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I was given this Gateway with XP Pro on it, Fails Validation RRS feed

  • Question

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    The License key that was with this pc is blocked. I'm supposed to buy a new copy of Vista for a Pentium 3 Gateway?

    I sent the Genuine Advantage Kit request and i have not heard from Microsoft.

    I can put Ubuntu on this machine, but i am addicted to Windows!

    I had a registered copy of XP Home Upgade on my old pc that is trashed.

    Can that license be used on this pc? I am disabled and i can't afford $149 and i still have XP Pro on here.

    Vern

    Friday, April 25, 2008 6:38 AM

Answers

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    macradiofm,

     

    Occasionally we have had some customers that purchased valid copies of Windows or received them when purchasing an OEM system but failed validation. In most cases this has been determined to be the result of the actual Product Key used to install the current version of Windows XP to be blocked. This most often has occurred by the computer being repaired and a Blocked Product Key being used on the computer at that time.

     

    To confirm there are no other blocking issues with your validation such as clock out of synch or IE settings blocking the validation process please run the WGA Diagnostics located here:

    http://www.microsoft.com/genuine/diag/

    If everything here is confirmed as functioning properly and you still have issues validating could you please run the Diagnostic tool again and post the information for us.

     

    http://go.microsoft.com/fwlink/?linkid=52012 then click the Windows tab, Copy to Clipboard, then paste the report into a response message in this thread.

     

    Lori MS

    Monday, April 28, 2008 11:27 PM