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system crashed, reformatted and loaded xp again, office re install cannot validate product key. Including windows AND office notes from validation RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-J8BM6-MXPH6-3R2BW
    Windows Product Key Hash: YMRVitCEjlJfwDQfjDvm97FbWA4=
    Windows Product ID: 76477-OEM-2111907-00103
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    ID: {93C7B07C-D9C4-4F7F-A058-B2D60583B706}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 101 Not Activated
    Microsoft Office Professional Edition 2003 - 101 Not Activated
    Microsoft Office Standard Edition 2003 - 104 Unknown PID
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-230-1_3E121E02-154-80070002_E5ECEA81-80-80070002_B4D0AA8B-967-80070002_B4D0AA8B-920-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{93C7B07C-D9C4-4F7F-A058-B2D60583B706}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3R2BW</PKey><PID>76477-OEM-2111907-00103</PID><PIDType>2</PIDType><SID>S-1-5-21-938552158-1840774212-879326361</SID><SYSTEM><Manufacturer>EMACHINES                       </Manufacturer><Model>T5010                           </Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>AG91510J.15A.0816.2005.0214.1818</Version><SMBIOSVersion major="2" minor="3"/><Date>20050214000000.000000+000</Date><SLPBIOS>Gateway,Gateway,Gateway,Gateway</SLPBIOS></BIOS><HWID>5FBC3D470184405D</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>eMachines</name><model>T5010</model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>411A0F01361BDA4</Val><Hash>nEEXex19s/jK06y+M49BrnkCbjg=</Hash><Pid>73931-722-6737741-57310</Pid><PidType>1</PidType></Product><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>104</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><PidType>0</PidType></Product></Products><Applications><App Id="15" Version="11" Result="101"/><App Id="16" Version="11" Result="101"/><App Id="18" Version="11" Result="101"/><App Id="19" Version="11" Result="101"/><App Id="1A" Version="11" Result="101"/><App Id="1B" Version="11" Result="101"/><App Id="44" Version="11" Result="101"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1E848:emachines inc|1E848:Gateway, Inc|1E840:Gateway, Inc
    Marker string from OEMBIOS.DAT: Gateway,Gateway,Gateway,Gateway

    OEM Activation 2.0 Data-->
    N/A

     

    • Moved by Darin Smith MS Thursday, October 14, 2010 9:25 PM Office issue moved to Office forum (From:Windows XP Genuine Advantage Validation Issues (Windows XP))
    Tuesday, October 12, 2010 3:45 PM

Answers

  • OGA Data-->
    Office Status: 101 Not Activated
    Microsoft Office Professional Edition 2003 - 101 Not Activated
    Microsoft Office Standard Edition 2003 - 104 Unknown PID

    What version of Office did you install? Professional or Standard?

    Try uninstalling both versions and then reinstall the correct version and try activating.


    David
    Microsoft Answers Support Engineer
    Visit our Microsoft Answers Feedback Forum and let us know what you think.
    • Proposed as answer by Darin Smith MS Thursday, October 14, 2010 9:25 PM
    • Marked as answer by Darin Smith MS Thursday, October 21, 2010 10:10 PM
    Wednesday, October 13, 2010 12:54 AM
    Moderator

All replies

  • OGA Data-->
    Office Status: 101 Not Activated
    Microsoft Office Professional Edition 2003 - 101 Not Activated
    Microsoft Office Standard Edition 2003 - 104 Unknown PID

    What version of Office did you install? Professional or Standard?

    Try uninstalling both versions and then reinstall the correct version and try activating.


    David
    Microsoft Answers Support Engineer
    Visit our Microsoft Answers Feedback Forum and let us know what you think.
    • Proposed as answer by Darin Smith MS Thursday, October 14, 2010 9:25 PM
    • Marked as answer by Darin Smith MS Thursday, October 21, 2010 10:10 PM
    Wednesday, October 13, 2010 12:54 AM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Thursday, October 21, 2010 10:11 PM