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Notes disappeared on CRM Dynamics 2013 RRS feed

  • Question

  • Hiya.

    I am quite new working with CRM, but is happening something really strange for me that I am sure someone here can help me.

    Basically when I create a note on Lead/Contacts/Accounts everything works perfectly, the problem appears when the Lead for example has 14/15 notes already inserted. I realised that when the Lead for example has 20 notes inserted and the page is loaded, suddenly these notes appears and disappear immediately and I have to press the small tab "Notes" to force the call back of the web service Annotation.asmx and then show the notes.

    Someone know what can be happening? Is there any restriction when there are more than 10/15 notes and I have to configure it in somewhere?

    I realised as well with Fiddler when the Lead for example has 5 notes, the web service is called once, but when has 10/15 notes the web service is called 2 times changing the page size from 1 to 2, but I cannot see the notes.

    Thanks for helping me!

    Regards,

    Carlos

    Wednesday, January 29, 2014 11:26 PM

All replies

  • Hi

    This seems to be a known issue with CRM 2013 as of now. I hope it will be fixed in forthcoming rollups.

    Here is a post similar to your problem. http://social.microsoft.com/Forums/en-US/6d43c3b9-0ab2-43c7-a6c2-81049149754a/crm-2013-notes-issue-in-ie11?forum=crmdeployment#0a1c6748-7c35-453c-963f-9d6000bfe506

    Thursday, January 30, 2014 8:47 AM
  • Hi.

    Many thanks for your reply! :)

    I thing is a bug as for example in CRM 2013 when you define the currency in general Options -> Settings, you need to reload the Lead/Contact/Account to set correctly the currency, otherwise you can't.

    Thursday, January 30, 2014 10:51 AM