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Windows Mail Support (for Vista x86) RRS feed

  • Question

  • Error message states that multiple instances are open when this is not the case.  User has no desire to upgrade to Outlook.

     

    Attempts to repair have included:

    Checking Task Manager for multiple instances

    Virus/spyware/malware scan

    Troubleshooting after a clean boot

    Upgrade to Windows Live Mail

    Deleting email database and reconstructing (this made it work for 2 days for the user, but the problem has resurfaced)

     

    All the steps here have been followed:

    http://social.answers.microsoft.com/Forums/en-US/vistaprograms/thread/8dc9539a-e1f3-432a-8c05-4dd1ee3c6c3a

     

    I need to know where to post a followup to this for further support as the issue keeps reoccurring

    Best, Jamie Z

     

    Thursday, October 21, 2010 3:26 PM

Answers