Name Change on old certificates RRS feed

  • Question

  • Hi there, I have contacted the mcphelp@microsoft.com e-mail address for assistance on changing my name on some old certificates. To say that it has been frustrating is an understatement. After three weeks it seems that I finally got the information that was needed and the final e-mail back to me was what name did I want the old name changed to. This is of course after providing the court-ordered name change and new State issued I.D. to Microsoft. Now I have received nothing to confirm that the name has been changed or what the logon credentials to access the MCP site should be. So essentially I've given you my new paperwork, copies of my I.D. and have got nothing in return after three weeks. Can anyone get this seemingly simply task completed?
    Thursday, March 24, 2011 6:07 PM


  • Finally got the confirmation info from you guys and have saved my old transcripts. Thanks anyways, alan
    • Marked as answer by Alan Pae Thursday, March 24, 2011 7:59 PM
    Thursday, March 24, 2011 7:59 PM