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Genuine advantage validation bug

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Hi Microsoft,

don't you think there is a real issue ?

Look at all the preceding posts !

I called Microsoft France yesterday, after days of internet lecture and trial and error to resolve the issue. A lady verified with me my WIN 7 (64 bits) code "bit by bit". The code was working without any problems since 2009. After taht, she said everything is ok. I was sceptical because I tried since several days to remove this "not genuine" message coming up every 30 minutes. But she reassured me that I should not worry and that there was no problem.

By the way, I now have a file number with Microsoft in France.

So what is going on ?

Are you, Microsoft, trying to force people to accept WIN 10 ?

I am EXPECTING a CLEAR answer within a short period !

Rodger

Friday, February 12, 2016 10:41 PM

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Bonjour,

I did a re-install, not a totally fresh install, but an upgrade install - to WIN 7 (not WIN 10).

There was no problem at at all to activate (automatically).

The "not genuine" message, continuing to pop up regularly, even after activation and even when downloading the more than 200 updates in portions (after restart), is now finally gone. You thus may consider the problem as solved.

(There was a problem - in windows update - with the latest net framework updates (4.5.2 / 4.6.1) and apparently some corruption. I used the "windows update fix" and the "windows update diagnostic cab", ... but I do not know whether the error was linked to that).

Ciao !
- Proposed as answer by Noel D PatonModerator Tuesday, September 27, 2016 8:01 AM
- Marked as answer by Noel D PatonModerator Tuesday, September 27, 2016 8:01 AM
Monday, March 7, 2016 4:12 PM

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Microsoft is not forcing anyone to upgrade to Windows 10. However, the upgrade is free and easy to install. But after July 29, 2016, the free upgrade offer will end.

Please review: Upgrade to Windows 10: FAQ
Carey Frisch
- Proposed as answer by Noel D PatonModerator Thursday, March 24, 2016 6:48 PM
Saturday, February 13, 2016 5:48 AM

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Hi,

thank you for your reply, ... not really helpful.

After the message appeared agin this morning, I did a new MGDiag-test and it says that my windows 7 is genuine.

But I also found the following message on my computer. I made a screenshot, but I do not know how to upload, so I retaped the whole text:

-----------------------------------------------------------------------------------------------------------------------------------------------------

"Server Error in '/genuine Application

Runtime Error

Description: An application error occured on the server: The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could however be viewed by browsers running on the local server machine.

Details: to enable the details of this specific error message to be viewable, please create a <customError> tag within a "web.config" configuration file located in the rrot directory of the current web application. This <customError> tag should then have its"mode" attribute set to "Off".



<configuration>
   <system.web>
       <customErrors.mode="Off"/>
   </system.web>
</configuaration>

Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's "customErrors" configuaration tag to point to a custom error page URL.



<configuration>
   <system.web>
       <customErrors.mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
   </system.web>
</configuration> "

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------

What the hell does this mean ?

Any idea ?

Regards

Rodger

Saturday, February 13, 2016 9:08 AM
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Hi,

yesterday evening, when I shut down the computer, I saw that a Windows update was installed, despite the fact that my configuaration is set in such a way, that Microsoft needs my authorisation to install updates.

The update is NOT on the list of updates (my last update on the list dates from February 11, yesterday was February 13, however). It was thus a secret update, which further explicitely and transparently (I could see the messages on the blue screen saying that an update was going on) disregarded my will and my configuration of the windows update policy ???.

And finally, the "not genuine" message was back this morning !

So again, could someone please tell me what is going on ?

Rodger

Sunday, February 14, 2016 9:38 AM
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1. Download the Microsoft Genuine Advantage diagnostic tool. Click Run, and then click Continue.

The tool will scan your computer, and then provide a summary of your computer's settings and system details that will help the MGA support team understand the problem.

To copy your results to the Clipboard, click Copy.

2. Return to this post and Paste the results. A MGA volunteer expert will analyze it and offer troubleshooting suggestions. Thank you!
Carey Frisch

Monday, February 15, 2016 8:17 PM

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Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0

Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-C8BKV-KWWJV-9VHBY
Windows Product Key Hash: 3PmGjYClF637fYVRPLCebt38oNY=
Windows Product ID: 00359-OEM-8703962-29583
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {971B2CBE-3EF1-4F80-90F2-E32A0330E81B}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.160121-1718
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[hr = 0x80070002]
File Mismatch: C:\Windows\system32\en-us\user32.dll.mui[hr = 0x80070002]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{971B2CBE-3EF1-4F80-90F2-E32A0330E81B}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9VHBY</PKey><PID>00359-OEM-8703962-29583</PID><PIDType>3</PIDType><SID>S-1-5-21-350113363-182565511-326922809</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F9</Version><SMBIOSVersion major="2" minor="7"/><Date>20130417000000.000000+000</Date></BIOS><HWID>B4BD3E07018400FE</HWID><UserLCID>040C</UserLCID><SystemLCID>040C</SystemLCID><TimeZone>Paris, Madrid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Version du service de licences logicielles : 6.1.7601.17514

Nom : Windows(R) 7, HomePremium edition
Description : Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
ID d’activation : 586bc076-c93d-429a-afe5-a69fbc644e88
ID d’application : 55c92734-d682-4d71-983e-d6ec3f16059f
PID étendu : 00359-00174-039-629583-02-1036-7601.0000-0422016
Identificateur d’installation : 007102606053686230882122996742101265542344723653068422
URL du certificat du processeur : http://go.microsoft.com/fwlink/?LinkID=88338
URL du certificat de l’ordinateur : http://go.microsoft.com/fwlink/?LinkID=88339
URL de licence d’utilisation : http://go.microsoft.com/fwlink/?LinkID=88341
URL du certificat de clé de produit : http://go.microsoft.com/fwlink/?LinkID=88340
Clé de produit partielle : 9VHBY
État de la licence : avec licence
Nombre de réinitialisations de Windows restant : 2
Heure approuvée : 16/02/2016 23:52:18

Windows Activation Technologies-->
HrOffline: N/A
HrOnline: N/A
HealthStatus: N/A
Event Time Stamp: N/A
WAT Activex: Registered
WAT Admin Service: Registered

HWID Data-->
HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEA6GGmsJS1cjhiNErdYJTcu+rN9AHOcy5z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name   OEMID Value   OEMTableID Value
APIC           ALASKA       A M I
FACP           ALASKA       A M I
HPET           ALASKA       A M I
MCFG           ALASKA       A M I
SSDT           IdeRef       IdeTable
SSDT           IdeRef       IdeTable
SSDT           IdeRef       IdeTable

Tuesday, February 16, 2016 10:57 PM
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Hi,

I just saw that I only have two reinstallations left ! (Nombre de réinitialisations de Windows restant : 2 )

What happens when they are all used ?

Thanks

Rodger
- Edited by RodgerOver Wednesday, February 17, 2016 10:21 AM
Wednesday, February 17, 2016 10:20 AM
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Up !

Friday, March 4, 2016 4:53 PM
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Bonjour,

I did a re-install, not a totally fresh install, but an upgrade install - to WIN 7 (not WIN 10).

There was no problem at at all to activate (automatically).

The "not genuine" message, continuing to pop up regularly, even after activation and even when downloading the more than 200 updates in portions (after restart), is now finally gone. You thus may consider the problem as solved.

(There was a problem - in windows update - with the latest net framework updates (4.5.2 / 4.6.1) and apparently some corruption. I used the "windows update fix" and the "windows update diagnostic cab", ... but I do not know whether the error was linked to that).

Ciao !
- Proposed as answer by Noel D PatonModerator Tuesday, September 27, 2016 8:01 AM
- Marked as answer by Noel D PatonModerator Tuesday, September 27, 2016 8:01 AM
Monday, March 7, 2016 4:12 PM
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Please post a new MGADiag report so we can see how things look now - at least if you're still having problems upgrading!

Noel Paton | Nil Carborundum Illegitemi

CrashFixPC | The Three-toed Sloth

No - I do not work for Microsoft, or any of its contractors.

Monday, March 28, 2016 7:05 AM

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Genuine advantage validation bug

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