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    Hi,

    I am currently having an issue in downloading the organization data service from the following location

    Settings-->Customization-->Develpoment Resources i am getting the following error:

    An error has occurred.
    Try this action again.If the problem continues,
    check the microsoft dynamincs CRM comunity for
    solutions or contact your organization's microsoft dynamic's CRM administrator.
    Finally,you can contact microsoft support.

    The other 3 are downloadable but this one seems to fail.

    I have attempted to create a new organization but this still does not seem to work.

    Thanks

    Mike

    Tuesday, November 15, 2011 9:08 AM

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    I have listed the event viewer error related message below.

    Some help would be greatly appreciated..

     

    Log Name:      Application
    Source:        ASP.NET 4.0.30319.0
    Date:          15/11/2011 12:44:19
    Event ID:      1309
    Task Category: Web Event
    Level:         Warning
    Keywords:      Classic
    User:          N/A
    Computer:      CRMDEV.int.org
    Description:
    Event code: 3005
    Event message: An unhandled exception has occurred.
    Event time: 15/11/2011 12:44:18
    Event time (UTC): 15/11/2011 12:44:18
    Event ID: f851a91a546e4199bcee83c3555f7f0d
    Event sequence: 3554
    Event occurrence: 7
    Event detail code: 0
     
    Application information:
        Application domain: /LM/W3SVC/1/ROOT-1-129658293161406250
        Trust level: Full
        Application Virtual Path: /
        Application Path: C:\Program Files\Microsoft Dynamics CRM\CRMWeb\
        Machine name: CRMDEV 
     
    Process information:
        Process ID: 2448
        Process name: w3wp.exe
        Account name: MP\DEVCRM 
     
    Exception information:
        Exception type: WebException
        Exception message: The remote server returned an error: (401) Unauthorized.
       at System.Net.HttpWebRequest.GetResponse()
       at Microsoft.Crm.Web.Tools.SystemCustomization.DownloadPage.DownloadFile(String link, String fileName)
       at Microsoft.Crm.Web.Tools.SystemCustomization.DownloadPage.DownloadOrganizationDataService()
       at Microsoft.Crm.Web.Tools.SystemCustomization.DownloadPage.ConfigurePage()
       at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

     
     
    Request information:
        Request URL: http://crmdev.org/DevInt/Tools/SystemCustomization/WsdlProgramming/download.aspx?file=OrganizationDataService
        Request path: /DevInt/Tools/SystemCustomization/WsdlProgramming/download.aspx
        User host address: 0000000000
        User: MP\DEVCRM 
        Is authenticated: True
        Authentication Type: Negotiate
        Thread account name: MP\DEVCRM 
     
    Thread information:
        Thread ID: 20
        Thread account name: MP\DEVCRM
        Is impersonating: False
        Stack trace:    at System.Net.HttpWebRequest.GetResponse()
       at Microsoft.Crm.Web.Tools.SystemCustomization.DownloadPage.DownloadFile(String link, String fileName)
       at Microsoft.Crm.Web.Tools.SystemCustomization.DownloadPage.DownloadOrganizationDataService()
       at Microsoft.Crm.Web.Tools.SystemCustomization.DownloadPage.ConfigurePage()
       at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
     
     
    Custom event details:

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="ASP.NET 4.0.30319.0" />
        <EventID Qualifiers="32768">1309</EventID>
        <Level>3</Level>
        <Task>3</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2011-11-15T12:44:19.000000000Z" />
        <EventRecordID>4916</EventRecordID>
        <Channel>Application</Channel>
        <Computer>CRMDEV.int.org</Computer>
        <Security />
      </System>
      <EventData>
        <Data>3005</Data>
        <Data>An unhandled exception has occurred.</Data>
        <Data>15/11/2011 12:44:18</Data>
        <Data>15/11/2011 12:44:18</Data>
        <Data>f851a91a546e4199bcee83c3555f7f0d</Data>
        <Data>3554</Data>
        <Data>7</Data>
        <Data>0</Data>
        <Data>/LM/W3SVC/1/ROOT-1-129658293161406250</Data>
        <Data>Full</Data>
        <Data>/</Data>
        <Data>C:\Program Files\Microsoft Dynamics CRM\CRMWeb\</Data>
        <Data>CRMDEV</Data>
        <Data>
        </Data>
        <Data>2448</Data>
        <Data>w3wp.exe</Data>
        <Data>MP\DEVCRM</Data>
        <Data>WebException</Data>
        <Data>The remote server returned an error: (401) Unauthorized.
       at System.Net.HttpWebRequest.GetResponse()
       at Microsoft.Crm.Web.Tools.SystemCustomization.DownloadPage.DownloadFile(String link, String fileName)
       at Microsoft.Crm.Web.Tools.SystemCustomization.DownloadPage.DownloadOrganizationDataService()
       at Microsoft.Crm.Web.Tools.SystemCustomization.DownloadPage.ConfigurePage()
       at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

    </Data>
        <Data>http://crmdev.medicalprotection.org/DevInt/Tools/SystemCustomization/WsdlProgramming/download.aspx?file=OrganizationDataService</Data>
        <Data>/DevInt/Tools/SystemCustomization/WsdlProgramming/download.aspx</Data>
        <Data>10.1.1.226</Data>
        <Data>MP\DEVCRM</Data>
        <Data>True</Data>
        <Data>Negotiate</Data>
        <Data>MP\DEVCRM</Data>
        <Data>20</Data>
        <Data>MP\DEVCRM</Data>
        <Data>False</Data>
        <Data>   at System.Net.HttpWebRequest.GetResponse()
       at Microsoft.Crm.Web.Tools.SystemCustomization.DownloadPage.DownloadFile(String link, String fileName)
       at Microsoft.Crm.Web.Tools.SystemCustomization.DownloadPage.DownloadOrganizationDataService()
       at Microsoft.Crm.Web.Tools.SystemCustomization.DownloadPage.ConfigurePage()
       at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
    </Data>
      </EventData>
    </Event>

    Tuesday, November 15, 2011 12:56 PM
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    Hi Michael.

    Did you ever figure this one out?
    We have the same problem now.

    Error
    An error has occured
    Try this action again. If the problem continues, check the microsoft
    Dynamics CRM community for solutions or contact your organizations's
    Microsoft Dynamics CrM Administrator. Finally, you can contact Microsoft support.

    We get the same Event Message as posted above.

    This is then we try to download the CSDL file.
    The link to the svc is working.

    The WSDL downloads are also okey.

    Thanks
    Joachim

    Monday, February 18, 2013 5:59 PM
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    Please use http://support.microsoft.com/kb/911353

    Method 2: Disable the loopback check on the Microsoft Dynamics CRM server

    • Click Start, click Run, type regedit, and then click OK.
    • Locate and then right-click the following registry subkey:
      HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Lsa
    • Point to New, and then click DWORD Value.
    • Type DisableLoopbackCheck, and then press ENTER.
    • Right-click DisableLoopbackCheck, and then click Modify.
    • In the Value data box, type 1, and then click OK.
    • On the File menu, click Exit.

    Hope this helps.

    Thursday, March 21, 2013 11:41 AM