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I cannot activate my windows xp with my valid product number please help??? RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Status: Not Activated Validation Code: 1 Cached Validation Code: N/A Windows Product Key: *****-*****-F6GTJ-PM636-VXHXY Windows Product Key Hash: oOgV3vImdr2fFLcdwN0U5Je7vd8= Windows Product ID: 55274-OEM-2215344-53404 Windows Product ID Type: 3 Windows License Type: OEM System Builder Windows OS version: 5.1.2600.2.00010100.0.0.pro ID: {31C0F9D2-76C2-4E35-A890-EA917EF37516}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: Registered, 1.9.42.0 Signed By: Microsoft Product Name: N/A Architecture: N/A Build lab: N/A TTS Error: N/A Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3 Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A Version: N/A Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 101 Not Activated Microsoft Office XP Small Business - 101 Not Activated OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3_3E121E02-154-80070002_E5ECEA81-80-80070002_B4D0AA8B-967-80070002 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32) Default Browser: C:\Program Files\Internet Explorer\iexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Unknown. No Setting Found. Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{31C0F9D2-76C2-4E35-A890-EA917EF37516}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.0.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VXHXY</PKey><PID>55274-OEM-2215344-53404</PID><PIDType>3</PIDType><SID>S-1-5-21-776561741-651377827-725345543</SID><SYSTEM><Manufacturer>HP Pavilion 061</Manufacturer><Model>DF210A-ABA a210n</Model></SYSTEM><BIOS><Manufacturer> </Manufacturer><Version>3.21 </Version><SMBIOSVersion major="2" minor="31"/><Date>20030716******.******+***</Date></BIOS><HWID>DEB0340701842052</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData> <Software><Office><Result>101</Result><Products><Product GUID="{91130409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Small Business</Name><Ver>10</Ver><Val>78826F76BE346CA</Val><Hash>ceF4cHdxoRA3fhYeiiCFZS1PEzA=</Hash><Pid>54188-OEM-1790506-28453</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="10" Result="101"/><App Id="19" Version="10" Result="101"/><App Id="1A" Version="10" Result="101"/><App Id="1B" Version="10" Result="101"/></Applications></Office></Software></GenuineResults> Licensing Data--> N/A Windows Activation Technologies--> N/A HWID Data--> N/A OEM Activation 1.0 Data--> BIOS string matches: yes Marker string from BIOS: 12E2B:Hewlett-Packard Company|40A0:TriGem Computer Inc Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005 OEM Activation 2.0 Data--> N/A
    Tuesday, July 13, 2010 11:01 AM

Answers

All replies

  • Hello cutnpen,

    Did you try a telphonic activation?


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    Tuesday, July 13, 2010 4:18 PM
  • Yes I tried the phone installation but once I put in the new installation ID number the automated system tells me that my product number is invalid and to contact the place where I purchased it.... which was more than 5 years ago. I have used this number several times in the past when the computer crashed but now it suddenly won't work???
    Wednesday, July 14, 2010 5:02 PM
  • Hello cutnpen,

    Here is the partial product key as reported by the mgadiag report:   *****-*****-F6GTJ-PM636-VXHXY

    Look on your computer's Certificate of Authenticity (CoA) and tell us if the same product key printed on the CoA.

    Also tell us if the CoA has "HP" or "HPQ" or similar printed on the line under where it says Windows XP.


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    Wednesday, July 14, 2010 6:11 PM
  • The numbers you have the F6GTJ-PM636-VXHXY is also what I have. The numbers on the side of the computer are different however. The machine is an HP and the Hard Drive has been reformatted several times. I have had a lot of trouble with this thing crashing but I have used this same Windows XP Professional each time. I did not get this machine new obviousily. It was a rebuild so there were no original HP restore disks either. This is the only copy of XP I have ever owned and I have had it now more than 5 years. I have had to reinstall it in this computer due to viruses, blue screening and a few other problems over the years. It has always worked until now. It says on the COA on the side of the machine that it originally came with Windows XP Home Edition. There is no HP or HPQ under the line when it says Windows XP Home Edition.
    Friday, July 16, 2010 12:39 AM
  • The numbers you have the F6GTJ-PM636-VXHXY is also what I have. The numbers on the side of the computer are different however. The machine is an HP and the Hard Drive has been reformatted several times. I have had a lot of trouble with this thing crashing but I have used this same Windows XP Professional each time. I did not get this machine new obviousily. It was a rebuild so there were no original HP restore disks either. This is the only copy of XP I have ever owned and I have had it now more than 5 years. I have had to reinstall it in this computer due to viruses, blue screening and a few other problems over the years. It has always worked until now. It says on the COA on the side of the machine that it originally came with Windows XP Home Edition. There is no HP or HPQ under the line when it says Windows XP Home Edition.
    Friday, July 16, 2010 12:39 AM
  •  It says on the COA on the side of the machine that it originally came with Windows XP Home Edition. There is no HP or HPQ under the line when it says Windows XP Home Edition.


    Hello cutnpen,

    So what is printed under the line that says Windows XP Home Edition?


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    Friday, July 16, 2010 2:37 AM
  • It looks like a little tiny HP that is all in a light blue line then the sticker turns white and there is a bar code.

    Thanks

    Saturday, July 17, 2010 7:49 AM
  • Hello cutnpen,

    Your HP computer currently has an installation of Windows XP Pro that appraently cannot activate because the product key that you have is Invalid.

    Your HP computer does have a Certificate of Authenticity for Windows XP Home Edition, which means that is what the computer shipped with when it was new from Hewlett-Packard, and it means the computer is still licensed to run XP Home.

    You can contact HP and request to order a set of recovery discs which will put the original genuine Windows XP Home back onto the computer.  Here is the page at HP that gives you your options:  http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07143&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=330089#N1059

    You model's support page:  http://h10025.www1.hp.com/ewfrf/wc/product?product=330089&lc=en&cc=us&dlc=en&lang=en&cc=us

    If they cannot help you try www.restoredisks.com


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    Saturday, July 17, 2010 4:20 PM