Windows Mail Support (for Vista x86)

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  Error message states that multiple instances are open when this is not the case.  User has no desire to upgrade to Outlook.

   

  Attempts to repair have included:

  Checking Task Manager for multiple instances

  Virus/spyware/malware scan

  Troubleshooting after a clean boot

  Upgrade to Windows Live Mail

  Deleting email database and reconstructing (this made it work for 2 days for the user, but the problem has resurfaced)

   

  All the steps here have been followed:

  http://social.answers.microsoft.com/Forums/en-US/vistaprograms/thread/8dc9539a-e1f3-432a-8c05-4dd1ee3c6c3a

   

  I need to know where to post a followup to this for further support as the issue keeps reoccurring

  Best, Jamie Z

   

  Thursday, October 21, 2010 3:26 PM