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Mediasmart Home Server Fried... how can I still use my WHS license? RRS feed

  • Question

  • I purchased an HP Mediasmart Home Server EX470, my motherboard is now dead.  This was a significant investment for me and my family and it is out of warranty.

     

    How can I use my already owned license for WHS on a new server?  Obviously the operating system on my dead EX470 is useless.

     

    Can I have the disks sent to me and the use my license to activate on new hardware.  I am thinking of buying a new server with NO software since I feel I already own a copy of the software.

     

    Any thoughts/suggestions?

     

    Thanks in advance.

     

    AceHaynes

    • Edited by AceHaynes Friday, January 22, 2010 5:47 AM Pasted bad data
    Friday, January 22, 2010 5:46 AM

Answers

  • The Windows Home Server Software is only available as OEM (Originial Equipment Manufacturer) version. Unfortunately this basically means that your WHS license is bound to the hardware it came with. The EULA (end user license agreement) does not allow that you install and activate the software on a different machine. Have you contacted HP and asked for a motherboard replacement? I believe this would be the best way to go.

    Andreas M.
    Friday, January 22, 2010 8:24 AM
  • In the US, certainly you can't do so legally (as Andreas has said). As I've said in relpy to Oliver, it's not practical to do so in any case, as nobody is going to provide you with a set of disks that will let you install on arbitrary hardware, and then re-use the product key on the COA attached to your server.

    Since your server is out of warranty, your options are rather limited. I doubt that HP still has the parts to repair your server, so fixing it isn't likely to be possible. You can buy a new HP server (which is what I might do in your situation) or you can buy the software from e.g. Newegg and build your own.
    I'm not on the WHS team, I just post a lot. :)
    Friday, January 22, 2010 1:03 PM
    Moderator

All replies

  • The Windows Home Server Software is only available as OEM (Originial Equipment Manufacturer) version. Unfortunately this basically means that your WHS license is bound to the hardware it came with. The EULA (end user license agreement) does not allow that you install and activate the software on a different machine. Have you contacted HP and asked for a motherboard replacement? I believe this would be the best way to go.

    Andreas M.
    Friday, January 22, 2010 8:24 AM
  • Hi Andreas M.,

    > The Windows Home Server Software is only available as OEM (Originial
    > Equipment Manufacturer) version. Unfortunately this basically means
    > that your WHS license is bound to the hardware it came with. The EULA
    > (end user license agreement) does not allow that you install and
    > activate the software on a different machine. Have you contacted HP
    > and asked for a motherboard replacement? I believe this would be the
    > best way to go.
    >

    Caution this is only true outside Europe! :)
    In Europe it is imo legal to use that license you purchased as that OEM license
    bundeling is basically not allowed in Europe.

    --
    Oliver Sommer | MVP Essential Business Server
    SBS TechNet Seminare im Februar und März 2010:
    Köln http://www.microsoft.com/germany/events/eventdetail.aspx?EventID=1032440461
    Bad Homburg http://www.microsoft.com/germany/events/eventdetail.aspx?EventID=1032440466
    Unterschleißheim http://www.microsoft.com/germany/events/eventdetail.aspx?EventID=1032440468



    Arbeitsplatz PCs über den EBS und SBS Remote-Webarbeitsplatz einschalten: http://WOL4RWW.de
    Friday, January 22, 2010 9:59 AM
  • Two things, Oliver.
    1. The last time I looked (admittedly nearly two years ago) the EULA for the software in Europe is identical in this area to the EULA in the U.S. And bundling in the E.U. is only illegal, as far as I can tell, where it's anticompetitive. This bundling probably wouldn't be seen that way, and it is, in any case, a legal theory that I would not wish to test. Note that I Am Not A Lawyer (are you?)...
    2. In the case of an OEM server, it doesn't matter what the EULA says, or what the law says. You can't obtain a disk which will allow you to install Windows Home Server on an arbitrary set of non-HP hardware which will accept the product key on the COA attached to the HP server. So the product key is still tied to HP.

    I'm not on the WHS team, I just post a lot. :)
    Friday, January 22, 2010 12:45 PM
    Moderator
  • In the US, certainly you can't do so legally (as Andreas has said). As I've said in relpy to Oliver, it's not practical to do so in any case, as nobody is going to provide you with a set of disks that will let you install on arbitrary hardware, and then re-use the product key on the COA attached to your server.

    Since your server is out of warranty, your options are rather limited. I doubt that HP still has the parts to repair your server, so fixing it isn't likely to be possible. You can buy a new HP server (which is what I might do in your situation) or you can buy the software from e.g. Newegg and build your own.
    I'm not on the WHS team, I just post a lot. :)
    Friday, January 22, 2010 1:03 PM
    Moderator
  • Hi Ken,

    > Two things, Oliver.
    >
    > The last time I looked (admittedly nearly two years ago) the EULA for
    > the software in Europe is identical in this area to the EULA in the
    > U.S. And bundling in the E.U. is only illegal, as far as I can tell,
    > where it's anticompetitive. This bundling probably wouldn't be seen
    > that way, and it is, in any case, a legal theory that I would not wish
    > to test. Note that I Am Not A Lawyer (are you?)... In the case of an
    > OEM server, it doesn't matter what the EULA says, or what the law
    > says. You can't obtain a disk which will allow you to install Windows
    > Home Server on an arbitrary set of non-HP hardware which will accept
    > the product key on the COA attached to the HP server. So the product
    > key is still tied to HP.
    >

    As enduser common understanding of lawers is that you are (at least in germany)
    legaly allowed to unbundle those OEM licenses from your hardware and use
    it with new or other hw.

    I'm not a lawyer also, but this is in IT magazins repeativly.

    --
    Oliver Sommer | MVP Essential Business Server
    SBS TechNet Seminare im Februar und März 2010:
    Köln http://www.microsoft.com/germany/events/eventdetail.aspx?EventID=1032440461
    Bad Homburg http://www.microsoft.com/germany/events/eventdetail.aspx?EventID=1032440466
    Unterschleißheim http://www.microsoft.com/germany/events/eventdetail.aspx?EventID=1032440468



    Arbeitsplatz PCs über den EBS und SBS Remote-Webarbeitsplatz einschalten: http://WOL4RWW.de
    Friday, January 22, 2010 10:15 PM