CRM general RRS feed

  • Question

  • Hi
    Can I get the following information about CRM?
    1. About Dynamics CRM - MultiTenanted architecture.
    2. DB structure of CRM 
    3. License details
    4. Does MS provide web hosting solution for dynamics CRM? if yes, license details.

    Friday, September 26, 2008 5:41 AM



    DO you have specific questions?


    For general information refer to:


    1) a local Microsoft CRM Reseller

    2) the Microsoft website

    3) Search the Internet!


    However, a few bits of information that may help you.


    Multi-tenanted Architecture

    This means that you can host CRM for more than organisation (with completely separate databases) on the same server. You will need to buy the Enterprise licence of CRM to do this.


    DB structure of CRM

    The internal structure is not published. However. CRM uses one database per organisation. The database server must be SQL Server 2005 or later.


    You may use filtered views to query the database but all new records and changes must be done via the application or the SDK (i.e. programmatically).


    Licence Details

    CRM is sold in a server/client model. You need a server licence per server a client licence per user or device. There are three editions: workgroup (for maximum of 5 users), professional (unlimited users) and enterprise (unlimited users and multi-tenant).



    There are two hosted models. One provided by Microsoft partners and one provided by Microsoft. The Microsoft option is only available in the US at the moment and is called CRM Online.


    Hope this helps.


    Sunday, September 28, 2008 6:37 AM