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I cannot "fix" my OneCare Issues with my PC

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Since I created the management of my circle of PC's my laptop, which is not the hub, keeps giving me the FAIR status and telling me I have problems that are affecting my laptops security and performance. In order to fix it click fix. Well I click fix and nothing happends and now status update. Additionally my Desktop which is the hub all of a sudden has problems being the Hub. So now what?

Tuesday, June 17, 2008 1:13 PM

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On the laptop, try the following:
Fix It doesn't work - use the database reset tool - http://www.microsoft.com/downloads/details.aspx?FamilyID=4bc2594b-95ab-4235-b5b8-41656b38480f&DisplayLang=en

For the desktop, I don't know what you mean by "problems being the Hub." Perhaps it is related to the problems on the laptop? Can you explain the problems in more detail?

-steve
- Marked as answer by Stephen BootsMVP, Moderator Wednesday, December 24, 2008 7:47 PM
Tuesday, June 17, 2008 6:00 PM

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On the laptop, try the following:
Fix It doesn't work - use the database reset tool - http://www.microsoft.com/downloads/details.aspx?FamilyID=4bc2594b-95ab-4235-b5b8-41656b38480f&DisplayLang=en

For the desktop, I don't know what you mean by "problems being the Hub." Perhaps it is related to the problems on the laptop? Can you explain the problems in more detail?

-steve
- Marked as answer by Stephen BootsMVP, Moderator Wednesday, December 24, 2008 7:47 PM
Tuesday, June 17, 2008 6:00 PM

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On the laptop that has the fair status with the FIX button.Try to do the following:

1)Connect your printer to your laptop

2)Turn on the printer

3)Try to open OneCare and then try to click the FIX again

Tuesday, June 17, 2008 9:39 PM