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'SQL Server Error' when going offline on Outlook 2013 CRM 2011 Plugin RRS feed

  • Question

  • Hi,

    We have an issue that we've raised with MS Support which is still unresolved.

    We are running CRM Server 2011 UR14 and on the client-side we are running Windows 8, Outlook 2013 and the CRM 2011 Outlook Plugin UR14. After adding the organization to Outlook, users are for one time only able to go offline and go back online however if attemtping to go offline for a second time they will receive an error stating 'A SQL Server Error Occurred'.

    In only plausible workaround is to 'Delete Temporary Microsoft Dynamics CRM Client Files' using the CRM Diagnostics utility.

    In terms of resolution and good measure we have fully uninstalled the CRM Client, removed the MSCRM folder from the users AppData/Roaming folders to ensure all traces of CRM have been removed. Having reinstalled and reconfigured organization the same problem recurs.

    This link contains the server and client logs as well as traces and SQL dumps - maybe someone can work out whats going on with this?

    Cheers

    https://www.dropbox.com/s/4hzo3d4pie1j5ta/chriscundy-crmlogs.zip

    Tuesday, August 19, 2014 11:04 AM