Explorer Updates RRS feed

  • Question


    I have installed the Latest Version of Explorer reccommended, the updates and restarted my computer as ONE CARE requested.  After completing all of this several times.....One Care still says I need to install the latest version of explorer.  Any suggestions?
    Monday, August 18, 2008 7:03 PM


All replies

  • KDG14,


    Can you forward over the exact error message?

    and which operating system you have?


    Try to reset OneCare as well:

    Try the database reset tool - 




    I hope this helps,

    Lori MS

    Monday, August 18, 2008 9:17 PM

    OK, I did that and Window's Live care One still says.......Update Internet Explorer  A newer version of Internet Explorer is available and is not yet installed on your computer.  It provides anti-phishing functionality and also offers improved performance, security, reliability, and compatibility with your other programs.


    I updated to the latest Version of Explorer 7 service pack 2 as reccommended.  Did this a couple times and am still getting this message. 


    Need help!

    Tuesday, August 19, 2008 2:45 AM
  • If you open IE and confirm that you are using IE7 and OneCare still reports that IE7 is not installed, please contact support for assistance.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2



    Tuesday, August 19, 2008 12:10 PM