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Windows 7 Pro Activation problem

    Question

  • Hello, 

    After a clean reinstall of Windows 7 Pro I am unable to activate this copy. Before reinstall everything was good.

    Here is the output from MGADIAG

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-*****-*****-XH27P
    Windows Product Key Hash: GUwhE+IkKmlnZmw+nkvw04ihy+s=
    Windows Product ID: 55041-011-3315565-86989
    Windows Product ID Type: 6
    Windows License Type: Volume MAK
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {B1B7C069-311D-4715-AD41-AAA813378D44}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B1B7C069-311D-4715-AD41-AAA813378D44}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-011-3315565-86989</PID><PIDType>6</PIDType><SID>S-1-5-21-138791825-2047526634-4034229731</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F1</Version><SMBIOSVersion major="2" minor="7"/><Date>20131216000000.000000+000</Date></BIOS><HWID>FCB93607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7600.16385
    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
    Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 55041-00172-011-331556-03-1033-7600.0000-0302018
    Installation ID: 002221452943787451836262154574876792599176308486039803
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: XH27P
    License Status: Initial grace period
    Time remaining: 43020 minute(s) (29 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 1/30/2018 8:26:21 AM
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:

    HWID Data-->
    HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEA6GG8B6qXdLhgGhZSlJaA0yjT9AHigZZj
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   ALASKA  A M I
      FACP   ALASKA  A M I
      HPET   ALASKA  A M I
      MCFG   ALASKA  A M I
      SSDT   IdeRef  IdeTable
      SSDT   IdeRef  IdeTable
      SSDT   IdeRef  IdeTable
      BGRT   ALASKA  A M I

    Monday, January 29, 2018 10:12 AM

Answers

  • It's likely in that case that the problem arises because of the Key itself.
    You may be able to change the Key to the one on the COA sticker, which should then activate OK.

    Click on the Start button
    in the Search box, enter:

    SLUI 3

    and hit the Enter key.

    Follow the instructions, and if the activation fails, attempt it using Operator Activation...

    telephone activation (operator calls)

    Click on the Start button

    in the Search box, type

    SLUI   4

    and hit the Enter key

    follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you 


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, January 30, 2018 2:30 PM
    Moderator

All replies

  • Until the Grace Period has expired, it's difficult to give a precise reason for the non-activation.

    The most likely cause is that the Volume License in use has been withdrawn or blocked for abuse.

    The other possible cause is that the Key has reached its maximum activation number.

    You need to use Operator Activation and attempt activation - when/if it fails again, ask the operator for the reason.

    telephone activation (operator calls)

    Click on the Start button

    in the Search box, type

    SLUI   4

    and hit the Enter key

    follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you 


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, January 29, 2018 3:52 PM
    Moderator
  • Thank you for reply.

    It is strange because it is reported as Volume MAK License but on the sticker it is OEM. 

    Also, a couple years ago I had no problems reinstalling and reactivating a similar system.

    Tuesday, January 30, 2018 7:32 AM
  • It's likely in that case that the problem arises because of the Key itself.
    You may be able to change the Key to the one on the COA sticker, which should then activate OK.

    Click on the Start button
    in the Search box, enter:

    SLUI 3

    and hit the Enter key.

    Follow the instructions, and if the activation fails, attempt it using Operator Activation...

    telephone activation (operator calls)

    Click on the Start button

    in the Search box, type

    SLUI   4

    and hit the Enter key

    follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you 


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, January 30, 2018 2:30 PM
    Moderator