Validation Issue RRS feed

  • Question

  • Ok, I've been having problems with Windows Vista Ultimate on my new computer. Apparently, its not valid even after I had validated it via phone once and online twice. So, I turn on my computer today, after having a blue screen of death event because of some page error due to Vista, and suddenly my copy of Vista isn't valid. I'd really like some help I've gone through every hoop imaginable, and still my legal copy of Vista isn't apparently valid for some odd reason.




    Saturday, April 7, 2007 5:02 PM


All replies

  • Diagnostic Report (1.7.0012.0):
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0xc004f027
    Windows Product Key: *****-*****-XY84J-MXQ6Q-92GC2
    Windows Product Key Hash: Gh0IC85LUd28hkfi6dDF/FZZ+Sk=
    Windows Product ID: 89580-OEM-7304437-96450
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6000.2.00010100.0.0.000
    ID: 42b08aba-7433-49a3-96c2-d3eead811877
    Is Admin: No
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error: K:20070407115547316-M:20070407113806839-
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>42b08aba-7433-49a3-96c2-d3eead811877</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010100.0.0.000</OS><PKey>*****-*****-*****-*****-92GC2</PKey><PID>89580-OEM-7304437-96450</PID><PIDType>3</PIDType><SID>S-1-5-21-188876629-374070007-3294967428</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS P5N-E SLI 0401 VM Edition</Version><SMBIOSVersion major="2" minor="4"/><Date>20070112000000.000000+000</Date></BIOS><HWID>C7333507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 



    Saturday, April 7, 2007 5:09 PM
  • Please go to your System Properties panel (which you can access by right-clicking on Computer in the start menu and choosing Properties) and click on the blue "Change product key" link at the bottom of that window. Then try entering your product key there.

    If that doesn't work please try the following:

    1. Run an elevated Command Prompt:

    You can do so by finding the Command Prompt icon in Start Menu, right-clicking on it and selecting “Run as Administrator”.


    You can also type “command prompt” in the search box, right-click the Command Prompt icon and select “Run as Administrator”.

    Click "Continue" in the User Account Control (UAC) pop-up if you have UAC turned on.

    2. In the command prompt window, type the following command and press Enter:

    slmgr.vbs -ipk <insert your product key here>

    3. Then type the following command in the command prompt window and press Enter:

    slmgr.vbs -ato

    Saturday, April 7, 2007 7:00 PM
  • Thank you for answering, but after doing that, it's giving me error 0xC004D401 now. And I lack the games or issues that are on the previous thread in the header about that error, so..I'm really lost as to what to do.



    Saturday, April 7, 2007 7:27 PM
  • Would like some help, it's still giving me a hassle about this copy of windows being genuine....
    Sunday, April 8, 2007 11:12 PM
  • If none of those programs are programs you have, please open a free service request by visiting: https://support.microsoft.com/oas/default.aspx?c1=509&gprid=9860& and post your confirmation number here.  I'll contact you directly so we can figure out the cause of your issue.  Thank you!

    Monday, April 9, 2007 9:03 PM