Instead of creating a redundant thread, I thought I would try posting here first. I am having similar problems with installing XP SP2. I had to reformat my hard drive due to a virus, and reinstalled using Windows XP Home. The installation stops when it gets to the checking product key part. The product key came from the COA sticker attached to the computer (Toshiba laptop). It has Toshiba's name on it (does not read OEM software or OEM Product on it). I ran the utility as suggested above...following is the report (says my copy is Genuine--I took out the product key info). I appreciate any help you can give me with this problem!
Diagnostic Report (1.7.0062.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key:
Windows Product Key Hash: A+yM9mQ4iLwHkKzViAgSHfUQ5Es=
Windows Product ID: 55277-OEM-2168236-25979
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010300.1.0.hom
CSVLK Server: N/A
CSVLK PID: N/A
ID: {1B44C980-73D9-4B2E-9E63-09F53E161C1A}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.36.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/A
Vista BRT Data-->
Grace Flag: N/A
Commit: N/A
Reboot Flag: N/A
ThreatID(s): N/A
Wgaer.exe Version: N/A, hr = 0x80070002
Wgaer.exe Signed By: N/A, hr = 0x80070002
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2968-80070002_025D1FF3-171-1
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1B44C980-73D9-4B2E-9E63-09F53E161C1A}</UGUID><Version>1.7.0062.0</Version><OS>5.1.2600.2.00010300.1.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YV8DJ</PKey><PID>55277-OEM-2168236-25979</PID><PIDType>3</PIDType><SID>S-1-5-21-1957994488-152049171-725345543</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite M55</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V2.10</Version><SMBIOSVersion major="2" minor="34"/><Date>20060508******.******+***</Date></BIOS><HWID>9F503E07018400E2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData> <Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>C0F87151F48CD00</Val><Hash>TyEPO0DCn2NNdTl+NpaLKddr2rI=</Hash><Pid>73931-640-4773124-57162</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults>
