Asked by:
Unable to download developer resource

Question
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Hi,
I am currently having an issue in downloading the organization data service from the following location
Settings-->Customization-->Develpoment Resources i am getting the following error:
An error has occurred.
Try this action again.If the problem continues,
check the microsoft dynamincs CRM comunity for
solutions or contact your organization's microsoft dynamic's CRM administrator.
Finally,you can contact microsoft support.The other 3 are downloadable but this one seems to fail.
I have attempted to create a new organization but this still does not seem to work.
Thanks
Mike
Tuesday, November 15, 2011 9:08 AM
All replies
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I have listed the event viewer error related message below.
Some help would be greatly appreciated..
Log Name: Application
Source: ASP.NET 4.0.30319.0
Date: 15/11/2011 12:44:19
Event ID: 1309
Task Category: Web Event
Level: Warning
Keywords: Classic
User: N/A
Computer: CRMDEV.int.org
Description:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 15/11/2011 12:44:18
Event time (UTC): 15/11/2011 12:44:18
Event ID: f851a91a546e4199bcee83c3555f7f0d
Event sequence: 3554
Event occurrence: 7
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/1/ROOT-1-129658293161406250
Trust level: Full
Application Virtual Path: /
Application Path: C:\Program Files\Microsoft Dynamics CRM\CRMWeb\
Machine name: CRMDEV
Process information:
Process ID: 2448
Process name: w3wp.exe
Account name: MP\DEVCRM
Exception information:
Exception type: WebException
Exception message: The remote server returned an error: (401) Unauthorized.
at System.Net.HttpWebRequest.GetResponse()
at Microsoft.Crm.Web.Tools.SystemCustomization.DownloadPage.DownloadFile(String link, String fileName)
at Microsoft.Crm.Web.Tools.SystemCustomization.DownloadPage.DownloadOrganizationDataService()
at Microsoft.Crm.Web.Tools.SystemCustomization.DownloadPage.ConfigurePage()
at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Request information:
Request URL: http://crmdev.org/DevInt/Tools/SystemCustomization/WsdlProgramming/download.aspx?file=OrganizationDataService
Request path: /DevInt/Tools/SystemCustomization/WsdlProgramming/download.aspx
User host address: 0000000000
User: MP\DEVCRM
Is authenticated: True
Authentication Type: Negotiate
Thread account name: MP\DEVCRM
Thread information:
Thread ID: 20
Thread account name: MP\DEVCRM
Is impersonating: False
Stack trace: at System.Net.HttpWebRequest.GetResponse()
at Microsoft.Crm.Web.Tools.SystemCustomization.DownloadPage.DownloadFile(String link, String fileName)
at Microsoft.Crm.Web.Tools.SystemCustomization.DownloadPage.DownloadOrganizationDataService()
at Microsoft.Crm.Web.Tools.SystemCustomization.DownloadPage.ConfigurePage()
at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Custom event details:Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="ASP.NET 4.0.30319.0" />
<EventID Qualifiers="32768">1309</EventID>
<Level>3</Level>
<Task>3</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-11-15T12:44:19.000000000Z" />
<EventRecordID>4916</EventRecordID>
<Channel>Application</Channel>
<Computer>CRMDEV.int.org</Computer>
<Security />
</System>
<EventData>
<Data>3005</Data>
<Data>An unhandled exception has occurred.</Data>
<Data>15/11/2011 12:44:18</Data>
<Data>15/11/2011 12:44:18</Data>
<Data>f851a91a546e4199bcee83c3555f7f0d</Data>
<Data>3554</Data>
<Data>7</Data>
<Data>0</Data>
<Data>/LM/W3SVC/1/ROOT-1-129658293161406250</Data>
<Data>Full</Data>
<Data>/</Data>
<Data>C:\Program Files\Microsoft Dynamics CRM\CRMWeb\</Data>
<Data>CRMDEV</Data>
<Data>
</Data>
<Data>2448</Data>
<Data>w3wp.exe</Data>
<Data>MP\DEVCRM</Data>
<Data>WebException</Data>
<Data>The remote server returned an error: (401) Unauthorized.
at System.Net.HttpWebRequest.GetResponse()
at Microsoft.Crm.Web.Tools.SystemCustomization.DownloadPage.DownloadFile(String link, String fileName)
at Microsoft.Crm.Web.Tools.SystemCustomization.DownloadPage.DownloadOrganizationDataService()
at Microsoft.Crm.Web.Tools.SystemCustomization.DownloadPage.ConfigurePage()
at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)</Data>
<Data>http://crmdev.medicalprotection.org/DevInt/Tools/SystemCustomization/WsdlProgramming/download.aspx?file=OrganizationDataService</Data>
<Data>/DevInt/Tools/SystemCustomization/WsdlProgramming/download.aspx</Data>
<Data>10.1.1.226</Data>
<Data>MP\DEVCRM</Data>
<Data>True</Data>
<Data>Negotiate</Data>
<Data>MP\DEVCRM</Data>
<Data>20</Data>
<Data>MP\DEVCRM</Data>
<Data>False</Data>
<Data> at System.Net.HttpWebRequest.GetResponse()
at Microsoft.Crm.Web.Tools.SystemCustomization.DownloadPage.DownloadFile(String link, String fileName)
at Microsoft.Crm.Web.Tools.SystemCustomization.DownloadPage.DownloadOrganizationDataService()
at Microsoft.Crm.Web.Tools.SystemCustomization.DownloadPage.ConfigurePage()
at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
</Data>
</EventData>
</Event>Tuesday, November 15, 2011 12:56 PM -
Hi Michael.
Did you ever figure this one out?
We have the same problem now.Error
An error has occured
Try this action again. If the problem continues, check the microsoft
Dynamics CRM community for solutions or contact your organizations's
Microsoft Dynamics CrM Administrator. Finally, you can contact Microsoft support.
We get the same Event Message as posted above.
This is then we try to download the CSDL file.
The link to the svc is working.
The WSDL downloads are also okey.
Thanks
JoachimMonday, February 18, 2013 5:59 PM -
Please use http://support.microsoft.com/kb/911353
Method 2: Disable the loopback check on the Microsoft Dynamics CRM server
- Click Start, click Run, type regedit, and then click OK.
- Locate and then right-click the following registry subkey:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Lsa
- Point to New, and then click DWORD Value.
- Type DisableLoopbackCheck, and then press ENTER.
- Right-click DisableLoopbackCheck, and then click Modify.
- In the Value data box, type 1, and then click OK.
- On the File menu, click Exit.
Hope this helps.
Thursday, March 21, 2013 11:41 AM