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I can't login the SharedView RRS feed

  • Question

  • I cannot login the SharedView software with my Windows Live ID, which is (cwhp-@hotmail.com). When i type my ID in the 'E-mail address' box, it shows:

     
    You need to enter a vaild Windows Live ID (in thr form ofan e-mail address0 to sign in. If you haven't registered your e-mail address as a windows live ID, click the Sign up link below.
     
    However, I can login the SharedView with another ID (keysceces@hotmail.com). is the login-problem caused by the hyphen of my Windows Live ID? How can I solve the problem?
     
    Here's the debug log:
     
    [MC] 09:56:17:812 GMT [THREAD 3348]  [A] Log file started: 2008/05/09 09:56:17:812 GMT
    [MC] 09:56:17:843 GMT [THREAD 3348]  [I] Resetting ServerInfo Probe.
    [MC] 09:56:17:875 GMT [THREAD 3348]  [N] Protocol registration: placeware.parts.Array
    [MC] 09:56:17:890 GMT [THREAD 3348]  [N] Protocol registration: placeware.parts.Button
    [MC] 09:56:17:890 GMT [THREAD 3348]  [N] Protocol registration: placeware.parts.Int
    [MC] 09:56:17:890 GMT [THREAD 3348]  [N] Protocol registration: placeware.parts.IntDictionaryMap
    [MC] 09:56:17:890 GMT [THREAD 3348]  [N] Protocol registration: placeware.parts.List
    [MC] 09:56:17:890 GMT [THREAD 3348]  [N] Protocol registration: placeware.parts.RichString
    [MC] 09:56:17:890 GMT [THREAD 3348]  [N] Protocol registration: placeware.parts.String
    [MC] 09:56:17:890 GMT [THREAD 3348]  [N] Protocol registration: placeware.parts.Tuple
    [MC] 09:56:17:890 GMT [THREAD 3348]  [N] Protocol registration: placeware.apps.applicationsharingparts.ApplicationSharingCore
    [MC] 09:56:17:890 GMT [THREAD 3348]  [N] Protocol registration: placeware.apps.blobparts.BlobManager
    [MC] 09:56:17:890 GMT [THREAD 3348]  [N] Protocol registration: com.netopia.pware.io.IRCStream
    [MC] 09:56:17:890 GMT [THREAD 3348]  [N] Protocol registration: placeware.pod.ConnMgr
    [MC] 09:56:17:890 GMT [THREAD 3348]  [N] Protocol registration: placeware.apps.express.Express
    [MC] 09:56:17:890 GMT [THREAD 3348]  [N] Protocol registration: placeware.apps.express.ExpressFrontDoor
    [MC] 09:56:17:890 GMT [THREAD 3348]  [N] Protocol registration: placeware.apps.express.ExpressOccupant
    [MC] 09:56:17:890 GMT [THREAD 3348]  [N] Protocol registration: placeware.apps.express.RemoteClipboard
    [MC] 09:56:17:890 GMT [THREAD 3348]  [N] Protocol registration: placeware.apps.express.Telepointer
    [MC] 09:56:17:890 GMT [THREAD 3348]  [N] Protocol registration: placeware.apps.express.ExpressChat
    [MC] 09:56:18:015 GMT [THREAD 3348]
    [MC] 09:56:18:031 GMT [THREAD 3348]  [D] Http user-agent: Mozilla/4.0 (compatible ; MSIE 7.0.5730.11 ; Microsoft Windows XP Personal Service Pack 3 ; Placeware RPC 1.0)
    [MC] 09:56:18:031 GMT [THREAD 3348]  [W] No localized resource file found. (Path: C:\Program Files\Microsoft SharedView\SharedViewRes_*.dll)
    [MC] 09:56:18:031 GMT [THREAD 3348]  [W] Trying to load default (English)...
    [MC] 09:56:19:468 GMT [THREAD 3348]  [C] Running client Version: Version %1
    [MC] 09:56:19:531 GMT [THREAD 3348]  [W] SQM Upload: Failed to upload sqm files because provided URL is empty or invalid!
    [MC] 09:56:19:812 GMT [THREAD 3348]  [I] ExpressMainWindow::OnCreate()18b8af8
    [MC] 09:56:19:812 GMT [THREAD 3348]  [I] ExpressDesktopWindow::OnCreate() - added message filter 18b8b68 alloc size: 1 size: 1
    [MC] 09:56:19:812 GMT [THREAD 3348]  [I] MessageFilters:  [I] 18b8b68
    [MC] 09:56:19:953 GMT [THREAD 3348]  [I] ExpressFeatureFlyout::ctor()18b9e08
    [MC] 09:56:19:953 GMT [THREAD 3348]  [I] ExpressLaunchWizard::OnCreate()18b9e08
    [MC] 09:56:19:953 GMT [THREAD 3348]  [I] ExpressFeatureFlyout::OnCreate()18b9e08
    [MC] 09:56:19:953 GMT [THREAD 3348]  [I] ExpressDesktopWindow::OnCreate() - added message filter 18b9e78 alloc size: 2 size: 2
    [MC] 09:56:19:953 GMT [THREAD 3348]  [I] MessageFilters:  [I] 18b8b68  [I] 18b9e78
    [MC] 09:56:22:015 GMT [THREAD 3348]  [I] ExpressDesktopWindow::OnCreate() - added message filter 1968310 alloc size: 4 size: 3
    [MC] 09:56:22:015 GMT [THREAD 3348]  [I] MessageFilters:  [I] 18b8b68  [I] 18b9e78  [I] 1968310  [I] 0
    [MC] 09:56:22:046 GMT [THREAD 3348]  [I] ExpressFeatureFlyout::ctor()a37f30
    [MC] 09:56:26:156 GMT [THREAD 3348]  [I] ExpressLaunchWizard::setRightSidePane - ChangeHeartBeatStage(AccessManagerB::OnNonInvite)
    [MC] 09:56:50:562 GMT [THREAD 3348]  [I] ExpressLaunchWizard::setRightSidePane - ChangeHeartBeatStage(AccessManagerB::OnNonInvite)
    [MC] 09:56:57:234 GMT [THREAD 3348]  [I] ExpressDesktopWindow::OnCreate() - added message filter 19a2738 alloc size: 4 size: 4
    [MC] 09:56:57:234 GMT [THREAD 3348]  [I] MessageFilters:  [I] 18b8b68  [I] 18b9e78  [I] 1968310  [I] 19a2738
    [MC] 09:57:05:250 GMT [THREAD 3348]  [I] ExpressDesktopWindow::OnDestroy() - removed message filter 19a2738 alloc size: 4 size: 3
    [MC] 09:57:05:250 GMT [THREAD 3348]  [I] MessageFilters:  [I] 18b8b68  [I] 18b9e78  [I] 1968310  [I] 19a2738
    [MC] 09:57:08:625 GMT [THREAD 3348]  [I] ExpressLaunchWizard::setRightSidePane - ChangeHeartBeatStage(AccessManagerB::OnNonInvite)
    [MC] 09:57:12:031 GMT [THREAD 3348]  [I] ExpressFeatureFlyout::OnCreate()a37f30
    [MC] 09:57:12:046 GMT [THREAD 3348]  [I] ExpressDesktopWindow::OnCreate() - added message filter a37fa0 alloc size: 4 size: 4
    [MC] 09:57:12:046 GMT [THREAD 3348]  [I] MessageFilters:  [I] 18b8b68  [I] 18b9e78  [I] 1968310  [I] a37fa0
    [MC] 09:57:15:031 GMT [THREAD 3348]  [I] ExpressFeatureFlyout::OnDestroy()a37f30
    [MC] 09:57:15:031 GMT [THREAD 3348]  [I] ExpressDesktopWindow::OnDestroy() - removed message filter a37fa0 alloc size: 4 size: 3
    [MC] 09:57:15:031 GMT [THREAD 3348]  [I] MessageFilters:  [I] 18b8b68  [I] 18b9e78  [I] 1968310  [I] a37fa0
    [MC] 09:57:31:781 GMT [THREAD 3348]  [I] ExpressLaunchWizard::setRightSidePane - ChangeHeartBeatStage(AccessManagerB::OnNonInvite)
    [MC] 09:57:37:421 GMT [THREAD 3348]  [I] ExpressDesktopWindow::dtor() - removed message filter 19a2738 alloc size: 4 size: 3
    [MC] 09:57:37:500 GMT [THREAD 3348]  [I] MessageFilters:  [I] 18b8b68  [I] 18b9e78  [I] 1968310  [I] a37fa0
    [MC] 09:57:37:531 GMT [THREAD 3348]  [I] ExpressMainWindow::dtor()18b8af8
    [MC] 09:57:37:625 GMT [THREAD 3348]  [I] ExpressDesktopWindow::dtor() - removed message filter 1968310 alloc size: 4 size: 2
    [MC] 09:57:37:671 GMT [THREAD 3348]  [I] MessageFilters:  [I] 18b8b68  [I] 18b9e78  [I] 1968310  [I] a37fa0
    [MC] 09:57:37:687 GMT [THREAD 3348]  [I] ExpressLaunchWizard::dtor()18b9e08
    [MC] 09:57:37:765 GMT [THREAD 3348]  [I] ExpressFeatureFlyout::dtor()18b9e08
    [MC] 09:57:37:781 GMT [THREAD 3348]  [I] ExpressDesktopWindow::dtor() - removed message filter 18b9e78 alloc size: 4 size: 1
    [MC] 09:57:37:781 GMT [THREAD 3348]  [I] MessageFilters:  [I] 18b8b68  [I] 18b9e78  [I] 1968310  [I] a37fa0
    [MC] 09:57:37:781 GMT [THREAD 3348]  [I] ExpressDesktopWindow::dtor() - removed message filter 18b8b68 alloc size: 4 size: 0
    [MC] 09:57:37:781 GMT [THREAD 3348]  [I] MessageFilters:  [I] 18b8b68  [I] 18b9e78  [I] 1968310  [I] a37fa0
    [MC] 09:57:37:796 GMT [THREAD 3348]  [I] ExpressFeatureFlyout::dtor()a37f30
    [MC] 09:57:37:796 GMT [THREAD 3348]  [I] ExpressDesktopWindow::dtor() - removed message filter a37fa0 alloc size: 4 size: 0
    [MC] 09:57:37:796 GMT [THREAD 3348]  [I] MessageFilters:  [I] 18b8b68  [I] 18b9e78  [I] 1968310  [I] a37fa0
    [MC] 09:57:42:812 GMT [THREAD 3348]  [I] AccessManagerB::deleteHeartbeatConversation
    [MC] 09:57:43:312 GMT [THREAD 3348]  [W] SQM Upload: Failed to upload sqm files because provided URL is empty or invalid!
    Friday, May 9, 2008 3:03 AM

Answers

  • Hello, it looks like the dash at the end of the email, while being a valid for Windows Live, does not pass the filtering in SharedView, I will send an email to the appropriate people. 

     

    Thanks,


    David

     

    Sunday, May 11, 2008 12:16 AM

All replies

  • Hello, it looks like the dash at the end of the email, while being a valid for Windows Live, does not pass the filtering in SharedView, I will send an email to the appropriate people. 

     

    Thanks,


    David

     

    Sunday, May 11, 2008 12:16 AM
  • I'm having the same problem signing in with a Live ID that contains a hyphen as the last character before the @ sign. I've tried SharedView versions 8.0.3328.0 and 8.0.3730.0. Is there a work-around or more recent version of SharedView that addresses this issue? Also, the help documentation at https://connect.microsoft.com/content/content.aspx?ContentID=6525&SiteID=94 does not mention that having a hyphen in the username may be a cause of failure to sign-in.

    Monday, June 23, 2008 6:06 AM
  • Yes, same problem for me, but I don't have any hypen in my e-mail address.  I am signed into Office Live using exactly the same user id but it still gives me the message described above by first poster.  Grrr.
    Wednesday, July 16, 2008 8:21 PM