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auto-renewal cancellation UGH!!!

    General discussion

  • Hi. Why does Microsoft make the cancellation process of auto-renewal of any subscription difficult? I am smart so I have figured your little game out, but some people have not as I am sure. You give the option to cancel subscription, but do not specify that it is to stop auto-renewal and that the subscription will not end until the next month until you get to the point of no return. So, people will not proceed with cancellation because of your deceptive measures in making it appear that if they click the cancel button, they will lose the subscription immediately. Oh the evil things you do Microsoft. Believe me, when this laptop dies I'm off to Apple World. Adios amigo!!!!! THECATISOUTOFTHEBAG
    Saturday, May 21, 2016 1:27 AM

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