINDOWS\system32\SET7E.tmp (5.1.2600.2622)
49.219: Destination:C:\WINDOWS\system32\winsrv.dll (5.1.2600.2180)
49.250: Source:C:\WINDOWS\system32\SET7F.tmp (5.1.2600.2622)
49.250: Destination:C:\WINDOWS\system32\user32.dll (5.1.2600.2180)
49.250: Source:C:\WINDOWS\system32\SET80.tmp (5.1.2600.2622)
49.250: Destination:C:\WINDOWS\system32\authz.dll (5.1.2600.2180)
49.250: Source:C:\WINDOWS\system32\_000228_.tmp.dll (3.0.3790.2180)
49.250: Destination:
49.250: ---- New Information In The Registry ------
49.250: Source:C:\WINDOWS\system32\SET67.tmp (6.0.2900.2530)
49.250: Destination:C:\WINDOWS\system32\mlang.dll (6.0.2900.2180)
49.266: Source:C:\WINDOWS\system32\_000013_.tmp.dll (5.1.2600.2180)
49.266: Destination:
49.281: Source:C:\WINDOWS\system32\DllCache\SET74.tmp
49.281: Destination:C:\WINDOWS\system32\DllCache\sysmain.sdb (0.2.0.41110)
49.281: Source:C:\WINDOWS\system32\DllCache\SET76.tmp (5.1.2600.2558)
49.281: Destination:C:\WINDOWS\system32\DllCache\acgenral.dll (5.1.2600.2558)
49.297: Source:C:\WINDOWS\AppPatch\SET77.tmp
49.313: Destination:C:\WINDOWS\AppPatch\sysmain.sdb (0.2.0.40804)
49.313: Source:C:\WINDOWS\AppPatch\SET78.tmp (5.1.2600.2558)
49.313: Destination:C:\WINDOWS\AppPatch\acgenral.dll (5.1.2600.2180)
49.313: Source:C:\WINDOWS\system32\_000023_.tmp.dll (5.1.2600.2180)
49.313: Destination:
49.328: Source:C:\WINDOWS\system32\SET7E.tmp (5.1.2600.2622)
49.328: Destination:C:\WINDOWS\system32\winsrv.dll (5.1.2600.2180)
49.328: Source:C:\WINDOWS\system32\SET7F.tmp (5.1.2600.2622)
49.344: Destination:C:\WINDOWS\system32\user32.dll (5.1.2600.2180)
49.344: Source:C:\WINDOWS\system32\SET80.tmp (5.1.2600.2622)
49.344: Destination:C:\WINDOWS\system32\authz.dll (5.1.2600.2180)
49.344: Source:C:\WINDOWS\system32\_000228_.tmp.dll (3.0.3790.2180)
49.344: Destination:
52.891: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is empty; nothing to do.
52.891: IsRebootRequiredForFileQueue: c:\windows\system32\msisip.dll was no-delay replaced; reboot is required.
52.891: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msisip.dll was no-delay replaced; reboot is required.
52.891: IsRebootRequiredForFileQueue: c:\windows\system32\msimsg.dll was no-delay replaced; reboot is required.
52.891: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msimsg.dll was no-delay replaced; reboot is required.
52.891: IsRebootRequiredForFileQueue: c:\windows\system32\msihnd.dll was no-delay replaced; reboot is required.
52.891: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msihnd.dll was no-delay replaced; reboot is required.
52.891: IsRebootRequiredForFileQueue: c:\windows\system32\msiexec.exe was no-delay replaced; reboot is required.
52.891: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msiexec.exe was no-delay replaced; reboot is required.
52.891: IsRebootRequiredForFileQueue: c:\windows\system32\msi.dll was no-delay replaced; reboot is required.
52.891: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msi.dll was no-delay replaced; reboot is required.
52.891: DoInstallation: A reboot is required to complete the installation of one or more files.
52.891: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot.RebootNotRequired] section is empty; nothing to do.
53.109: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart = 0
0.375: ================================================================================
0.391: 2008/02/09 09:10:43.125 (local)
0.391: C:\Program Files\AutoPatcher\modules\Components\KB893803_x86_enu.apm_files\update\update.exe (version 6.1.22.4)
0.391: Hotfix started with following command line: /quiet /norestart /overwriteoem
1.516: ---- Old Information In The Registry ------
1.516: Source:C:\WINDOWS\system32\SET7A.tmp (6.0.2900.2530)
1.516: Destination:C:\WINDOWS\system32\mlang.dll (6.0.2900.2180)
1.531: Source:C:\WINDOWS\system32\_000013_.tmp.dll (5.1.2600.2180)
1.531: Destination:
1.547: Source:C:\WINDOWS\system32\DllCache\SET9C.tmp
1.563: Destination:C:\WINDOWS\system32\DllCache\sysmain.sdb (0.2.0.41110)
1.578: Source:C:\WINDOWS\system32\DllCache\SET9E.tmp (5.1.2600.2558)
1.578: Destination:C:\WINDOWS\system32\DllCache\acgenral.dll (5.1.2600.2558)
1.610: Source:C:\WINDOWS\AppPatch\SET9F.tmp
1.610: Destination:C:\WINDOWS\AppPatch\sysmain.sdb (0.2.0.40804)
1.625: Source:C:\WINDOWS\AppPatch\SETA0.tmp (5.1.2600.2558)
1.625: Destination:C:\WINDOWS\AppPatch\acgenral.dll (5.1.2600.2180)
1.625: Source:C:\WINDOWS\system32\_000023_.tmp.dll (5.1.2600.2180)
1.625: Destination:
1.641: Source:C:\WINDOWS\system32\SETA7.tmp (5.1.2600.2622)
1.641: Destination:C:\WINDOWS\system32\winsrv.dll (5.1.2600.2180)
1.656: Source:C:\WINDOWS\system32\SETA8.tmp (5.1.2600.2622)
1.656: Destination:C:\WINDOWS\system32\user32.dll (5.1.2600.2180)
1.656: Source:C:\WINDOWS\system32\SETA9.tmp (5.1.2600.2622)
1.656: Destination:C:\WINDOWS\system32\authz.dll (5.1.2600.2180)
1.656: ---- New Information In The Registry ------
1.672: Source:C:\WINDOWS\system32\SET7A.tmp (6.0.2900.2530)
1.672: Destination:C:\WINDOWS\system32\mlang.dll (6.0.2900.2180)
1.672: Source:C:\WINDOWS\system32\_000013_.tmp.dll (5.1.2600.2180)
1.672: Destination:
1.688: Source:C:\WINDOWS\system32\DllCache\SET9C.tmp
1.688: Destination:C:\WINDOWS\system32\DllCache\sysmain.sdb (0.2.0.41110)
1.703: Source:C:\WINDOWS\system32\DllCache\SET9E.tmp (5.1.2600.2558)
1.703: Destination:C:\WINDOWS\system32\DllCache\acgenral.dll (5.1.2600.2558)
1.719: Source:C:\WINDOWS\AppPatch\SET9F.tmp
1.719: Destination:C:\WINDOWS\AppPatch\sysmain.sdb (0.2.0.40804)
1.735: Source:C:\WINDOWS\AppPatch\SETA0.tmp (5.1.2600.2558)
1.735: Destination:C:\WINDOWS\AppPatch\acgenral.dll (5.1.2600.2180)
1.735: Source:C:\WINDOWS\system32\_000023_.tmp.dll (5.1.2600.2180)
1.735: Destination:
1.735: Source:C:\WINDOWS\system32\SETA7.tmp (5.1.2600.2622)
1.750: Destination:C:\WINDOWS\system32\winsrv.dll (5.1.2600.2180)
1.750: Source:C:\WINDOWS\system32\SETA8.tmp (5.1.2600.2622)
1.750: Destination:C:\WINDOWS\system32\user32.dll (5.1.2600.2180)
1.750: Source:C:\WINDOWS\system32\SETA9.tmp (5.1.2600.2622)
1.750: Destination:C:\WINDOWS\system32\authz.dll (5.1.2600.2180)
1.766: SetProductTypes: InfProductBuildType=BuildType.IC
1.766: SetAltOsLoaderPath: No section uses DirId 65701; done.
1.828: DoInstallation: FetchSourceURL for c:\program files\autopatcher\modules\components\kb893803_x86_enu.apm_files\update\update_wxp.inf failed
1.828: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$
1.844: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
1.844: BuildCabinetManifest: update.url absent
1.860: Starting AnalyzeComponents
1.860: AnalyzePhaseZero used 0 ticks
1.860: No c:\windows\INF\updtblk.inf file.
1.860: User specified '-o'; ignoring any OEM driver files.
2.766: AnalyzePhaseOne: used 906 ticks
2.766: AnalyzeComponents: Hotpatch analysis disabled; skipping.
2.766: AnalyzeComponents: Hotpatching is disabled.
2.922: AnalyzePhaseTwo used 156 ticks
2.922: AnalyzePhaseThree used 0 ticks
2.922: AnalyzePhaseFive used 0 ticks
2.922: AnalyzePhaseSix used 0 ticks
2.922: AnalyzeComponents used 1062 ticks
2.922: Downloading 0 files
2.922: bPatchMode = FALSE
2.922: Inventory complete: ReturnStatus=0, 1094 ticks
2.922: Num Ticks for invent : 1094
2.922: Conditional load of section MSI.Reg.Install.Condition succeeded
2.922: Allocation size of drive C: is 4096 bytes, free space = 47003144192 bytes
2.922: Free space of directory c:\windows adjusted to 47003140096
2.953: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
2.953: Drive C: free 44825MB req: 5MB w/uninstall: NOT CALCULATED.
2.953: CabinetBuild complete
2.953: Num Ticks for Cabinet build : 31
2.953: DynamicStrings section not defined or empty.
6.891: FileInUse:: need to restart already, turn off
6.891: FileInUse:: Add to list - Service Name: msiserver
6.906: In order to successfully complete this installation, the following services will automatically be stopped and restarted.
6.906: Windows Installer.
8.906: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
9.391: Num Ticks for Backup : 6438
19.953: Num Ticks for creating uninst inf : 10562
19.969: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0
19.969: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
26.422: System Restore Point set.
26.641: PFE2: Not avoiding Per File Exceptions.
26.781: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.KB893803v2_wxp.cat with error 0x57
27.438: Copied file: C:\WINDOWS\system32\msi.dll
27.625: Copied file: C:\WINDOWS\system32\msiexec.exe
27.813: Copied file: C:\WINDOWS\system32\msihnd.dll
28.016: Copied file: C:\WINDOWS\system32\msimsg.dll
28.125: Copied file: C:\WINDOWS\system32\msisip.dll
28.281: Copied file: C:\WINDOWS\system32\DllCache\msi.dll
28.391: Copied file: C:\WINDOWS\system32\DllCache\msiexec.exe
28.594: Copied file: C:\WINDOWS\system32\DllCache\msihnd.dll
28.703: Copied file: C:\WINDOWS\system32\DllCache\msimsg.dll
28.828: Copied file: C:\WINDOWS\system32\DllCache\msisip.dll
28.828: DoInstallation: Installing assemblies with source root path: c:\program files\autopatcher\modules\components\kb893803_x86_enu.apm_files\
28.828: Num Ticks for Copying files : 8875
29.078: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for MSI.Reg.Install: 0x5
29.078: DoInstallationoRegistryUpdates failed
29.219: Access is denied.
29.219: KB893803v2 installation did not complete.Select 'OK' to undo the changes that have been made.
29.235: Starting process: C:\WINDOWS\$MSI31Uninstall_KB893803v2$\spuninst\spuninst.exe /~ -q -z
37.672: Software Update Rollback has completed with return code 0xbc2. This rollback requires a reboot.
37.672: KB893803v2 installation did not complete.Windows Installer has been partially updated and may not work properly.
3.297: DoInstallation: CleanPFR failed: 0x2
3.343: SetProductTypes: InfProductBuildType=BuildType.IC
3.343: SetAltOsLoaderPath: No section uses DirId 65701; done.
3.515: DoInstallation: FetchSourceURL for c:\468b0247a5e236cfb3ae3e550ea882\update\update_wxp.inf failed
3.531: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
3.531: BuildCabinetManifest: update.url absent
3.531: Starting AnalyzeComponents
3.531: AnalyzePhaseZero used 0 ticks
3.531: No c:\windows\INF\updtblk.inf file.
3.531: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
3.531: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
5.125: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$
19.156: Failed to query DriverPath of ROOT\LEGACY_AVG7RSW\0000 0x2
30.187: OEM file scan used 26656 ticks
30.734: AnalyzePhaseOne: used 27203 ticks
30.734: AnalyzeComponents: Hotpatch analysis disabled; skipping.
30.734: AnalyzeComponents: Hotpatching is disabled.
30.750: AnalyzePhaseTwo used 16 ticks
30.750: AnalyzePhaseThree used 0 ticks
30.750: AnalyzePhaseFive used 0 ticks
30.750: AnalyzePhaseSix used 0 ticks
30.750: AnalyzeComponents used 27219 ticks
30.750: Downloading 0 files
30.750: bPatchMode = FALSE
30.750: Inventory complete: ReturnStatus=0, 27235 ticks
30.750: Num Ticks for invent : 27235
30.750: Conditional load of section MSI.Reg.Install.Condition succeeded
30.750: Allocation size of drive C: is 4096 bytes, free space = 43101396992 bytes
30.781: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
30.781: Drive C: free 41104MB req: 5MB w/uninstall: NOT CALCULATED.
30.781: CabinetBuild complete
30.781: Num Ticks for Cabinet build : 31
30.781: DynamicStrings section not defined or empty.
30.812: FileInUse:: need to restart already, turn off
30.812: FileInUse:: Add to list - Service Name: msiserver
31.812: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
32.172: Num Ticks for Backup : 1391
40.593: Num Ticks for creating uninst inf : 8421
40.593: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0
40.593: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
46.797: System Restore Point set.
46.906: PFE2: Not avoiding Per File Exceptions.
46.937: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.KB893803v2_wxp.cat with error 0x57
48.000: Copied file: C:\WINDOWS\system32\msi.dll
48.312: Copied file: C:\WINDOWS\system32\msiexec.exe
48.515: Copied file: C:\WINDOWS\system32\msihnd.dll
49.015: Copied file: C:\WINDOWS\system32\msimsg.dll
49.203: Copied file: C:\WINDOWS\system32\msisip.dll
49.375: Copied file: C:\WINDOWS\system32\DllCache\msi.dll
49.531: Copied file: C:\WINDOWS\system32\DllCache\msiexec.exe
49.640: Copied file: C:\WINDOWS\system32\DllCache\msihnd.dll
49.843: Copied file: C:\WINDOWS\system32\DllCache\msimsg.dll
50.000: Copied file: C:\WINDOWS\system32\DllCache\msisip.dll
50.031: DoInstallation: Installing assemblies with source root path: c:\468b0247a5e236cfb3ae3e550ea882\
50.031: Num Ticks for Copying files : 9438
50.672: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for MSI.Reg.Install: 0x5
50.672: DoInstallationoRegistryUpdates failed
51.625: Access is denied.
59.625: Message displayed to the user: Access is denied.
59.625: User Input: OK
59.640: KB893803v2 installation did not complete.Select 'OK' to undo the changes that have been made.
64.312: Message displayed to the user: KB893803v2 installation did not complete.Select 'OK' to undo the changes that have been made.
64.312: User Input: OK
64.328: Starting process: C:\WINDOWS\$MSI31Uninstall_KB893803v2$\spuninst\spuninst.exe /~ -u -z
72.437: Software Update Rollback has completed with return code 0xbc2. This rollback requires a reboot.
72.437: KB893803v2 installation did not complete.Windows Installer has been partially updated and may not work properly.
80.515: Message displayed to the user: KB893803v2 installation did not complete.Windows Installer has been partially updated and may not work properly.
80.515: User Input: OK
80.515: Update.exe extended error code = 0x5
80.515: Update.exe return code was masked to 0x643 for MSI custom action compliance.
Shutdown Initiated in Self Extractor
***0.109: ================================================================================
0.140: 2008/02/09 12:59:29.625 (local)
0.140: C:\WINDOWS\SoftwareDistribution\Download\ad9c4c2a779933f83b51a49a2c88838d\update\update.exe (version 6.1.22.4)
0.140: Failed To Enable SE_SHUTDOWN_PRIVILEGE
0.140: Hotfix started with following command line: /norestart /quiet -er /ParentInfo:2836839d7bce8044b9378398aea82292
3.078: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with error 0x2
3.078: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with error 0x2
3.078: DoInstallation: CleanPFR failed: 0x2
3.094: SetProductTypes: InfProductBuildType=BuildType.IC
3.094: SetAltOsLoaderPath: No section uses DirId 65701; done.
3.140: DoInstallation: FetchSourceURL for c:\windows\softwaredistribution\download\ad9c4c2a779933f83b51a49a2c88838d\update\update_wxp.inf failed
3.140: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$
3.140: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
3.140: BuildCabinetManifest: update.url absent
3.140: Starting AnalyzeComponents
3.140: AnalyzePhaseZero used 0 ticks
3.140: No c:\windows\INF\updtblk.inf file.
3.140: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
3.140: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
18.297: Failed to query DriverPath of ROOT\LEGACY_AVG7RSW\0000 0x2
20.656: OEM file scan used 17516 ticks
20.656: AnalyzeComponents: Cancelled
20.656: Inventory complete: ReturnStatus=1223, 17516 ticks
20.687: Num Ticks for invent : 17547
21.047: KB893803v2 Setup canceled.
21.047: Update.exe extended error code = 0xf00dWednesday, February 20, 2008 3:12 PM -
ok thanks
James H McDonaldThursday, April 16, 2009 3:27 PM